Nic Brough -Adaptavist- Expert

What do you mean by TAT?

"but there are certain things operations team need and if not available directly within the platform" That's actually my point. The database is not intended for reporting, and the stuff your "operation team needs" is hard to extract from it. In fact, there are things you see on-screen and in REST calls that are not in the…

I'm afraid I can't tell you any more. You'll need a clean Jira install, using a supported database and restore your data from the backup.

I don't think there is any documentation for that - you have a statuspage site, if you want to incorporate it into another site, then you need to do things with that site to draw it in, all you need from statuspage is the url your statuspage is running on.

Yeah, you need to stop thinking database with Atlassian products, they're simply not built for any form of reporting and you really don't want to be reading them. Have a look at https://docs.atlassian.com/software/jira/docs/api/REST/1000.824.0/ - start with a look at the "get issue" call - when you use that, you'll get all…

This is a bit of an oddity from a human point of view, but it is actually logical. To make a Confluence space (and page) visible to someone, you have to grant them access to use the space. We do that by naming users and groups and saying "they have access" with the tick box. When they visit, Confluence knows who they are,…

I think there's something wrong with your browser - yes, there's a bug with email handlers, but it's not causing what you are seeing, so there's something else wrong here, 

I would stop using this database connection and do it properly - use a REST call to get the issues. That way you don't have to worry about the tables or how they are related to each other

Opsgenie is a better tool for this than a direct connection. But you can do it without it - if PRTG can run some code when an alert happens, you can write code that creates Jira issues via the REST API. Or have PRTG send email to Jira (if you don't want to code)

My guess is that your board columns of in-progress and done do not include the "backlog" status. So there's nothing to show on the board, because all the issues are in that status.

There's no bug there that I can find, I'm not sure what you are expecting to happen if you set it.

There is no sprint field on sub-tasks. Even if there were, it should not be editable anyway - sub-tasks are a part of their parent issue and hence in whatever sprint the parent is in.

The only way to mark a card as done in a sprint is to put it in the done column. Done issues will not go to the next sprint.

Sub-tasks don't go into sprints independently, they are part of their parent and hence always in the same sprint as that. Unfortunately, there's a flaw in Jira - it doesn't take the parent's sprint down to the sub-task, the field is empty, so things like "sprint = X" won't find sub-tasks.

It's because sub-tasks are not put into sprints. A sub-task is always in whatever sprints its parent issue is in, it has to be because it's a part of the parent. However, there is an oversight in Jira here - although you could say "sub-task is in sprint X because its parent is", the information is not inherited, and so a…

Yes, a video streaming service would probably be the most friendly option for your people!

What are you using to do "workflow" in Confluence?

What do you mean by "can't select"? It's a simple check box that you should be able to tick (or untick) by a click

The macro doesn't have that level of formatting I'm afraid.

I suspect this actually means that your h2 database is damaged and unreadable. You'll need to get a clean install of Jira, ideally connected to a proper supported database, and restore your data from your last backup.

What do you mean by "ticket"? A request or an issue? And what duplication?

Use the Tempo search functions at https://help.tempo.io/cloud/en/tempo-timesheets/tempo-tips-and-tricks/tempo-jql-functions-for-advanced-jira-search.html - you'll want something like "team.id != team-tp-exclude" as a clause in your search.

If you are on Cloud, then you'll need to ask Atlassian support to look at the log. If you are on Server or DC, then check <confluence home>/logs/atlassian-confluence.log

Yes, there can be. A board is a view of a selection of issues. If an issue is selected by a board, then there is a relationship with the board - the issue will be shown on the board view, or in the backlog, or in the list of completed issues that the board covered.

As I said earlier, that's only of use the very first time you have a pile of completely unsorted issues. As soon as you start to rank them, the sort by priority becomes useless, and in fact, counter productive, because it destroys all the ranking you are doing. You need to stop mixing up prioritisation with ranking. There…

I don't know what you think a screenshot would tell you that the docs do not. Where are you stuck on adding a new email handler?

Are you in any of those roles?

I am not seeing a problem here, just a page tree. Could you explain more?

Ok, so in the body of your page, you, well, put in content. The short version of that is that you simply type in what you want, broadly as how you want to see it when the page is published. There are a number of features you can use to lay stuff out, most of us use little more than tables, embedded attachments and layout…

As explained in your previous question, Confluence is a wiki, not an html page server. It doesn't have those functions because a wiki does not do them that way.