Nic Brough -Adaptavist- Expert

Yes, the community is a public space. There are some pages that are limited to some people, but it's mainly pages for community leads and spam.

My guess is that the person you are trying to name in your restriction does not have access to the space. (So there's no point trying to restrict them - they already can't see the pages)

No. It used to be back by Questions for Confluence (and OSQA and Jive before that), but there were problems with public access and Atlassian moved to Khoros when they decided to do more with community than just give us a place to talk.

You could use the Insight discovery package on your local network, but it won't link anything to issues, it will just create and update items in your Insight installation.

Nothing - you'll need to restart if the process has hung.

I'm going to have to rise to that because you've explicitly called on me. This is a scrum tool and it works as such; what you're looking to do falls outside its functionality. As you have more nuanced needs, you could explore automating a solution that allows you to make Jira work the way you want to use it for your…

Yes, spot on, the queue is really "unresolved and assigned to me"

Insight has a scanning function that can run over your network and look for servers and services, but it's not an "agent" you have to install on every server you want to monitor. Apart from that scan, no, there's no way to get system info from other computers.

So there are two things here: * What, exactly, is the rule that distinguishes whether an issue is material or not-material from the data on the issue? * Who is adding the "junk data" to Jira and why?

I can't think of a way to make what I'm going to say not seem contentious, but, I'm simply not seeing any of these problems on my machine, so I need to ask what the difference is between your browser and mine. My firefox is up-to-date, has a small handful of extensions (a password safe, clacks overhead, and a tracking…

No. Jira will not become a SAFe-enabling application. But. That's because Atlassian have Jira Align. That supports SAFe and is built to sit on top of the tooling you are using for day-to-day issue tracking and development, such as Jira. To make Jira fit in with this, Atlassian only really have one thing to do - enable the…

Because the upgrade can't possibly know what you have customised, barring a couple of things, it doesn't attempt to merge your customisations into the known-good files it is creating/updating.

Please don't say "resolution status", it is not a thing, and can confuse readers because it is not. Do you mean resolution or status? Two totally different things. In this case though, your screenshot tells us you mean resolution. Resolution is decided by either an admin (when they add a post-function to a transition that…

Neither - the customisations you are doing are done in-place, as part of the system, not in a separate and unrelated directory.

It's because > "C2 and C3 does not have access to project SM" Jira has some security - by default it won't leak information about an issue to people who can't see the issue.

Insight has massively improved in the last half-decade, to the point where it's better than OCS

 >Are you sure that the issues in this project will never be done? - Issues should be done. Ok, great, that means you need the resolution field. >I have a question : In one of the project if the Issue STATUS = In-Progress but the Resolution Field= Done. Can you please tell me why they are different? and how does a ticket =…

A read-only text field in Jira is what it says it is - people cannot put data in it, it is read only. If you want data in these, you have to do it with import or code (it really was created to do things like "hold the unique id for an issue when we are migrating from <insert name of weak issue tracker> to Jira, so people…

Of the three apps you have, only Scriptrunner can do this. You can write a script that: * Reads the current label field (which gets you a "collection" of all the labels in use) * Iterates over the collection and either* Copies everything you want to keep to a new collection * Removes the label(s) you do not want from the…

You've actually answered your own question! There's not a lot else you can do here than having an "archive" workflow that contains every status possible (at least it has the blessing that you don't need any transitions in it though!). You would lose no data if you moved issues into a project that used such a workflow or…

First, based on hearing her on the radio and then "borrowed" cassettes for maybe 2 years before actually seeing her publicity, Patricia Morrison. (The Gun Club, The Damned, Sisters of Mercy etc) I have moved on, there's more than one celeb crush I could argue - two Frys, a Simon, a Baker, and a Barber for example, all for…

If you change a field configuration, it will affect all projects that are using that field configuration. To avoid that, you'll need to copy the (or create a new) field configuration and tell the project to use the new one. But, as @Dirk Ronsmans says, do not do this. If you hide the resolution field, 99% of your reporting…

SHOUTING doesn't make anything important. If anything, it makes it less important because it's harder to read and imposes an opinion on the reader. More to the point though, GCR is not a proper word, so the language index is not going to prioritise it.

It means what it says - the file is not readable. It's either not there, not permissioned for you or possibly not well-formed json (although I doubt the last as curl doesn't care what the content of a file is)

No, JMCA does not work via backup/restore, it migrates data over and does not take everything.

It can be solo, but we always recommend having between 3 and 10 admins. A lot of admins are often part-time though and the 3 minimum is to cover for holidays, sickness and other unexpected events, it may be that your main admin is part time. In my career where I was "the jira admin", I was always part of a wider team…

Yes, the backups include everything.

Ah, good, I was going to say much the same in answer to your previous comment!

You will need to add webhooks in Jira that make the calls to Servicenow's SOAP API (although I didn't think it had one, I thought it only had a REST one), or write code with a scripting or automation app that can make the SOAP calls. We can't tell you a lot more than that. "Integrate" does not tell us what you are trying…

Ah, ok, you’re not trying to add subtasks to an epic. You just have the epic-link field on the sub-task create screen. Ideally, you should get an admin to remove it from the screen. But this is just a warning message, it's telling you that you can't link a sub-task to an Epic, and hence why it's not offering you the field.…