Nic Brough -Adaptavist- Expert

Ok, that suggests that the file being served up is unreadable or contains invalid data that means Cloud can't connect to your server.

Hmm. I didn't know you couldn't use family-managed accounts for admin. However, I also can't sign up for a Cloud Jira with one, so I suspect your Jira was created with a different account, and that's the one you'd need to log into admin with. If that's not the case, there's not a lot we can do, we'd need Atlassian to…

Correct, permissions cannot be changed on the free plan.

Sub-tasks are not sprint items, they are wholly a part of a story (which is a sprint item). To "move a sub-task to another sprint", you move their parent story into the new sprint. It's irrelevant when sub-tasks are completed, that's not measured, it's only the parent that matters.

You're still having to mess with the display a bit too much for SR to deal with. I'd strongly recommend either * Not using screenshares of Jira. Use it as intended, with customers able to see the public comments when they browse, rather than over a screenshare that would expose internals. * @PD Sheehan 's answer!

Ok, so you've taken an export of one system (which looks like it was running with a Postgres back-end) and restored it on a system which uses h2 for its database. That's fine, But yes, the export/import does not include attachments, so restoring them from the data directory on the source system over to the target fixes…

I'll cheat, as usual, and say "all the main tools". Atlassian stuff is most productive when it's tightly integrated with other systems (and the best integrations are with other Atlassian systems). Of course, when you're doing it right, you still end up with several systems to work with, and the best productivity tip I have…

Yep, those red dots always make my codey-sense tingle. Even when I know it's fine and it's always going to work, and my coding is a long way off the best in the world, there's a satisfaction in delivering a script without any :-)

I am sorry, I am not being clear, but I do not know how else to phrase it. We need to see the query that is behind the report. Not its name or id, we need to see the actual filter definition. What is the JQL being run?

This is broadly what it says it is - there is a Behaviour in play that is stopping you from entering data into a required field that is currently empty. You'll need to fix the Behaviour so that it lets you get to the required field, or get something into the field another way before changing the type.

No, that's not true, it doesn't matter where it falls in the conjunction of the AND. You've also got the problem that an Epic in Test could also draw in an issue from any project. You need to explicitly limit the entire query to projects that your people have permissions for. Might be simplest to take your original query…

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The problem is the reading of the second clause in the first set of braces before the OR. "status not in (closed, resolved)" could return issues from every project in your system. If you were to add "and project in (list of projects where your people do have the rights for admin)" inside that first brace, then it should…

Ah, a team-managed project then. There is no field that directly controls it on issues, there's a set of markers in the background that just says "on board"

Atlassian has no problem with family linked accounts, they look like google accounts to it. To sort this out, go to the admin pages for your site - log into https://admin.atlassian.com with the account that created your Cloud site - you should be able to add new users there, and then name them as site admins (making them…

Ok, that means that either * Your site is unreachable from the outside (this is the usual culprit of this error) * Your site is not serving anything up on that url (this usually gives a different error, but not always) * Your site is serving up a file that is unreadable (at a glance, your json looks fine, but I'd want to…

No, it's the same answer - the environment you've got is different somehow, the one in your pipeline can't run the executable because it doesn't support that type of executable like the other test environments do.

It depends on the board, if it's Scrum, Kanban or a plain project board, but generally, you'll be looking at the status. As for the ranking, that makes sense when you look at what ranking is for. The rank is the ordered list of what your team should be working on - the highest item on the list should be the next thing they…

Atlassian have no plans to increase the limits, they've designed them to force us to keep things simple for the end-users - that's what Service Desk is for.

Er, hang on, there's a huge problem here: You say "I use Jira-Cloud", but your screenshot is of a Server/DC Jira "manage apps" screen. Could you confirm whether you are on Cloud or Server? (Easy check - is the url for your Jira <something>.atlassian.net or something else?)

I'm afraid there is not much we can tell you. "Integrate" is a "suitcase word" - it gives us a rough idea that you want to do something, but without knowing the contents of the suitcase/integration, we can only tell you about the broadest of principles. For a suitcase, it's "move some objects from one place to another".…

Ok, that answers the second half of the question. But, what is the query behind the gadget?

I try not to advertise here, but yes, I work for a partner who does a lot of Server to Cloud migrations. But I'm the wrong route to contact us - all I could do is put your details into the list of people for our sales people to talk to, and it would be quicker and faster for you to do that yourself. I'd…

Because apps on Cloud and Server are two totally different things (they may well share some logic or even procedural code, but they're fundamentally different) The example that springs to mind for me is Scriptrunner for Jira (the original Scriptrunner) - Jamie wrote that for Server before Cloud existed. Scriptrunner for…

This would be a very complex thing to code for and would need a lot more than just scriptrunner. >We often discuss issues directly in Jira via Screensharing with our customers. In those discussions we would like to hide those comments / issues from being displayed. You are going to need to code something into the…

You will need to ask your Tempo administrators (or possibly your Jira administrators) to grant you the access you need to the Tempo work logs. We can't help you with e5 Java or Myworkplace, you've not explained what they are.

Off the top of my head, I don't know what github is expecting it to be. Some systems that have Jira integrations know where the api is given just the base url of a Jira, others need it spelled out to them. Have a look at the github integration docs (the section on getting it to talk to Jira), they should tell you if github…

What do the conditions on the transition say?

This error is really more of a warning about code than it is an error. I think of it as saying "Oi, developer, your code here allows room for errors that may halt your code, and I, as a dumb compiler, can't understand whether it might or might not" One reason we need warnings like this is the use of weakly typed languages…

No, there's no REST call for getting a list of sprints without the board they they belong to (yet)