Nic Brough -Adaptavist- Expert

Generally, you'll want to set up some issue types to be used to represent your test cases and related issues (this is actually what a lot of the Test apps do). You'll want to think about how to document the test cases in the issue fields, and probably keep test plans and cases in a separate project, as they themselves are…

No, the links don't affect access. You'll need to get someone who can see the page to look at the restrictions to see (and change) who is allowed to view and edit the page.

Ok, then you'll want to read through https://support.smartbear.com/zephyr-for-jira-cloud/docs/api/index.html to get started

1-5 and 7, yes. 6 is possible with some coding and config, but you'll find it far easier to get an app to do most of it for you. Tempo for example will provide reporting that are specifically aimed at doing point 6 as well as providing a planning function and helping with most of the other points. 8 - definitely not…

So you are able to see the reports. What you mean is "teams does not have any way to generate reports from Jira data". Reports in Jira are generated from the data by the code when you ask for the report. The pages you see are not static objects you can just "pull" into other systems, unless your "pull" is pretty much a…

Ok, now you've told us what the date actually is, we can give you the clauses you need to add for them. Try adding stuff like: status WAS "My Status" DURING ("2020/01/17","2020/01/31")

It can be useful to tell people who may not know that components have a relationship. How it is useful is entirely up to you, it depends on the relationships you have defined in your data. Also how you might do it in Jira, as the core software does not have component to component version linkage.

What do you mean by "I am not able to see any reports"? Is there an error when you go to the reports section in a project or when you are trying to configure a dashboard?

Atlassian are not going to support server any more (after 2024), there's no chance of a u-turn on that. Your server will continue to work if you decide to keep it - you have a perpetual licence, but you will not get any upgrades or fixes after 2024. However, as a non-profit, you may be able to get a charitable licence for…

Well, I do remember Betamax and not having any form of recording TV. Heck, I'm only three years younger than the internet (assuming the internet is dated to when two computers exchanged data packets remotely) My family didn't have a Betamax, we stalled for a while and Dad eventually gave in and got a VHS box because mum…

Could you explain * "stopped working" * what you get when you try to "access the site" * what the error is you see on-screen * what the logs ( <confluence home>/logs/atlassian-confluence.log ) say the problem is?

I'm worried by which bit caused you to you laugh the most!

Why would you want a customer to see a queue?

Absolutely, both post-functions and listeners can do that. There's no reason not to - since Jira 2 where we got editable workflows, setting resolution as part of it has been something Jira admins (should) consider to be part of their job!

I think you may have missed the point of this, so I'll be quite blunt. Stop using SQL. It won't work unless you do what I said in my last post. And it needs you to completely understand the way Jira uses a database as a data-store (which I would guess that you do not, as you have not mentioned or questioned the sequencing…

VHS? You're all so young! I have a few "challenges": * I was first allowed to stay up after 9pm if I was ready for bed and it was "Hill Street Blues" night as long as I went to bed as the credits started to roll (we got a VCR part way through the UK broadcasts, which was actually a pain for me, because the parents then…

But on server, you could define different priority lists and use priority schemes to give different projects different sets of them (including different icons).

I think the discussion at https://community.atlassian.com/t5/Jira-Software-questions/Recommendation-or-best-practices-for-move-from-DEV-to-PRD/qaq-p/1663593 today probably has a lot of helpful stuff.

Stop, stop, stop! You should not even be looking at the database, it is almost always the totally wrong thing to do. There are times when it's ok, but they are fixing data damaged by bugs, mucking with migrations and when Atlassian support tell you to. Yes, you can update values in custom fields by running SQL, but in your…

You can't do this in Confluence. You can make a space anonymously accessible, which opens it up to the whole world, with people not needing to log in to see the pages. But by definition, if you authenticate someone, they're known to the system and you have to grant them access via a Confluence account.

Atlassian only do telephone support for Premier customers, and the numbers to call for that will be in the documentation they sent over for it.

No, Jira does not have nested groups - only individual accounts can be added to groups. That even applies when you are using external user directories that have nested groups - Jira flattens them out before using them.

No, this is not a Jira issue, there's nothing to configure in Jira. Rather than just guess from a settings file that looks right, please could you do the actual test and get the error message? Your resolv.conf might well be fine and it's something else, but we can't start to fix it without knowing where the problem is.…

Comment edited is a notification you can enable. As for the rest of it, editing comments is something some people need. I tend to disallow it because there is still no history of edits, a comment just changes, destroying the old data.

Ok, that tells me that you have enabled the "share page with non-user" function. I can't remember where it is in admin, but if you enable it, it disables anonymous access functionality.

Could you tell us what you did when you say "used all the instructions for this error"? Without knowing what you've tried, we could easily spend a load of time telling you to try things you already have! For example - have you done a full re-index?

Ok, "not resolving" suggests that your server is using a DNS server that is not providing the right information, or DNS is not set up on the server at all. To get further towards the root of that problem, what does nslookup marketplace.atlassian.com tell us? It should feed back one of three responses - "dns server does not…

Time-tracking is not a custom field, it's built in, and it's a compound field, showing several things. You can add individual parts of it as though they are fields to the display like any other field, by using their names directly (to display "time tracking", add all three components of it individually)

Cancelled/won't do does not need to be treated any differently to any other item that turns out to require less effort than was originally estimated. If you estimate an issue at 4, but only really end up doing about 2 units of work on it, then how do you handle that? Why is there any need to treat "estimate 4, did 0 units…

I do not understand what you are asking. If you want to have issues duplicated in two instances, you probably want to keep them updated with changes made in each system.