Nic Brough -Adaptavist- Expert

Jira Cloud (and for that matter, the other Atlassian Cloud applications) have no way to rename a file as it is uploaded. The extension was changed by something on the client that uploaded it, not Cloud. You'll need to download a copy, change the extension back to jpg or jpeg, check you can read it with an image viewer and…

It's not the application that is failing here, it's the database not meeting the needs of the application. The database is also technically fine, it's just not capable of supporting the application in its current format. You don't need a backup, you've got a perfectly valid database. As the doc says, dump that out, and…

Your instincts were right - Jira does not have a simple "hours" field off-the-shelf, so you have to add a custom field for it, or use another system field. The same applies for any other field Jira doesn't do off-the-shelf - you'll want to create a custom field for it or think about if it's appropriate for one of the…

This isn't really a direct error. I mean, it is an error, but it's not the log of the actual error. The indexing is a long-running process which does a whole pile of stuff. As it runs, it may have errors that are a problem (maybe as small as one issue or field that's not indexed correctly, could be a failure to index the…

This is is usually caused by the network not being able to serve up part of what the client has asked for from the server, but the underlying cause may be the network being told the wrong thing, rather than the actual network failing. Start on the client side - clear the browser cache and restart the browser. Sometimes,…

Copying templates is not a "standard feature" in wikis - some don't even have templates! I know there's some feature requests open in Atlassian's product development/support Jira over at https://jira.atlassian.com/browse This site is a place to talk about Atlassian stuff, it's not about product management. Atlassian are…

OK, you've run into a known problem in upgrading MySQL, and there's a one-off fix - see https://confluence.atlassian.com/confkb/confluence-mysql-database-migration-causes-content_procedure_for_denormalised_permissions-does-not-exist-error-1072474724.html In the question you linked to, there's actually a second problem, in…

Jira on AWS is no different to Jira on your own hardware, it doesn't have a different file structure or behaviour. If you've used the quick-start for a DC node to create it, there's a few of the manual install steps you can skip because they're done for you, but it still creates a pretty standard structure. You mention…

Er, there very much is. Please re-read the path you gave us, there is a space in "Program Files"

Also, are you sure you are on Cloud? (Server has project priority schemes which would allow this)

context?

It hasn't changed, have a look at the links Brittany gave.

Again, you need to separate out notifications (outgoing email) from handlers (incoming email) It is now unclear what you're looking at - are you trying to configure the incoming emails, or the outgoing notifications? Can we look at one at a time?

Yes, you've completely missed the point of the discussion, and you're asking about something unrelated. The problem discussed here is nothing to do with your searching, it is "when I've got too many fields (named status), I can not find those fields to add to the list of columns to display in the issue navigator" That's…

I suspect you might need to escape the space character in the path you've given to the plugin-resource-directory parameter

Ok, great. So three quick debug questions: * What do you get when you visit http://localhost:2990/jira on that machine with the browser? * Also, just http://localhost:2990 - the error message, or lack of one, may tell us a bit more * And when you visit either, do the logs respond ? Do you see stuff happening in the…

I think they, like most of us, looked at it all and weren't 100% sure, so they did their best! There's nothing wrong with the thinking in your screenshot, it's just worth confirming that it's actually right given your Jira and Align desired config.

No, there's no way to use another issue type as though it is an Epic. You can do bits of it with apps, but to get the more powerful parts of Epic handling would require you to rewrite Jira.

They're a set of apps written many years ago, mostly retained to help support the scaffolding apps. You might not need them at all, but it's far easier for you to have a quick read of https://docs.servicerocket.com/support/knowledge-base/servicerocket-add-on-dependencies and work out what is best for your system, than for…

There are a couple of apps in the marketplace that might save you having to write your own handler.

Well, most fields wouldn't be used as titles, especially issue summaries, and it's not really good to write anything with title case, but first-letter-only capitalisation isn't shouting when you do have a title field :-) You'll need to find or write an app to do this, and there's a couple of approaches. The two most…

I'm afraid there's no way to increase the limit. I think you'll need to do some analysis/service design, starting with the question of why you think you need more than 30 types (most of us start to question it at 16+)

Do not mix up incoming mail and notifications. Notification schemes have nothing to do with incoming emails, they send mail out in response to things happening in Jira (possibly including incoming emails creating comments or issues, but that's still not any direct relationship with incoming email) Incoming email is looked…

It's not a bug - the software is behaving as designed, built and expected. It's definitely a flaw though. We definitely should be able to search for "everything under an Epic, no matter if it's a story or just part of one" You can usually spot a Jira Server install I've had my paws on, it will have a handful of scripted…

This page is triggered when you're setting up a Data Center node, not upgrading a Server Jira (although you may get it if you're upgrading an improperly configured DC node as well) It's not a failed upgrade, you can fill in the questions it asks for and carry on to the rest of the configuration.

I think you've found the answer elsewhere, but to repeat the short version for others landing here - "sub tasks do not expose the epic-link that their parent has, so you can't search sub-tasks for their inherited epic-link"

This isn't an Atlassian question, so I'm afraid you might not get much luck. The problem is that a plugin for outlook obviously doesn't have the right setup in the client's Outlook - that's a problem that needs solving in Outlook, it doesn't matter that the plugin is for Jira.

I've had a few "getaway breaks" during the pandemic (mostly trips to see relatives and claim it's a holiday because I've at least got away from the office) The last proper holiday I had was, um, well, a trip to the office. I live 70 miles outside London, but work there nominally. My partner does not. So when we take time…

Indeed. I would want to question why you're asking this question, there's a problem behind it that you've not told us about! (And yes, I'd only expect to see that being run when you've got apps misbehaving and you're trying to clear things out)

Some of the system fields support a JQL "was" function, so you can say "show me issues where status changed from X to Y between date 1 and date 2" But the list "was" works for is very short, and definitely does not include any custom fields such as your "target start/end" will be. As @Kit Friend says, you're going to need…