Nic Brough -Adaptavist- Expert

Most people would create sub-tasks for this, rather than new stories. Assigning the same thing to more than one person is doomed to failure.

No, it wont, not until the underlying problem is fixed, as it was explained 2 years ago.

I'm not sure why you would expect to be able to create a board from something that does not exist yet. Could you explain what you are expecting in more detail?

The DC install will show warnings to admins about upcoming licence expiry, and Atlassian will email reminders to renew to you. Once the licence expires, the system will go read-only, so make sure you pay attention to the warnings and emails.

No, I am answering the questions you asked. Certificate expiry is not an application thing, you should look at the tools your certificate provider has, and ask them for reminders. Atlassian licence expiry is an application thing, but Atlassian handle them on their website, and, yes, they do send reminders, as well as…

What are you looking to get done? You were asking about sub-tasks of sub-tasks and I'm not sure what you mean by "definition of done?" or how it relates to the original question.

That has nothing to do with the question about sub-tasks, and is missing a question in itself. What do you mean by "how about definition of done"? Can you explain what that has to do with sub-tasks?

No, sub-tasks cannot have sub-tasks.

Trial systems that are not taken up are removed 7 days after the trial lapses.

There's no sane way to do this. Even if you could inject things arbitrarily into the Cloud UI, your local network link could (and almost certainly will) vary by client, so it's going to fail for most people. If you need links to a document store, I'd recommend getting, well, a document store, not a primitive share.

What are those connections doing? A hit is not just a single point, they could be doing something massive causing the overload as well.

First hit on a search engine? I get https://confluence.atlassian.com/jiracore/bundled-tomcat-and-java-versions-1013854250.html

There's no code for doing that in Jira, because there's no way to tell it information is sensitive (other than to use simple security to protect the entire issue) You're looking at the wrong part of the problem though. There is no real technical solution, and if your people are putting sensitive information into Jira, you…

Page properties are not expected to be made up of complex blocks of text with formatting and so on, they're expected to be more property-like - some.text.thing and not a lot else. I suspect it's choking on that (which is why I suggested punctuation). I'd try removing all the formatting and then building it back up until it…

I would look to Automation to create something that can spot a change of priority and poke a value into a custom field. Or set priority based on a custom field. But, I'd question the need for it. A described, this just feels like you're duplicating the priority field for no good reason other than you think you want a…

Ranking is a Software function. Generally in Service Management working patterns, we're not expected to choose what to do first for ourselves, we're expected to have a set of rules that tell us what to do next. That's usually based on the SLA, and the usual way to represent it is to build queues that show the order things…

Oh, well, I wouldn't have got anywhere near the database for that. If you've got Jira Service-Management, then you could set them up as customers (it does mean registering, but not an account that costs anything). If you don't, then you could ask them to send emails to a monitored box, and have an "email handler" that uses…

I typed an answer on the other thread while you were typing that comment! :-) I think it's the right answer though, give it a shot and let us know!

I suspect GregS re-arranged the hierarchy into something a bit more sane, where sub-tasks are entirely a part of their parent issue (and hence in the same project)

Ah, you have not enabled the reports. Go into Project settings -> Features and flip the flag for reports, then come back to the board, you should find reports have appeared.

Yes, turn off or remove the "clone and move" app.

I think you are a project admin, not a Jira admin - in company-managed (classic) projects such as this one, you add issue types by adding them to the "issue type scheme", but only Jira admins can do that, and if you were a Jira admin, you'd have the link to "issue types" just above "issue layout" in the menu you've shown…

That's a huge subject, and a "video" isn't going to help you much. Jira is an issue tracker (with a lot of additional functionality layered on top so it can do all sorts of things). See https://www.atlassian.com/software/jira Atlassian is the company that wrote Jira, and still owns and maintains it, alongside a much…

This is not quite what "Scripted field" means in Scriptrunner. In SR, a scripted field is static data that is calculated and displayed, it's not setting a field. Scripted fields are their own type of field, they're not "user pickers", "text", "date" etc. So, there's three parts to the script you need to put together, which…

Ok, that's actually still a very generic message, but it is 99.9% documented on what types of things that can throw it! The usual root causes of this problem are one or more of the 11 things documented…

Go to the sprint (scrum) board, then look to the left panel for "reports". Click on there and it'll list all the available reports. First one I get is "Burndown" when I'm a company-managed (classic) project, and it's called "sprint burndown" in team-managed projects. If it's not on the list, then you may not have enabled…

I understand that, what I am asking for is for a clear explanation of what you mean by "see" - do you mean visibility (the users can see, or not see, an issue) or searching (a user can see the issue, but it is, or is not, being returned in the search results) Let me put it another way. Take an issue that a person should be…

OK, that's not what you answered before, you said it was about visibility and that people were not seeing things. That's reversible though and has the same answer - if people can see things that should not be visible to them, then check the project permission scheme and the issue security scheme, either you're letting them…

The question has to be what the difference is between your Firefox set up and someone else's (one that, like mine, is working fine). Latest version + no add-ons is a good start, but what else have you customised or set up? Cookie/ad blocking, do not track me, etc

It could be almost anything, so we can't help you without more information. What does the log say the problem is?