Nic Brough -Adaptavist- Expert

>I am thinking of creating the page that will be the "template", and then just copying it. I am not sure if this is will be really convenient though. This is exactly what I do. Copying and pasting a normal page is a bit clunky and needs more clearing up than a "convert page to template" (or, better "create template from…

Ok, you'll need to create an automation or listener that can say "when field changes, check new value and poke Zapier with it".

Ok, you say "CSV file dates are formatted to m/d/yyyy h:mm" But I doubt it. That format is minute/day of month/year hour:minute Two problems - you probably want to start with an M for month number, not an m for minute, and your h means "hour of morning/afternoon" and your dates do not contain an am/pm flag. Either use hh…

If you set up an account in your Jira with this address, then yes, you can use it like that. Be warned though - you absolutely do not want to let anyone log in as that account, and anything that the account sends to Jira to be logged as a comment will be effectively anonymous - you will need to beat it into your engineers…

Correct, there's no support for that. You'd need to find or write something that could read each summary and update it when it finds something to change. Your main problem with coding for that is going to be finding the data. Text fields have fuzzy searches inside Jira so you may not find exactly what you expect if you use…

I think your "views" are boards? If so, then the place to look is in the board configuration - each board is driven by a filter, and you can see them on the main configuration page for the board. Once you've checked what the filter for a board says, then look at the columns on the board (in the configuration tab for…

Do not worry! Boards are not containers, they are views. You might have misconfigured something and lost visibility of stuff in the boards, but the issues the boards are looking at are all still there (might be a couple of things on them that have changed, but it's not a delete!) I would take a look at the configuration of…

You've found an older guide (or one that needs updating) Next-gen projects have been re-branded as "Team Managed". They're not exactly the same, but most of us can simply look for "team managed" if we read anything saying "next-gen" nowadays.

Jira (and the other Atlassian applications) don't have "system groups" as I suspect you are imagining them. Jira-users is a group, the same as any other group you choose to add and put people into. You can grant access and permissions to any group(s) you want. For Jira, look first in "Manage Applications" - this lists the…

Do not mix up "priority" with "rank". Priority is a field, an attribute of an issue that is set from a fixed list (like: high, medium, low, trivial). A high priority might be a good indicator that something should be high on the to-do list, but it does not determine it, and many issues can have the same priority. The rank…

If they're working in the same system, then I'm sorry, but you're stuck, you'll need to licence apps at the full size of the user base.

Ok, I think that rules out a couple of things, but there's a couple more questions I'm afraid. Is this search happening when you are trying to add fields to the issue navigator view? (i.e. go to search, belt something in like "project = X", get a list of results and then go for the "configure fields" bit). Or is it…

I'm afraid there is still no way to do this on Cloud.

What do you mean by "without template"? You can't just create a project without any settings, you have to tell it the basic mandatory settings before Jira can create anything.

The argument is that your 55 users all have access to it, whether they use it or not, and most of them are using it - your developers might not be using it to run and record tests, but they're creating the issues you're testing against, and using its feedback to guide more work. Personally, I don't think that's a good…

The templates only matter during project creation. Once you have created the projects, the templates have no further effect, and you can reconfigure projects any way you want. There is no "convert" really. But to "convert" from Kanban to Scrum, the minimum changes you would need to do are: * Make sure there is a numeric…

You cannot do this. The licence for an app needs to be at (or higher than) the number of people for the main application. It's global, you can't limit it to a set of users. If you have X users in your Jira, you need to licence Zephyr for X users too. (Jira has an added complexity in that it only looks at the largest of the…

What happens when you type "planned" into the search box for the field selection?

You cannot remove a workflow from a workflow scheme without replacing it with another one (even if the new one is simply the default workflow) SLAs and issues are not part of a workflow, so no, they won't be removed. There is no "check SLA associated to workflow" - there's no association. But the SLA may be reading things…

I think you may have been misdirected. I suspect you want to raise issues with your IT people, but here, we are a Community of people talking about Atlassian stuff. We're not your IT people (although they may be here, this is not the place to engage them). I suggest you might want to talk to your IT people again, they…

Epic links are not linked issues, it's a different relationship. The issue linking screen does not support it. You would definitely need an app to replace the create linked issue screen with one that does, but I don't think even apps can do that level of customisation to Cloud systems.

I've worked with, and liked, Backbone and Exalate for this sort of thing. There are others in the marketplace too, but I've not used them, so I can't bring them up from memory. Type "sync" into the marketplace search to see them, I think. I've written my own stuff in Scriptrunner and I'm looking at Autoblocks too, but for…

The application links are not a complete federation of two systems, so no, there's no way to do this directly. A board relies on a vast amount of information from each and every issue returned from the board's search, and the search in Jira is local, it can only return issues from the Jira within which it is running. So,…

I am confused as to what you mean by "wiki pages" and what you mean by "connect confluence database to wiki pages" (Confluence is a wiki by the way, and all of its pages are "connected" to its database because they are held in the database) Instead of talking about the technical bits of this question, could you explain…

No, because that would make the field pointless. If you don't want to use this, just remove the "supporting documents" field from the request.

Could you edit the field and check what "searcher" is selected for it?

That's fine, it goes into the backlog and the team decides they do need to bring it into the sprint, then they move it from backlog into the sprint. It's not wrong to do that, it just should be an exception. You should make people think before jamming things into a sprint, not default bad behaviour.

I would strongly recommend not doing this. Setting "autocomplete off" on a login can break some password-safe software, which will lead to worse security because people will choose less secure passwords, share passwords or even write them down unsecured if they can't use a password-safe.

What type of field is it, and what searcher have you applied? You can see both of these in admin -> issues -> custom fields (the type will be listed under the name of the field in this list) -> Edit field

New stories should not be added to active sprints directly, that's not the intention of Scrum - scope change during a sprint is not a good thing and should be thought about.