Nic Brough -Adaptavist- Expert

No, it's just the email references. The issue holds the attachments, not the email database.

I'm afraid there's no way to do this - Jira's component field is a simple unordered list of items, there's nowhere to store sort information like "date/time added" or an arbitrary ranking for them. You'd need to write a new field type to enable this!

Ok, so a board is a view of a set of issues determined by a filter that you can define. Usually, this filter is as simple as "project = XYZ", but it sounds like you've already realised you can start to do what you need with "Project in (ABC, XYZ)". You can make these filters quite complex, although I would recommend that…

This looks like you are the first admin to try to log into an empty system. It won't offer you the admin functions until you've created at least one project (use the middle option on that screen for a throwaway project you can delete later)

So for most fields, the answer is "you cannot do this" - you can make an issue editable or not with properties on the workflow status, but it's the whole issue - all the fields or none. However, you are looking at the time-tracking, which is not an issue field, and it does have permissions.…

Have another look at this line: def duedatetime = customFieldManager.getCustomFieldObject("customfield_11417") This will fill the duedatetime variable with the custom field object - the "header" or "how this field works" definition of the field. It is not the content of the field. You'll need to use the variable to read…

You are going to need to give us more context.

What app are these gadgets provided by? I'd want to look at the configuration of one of them to see what it is trying to display and then go check to see if there is any data it should be showing. But if we find it should be showing something, it may be that we need to talk to the vendor about what it is not loading.

Ok, so your thinking on what Automation is doing is right. It's a background thing that is triggered, it's not a foreground process with access to the user's UI. It has no way to pop anything up in front of a person to ask them anything, because it happens after whatever action the person has taken and they've moved on.…

Ok, thanks for the edit! No, it is not possible to use a personal access token from another system off-the-shelf. There are some apps that allow you to do it though, and there's a great write up of it from one of the vendors of an app to do it…

Yes, it was very blunt. I am trying to work on my tone in my writing, but I still slip a lot. It was certainly not intended to shame anyone, and I apologise if anyone took it that way. I was trying make the point that the thinking is wrong. If you think you want to sort a backlog by summary, you're not understanding what a…

So this is an Insight attribute from the asset-management functions?

It can be done - https://library.adaptavist.com/entity/create-a-confluence-page-for-each-subtask-of-an-issue is a script which creates pages for sub-tasks in Jira. It should not be too hard to convert to a listener script which creates a page in Confluence when a release goes out. It does need ScriptRunner, but if you…

When you say "uploaded", do you mean you attached the pictures to pages? Were you able to see the images in Confluence after upload?

Could you give more about "it is not loading properly"? What exactly is the fault?

Jira hides empty fields to try to avoid cluttering the display. There's no way to change this in company-managed projects, you'll need people to put stuff into the field if you always want it to be displayed (try making it mandatory in the field configuration, that will force them do put something in)

I think this point is not explained too well: * Use contexts. Each custom field should be limited to project and issue type. Don't make global fields. One of the reasons people end up with "fielditis" is because they do this. I was hired <mumble> years ago because a large Jira had been doing this sort of thing and had got…

Well, it is five years old, with an update from Daniel 3 years ago. However, that's also not quite right any more, as Cloud has moved back to a top-bar format. Which has the cog near the top-right if you're an admin of any sort. p.s. The Community chose not to implement down-votes because of the rampant misuse and abuse of…

There is no bug here, it's down to the configuration of your board and issues not being in the done column. The issues I've seen raised with Atlassian on this have all come back to the config of the board and issues, or integrations doing unexpected things.

Your def Network and def Region lines are not doing what you think. The variables will contain the objects representing the custom fields, not the content of them. It's also quite likely that even if you do get the values, the if ( == ) bit won't work - if the fields are select lists, the content of the fields will be Jira…

You'll need to explain what a "pat" is in this context!

Check the required fields on the requests, as well as the issues. Bear in mind email really can't handle any mandatory fields other than summary and description.

You can set up JSM projects so that Agents acting in them can "create issue in other project", and you can even automate it - see https://confluence.atlassian.com/jirakb/automating-creation-of-service-management-linked-issues-with-other-projects-966054412.html

Start at https://developer.atlassian.com/cloud/jira/software/rest/intro/ for reading on the REST API in Cloud

I do not understand the question, it actually looks like two unrelated things, and neither is clear. I'll try to explain, to hopefully help you give us a bit more detail: >Change workflow according to selected field Workflows are determined by the project and issue type, not fields. Do you mean you would like to determine…

There's no way to change the display width of the columns I'm afraid

I suspect your custom field is a select or multi-select and it already has that value selected.

You mention DC in the summary of the question, which expects a whole chunk of the home directory (including attachments) to be on shared storage, and the docs for installing that cover what you can do there. But you've also said server, which does not expect to have any part of the home directory shared. But a lot of us do…

https://marketplace.atlassian.com/apps/1217194/optimizer-for-jira?tab=overview&hosting=server and https://marketplace.atlassian.com/apps/1224416/configuration-cleaner-for-jira?hosting=server&tab=overview are worth a look

Sub-tasks are already automatically "linked" to their parents - they're a part of them by design (and if you really want to get into the technical details, there's a hidden link in the link table too). What problem are you trying to solve by adding a second issue-link to the sub-tasks?