Nic Brough -Adaptavist- Expert

Who or what sent you the message? And what is the message? I use a VPN for most of my online activity and have never seen any message about it on Trello. From networks whinging about me not allowing them to track me, yes, but not from Trello.

It might do, but it won't open for me.

If the docs do not mention a specific version within the main one, then you can assume they mean "all sub-versions within this". A related example is the java version - Atlassian say Oracle Java 1.8 which currently has over 200 point releases (or sub-versions). They don't list the 190ish versions they do support, they just…

This means your server is configured to use a user directory (often external) which is not responding when it asks about the admin who is trying to log in. In most cases, this will be an external user directory (LDAP or Crowd for example), so you would need to fix that remote server, but there is also an internal directory…

This means that the server you were trying to connect to responded, but stopped talking to you. The analogy is a phone call - you ring someone, they answer, you say "hello" and they hang up. Either your network is not allowing the connection or you've got a setting wrong and the email server doesn't like it. You'll need to…

* There's an authentication handshake over the network * The app needs permissions to read and make changes * What do you mean by "persistent"? * No, but the app might * What do you mean by "multiple instances"? * What do you mean by "installed instances"? All Jira instances have to be installed, they can't run if they're…

Thank you for that! I know I did a barrage of questions, but I was very stuck on where the problem was. I'm not familiar with Confiforms in Bitbucket, so I'm stuck, but hopefully there's someone who can help out!

I'm going to go with "most memorable" - on the way to a Summit, Simon and Dan took the summit team to a gun club in LA. Doesn't sound like much at first, but bear in mind that most of the team were British, and we can go years without ever seeing a gun, let alone picking one up (it's usually the ones routinely carried by…

Could you explain in a bit more detail what the problem is? What form? What name field? What is creating it dynamically, and what is the validation? (And the validation error?)

I've not tried user management in Bitbucket. I suspect the principle of "there is a user object" is the same but I don't know how to use it. I'd start at https://docs.atlassian.com/bitbucket-server/javadoc/7.15.1/api/

How is your html reaching into Jira to work out what the user id of the current user is?

You were not offered the resolution on bulk edit because it is not on the edit screen. This is correct - you should never put it on an edit screen (if you do, all edited issues become resolved, which breaks everything) But, as a temporary measure to fix up some data, you could add it, bulk edit, then remove it before…

Ok, so there's a few clarifications here: >"More out of curiosity, why did you download h2?" >To see if 'h2-1.3.176' on macOS 11.5.2 was causing the error It won't be that directly, if you didn't wire it into your install of Confluence as Confluence expects (and you can't do that with a different version), it won't be the…

This is almost certainly point 1 - the default assignee can be set to component lead, project lead or unassigned (if enabled), and I'd guess it's set to "project lead".

I'm afraid we can't help you - this needs your co-workers and possibly admins to help you out, and we are not them, we're a community of people here to talk Atlassian! We don't know how your PowerBI is connected to Jira, what rights you may have in it (and a lot of us don't use it, so we don't even know if it can do the…

I'm afraid we can't help you - this needs your admins to fix your access, and we're not your administrators. The person who approves the access should be able to tell you who your Cloud Confluence admins are, but if they can't, then you'll need to ask wider, the people who set you up with the (now broken) account, the…

Have a look at the board settings, specifically the board filter - it should have "order by rank" on the end of it. If it does not, then that explains it - as moving issues up and down a backlog is ranking, the system can't do it unless the list is sorted by rank.

It is the same as above - you probably shouldn't really need it as you're buying a service, but if you insist, then point your auditors/compliance/whatever people at the docs Lauren gave us - they're actively maintained, and tell you everything you're going to get.

This looks like you have pointed the new service at an empty database. Because you've copied bits of the home directory, Confluence thinks you have completed setup, and is now totally confused because an empty database tells it you haven't. Did you miss copying the database over? Or configured it so it looks empty to this…

What do you mean by "change language to field"? Do you mean you want to rename the field to something else (that's not English, but may mean the same)?

Ok, there's two things here * More out of curiosity, why did you download h2? The relevant version of it is part of the Confluence install already, and trying to get Confluence to use a separate independent install of it is a nightmare, and pretty much guaranteed to fail, especially if it's not the version that was…

I am sorry, but I am not understanding what you are trying to achieve here. Could you explain a little bit more? I do understand that you say you are wanting to create issues in a Jira Cloud system over a REST call. It sounds like you have managed to do that, which means you must have been using the Cloud Jira REST url to…

You do not need to enter time estimates - remember your velocity and burn are all coming from Story Points, not the time tracking. There's no harm in entering time either. One of our clients even has a standard where when a team member picks up the next issue to deal with in the sprint, they're asked for a time estimate…

Do not touch the database, you will almost certainly corrupt it beyond use if you amend the database directory. Once you've moved copied your Jira data from A to B (I assume B is an empty Jira), to delete the issues, use the UI delete either the issues from a project, or the whole project. Deleting a project will delete…

Actually, no, no problems at all. Atlassian recommend doing what you suggest if you want to plan and do Scrum with one metric and record and track time as well. The Velocity chart has a parameter of "estimation statistic" and it uses just that one single field for the velocity. That is usually set to "Story points", but…

* There isn't a "merge" or "remove" procedure in the database. You will need to run a large project to work out how to do it completely safely and without side effects, which is likely to be weeks or months of work, during which time you will not be able to use Jira. * System fields cannot be merged or removed For merging…

Duplicate of https://community.atlassian.com/t5/Adaptavist-questions/Set-system-date-to-custom-field-date-picker-only-if-the-field-is/qaq-p/1780718 which has more information.

We can't do that, we are not your administrators. You, as an admin, will need to go to Admin -> Issues -> Issue linking This will show you the list of link types you have configured and allow you to edit them. You will need to shorten the inward and outward descriptions down to something more succinct. "Cannot finish until…

Your second screenshot is the one that shows us the most important stuff (if you were on Cloud, your third one would also have shown us some of it, but server is a bit less helpful there) So a quick breakdown: You have no Core users set up, so I'll stop talking about that. (Your Software and Service Desk users are using…

I think there may be a misunderstanding of relationships and types here, and I think it's worth just explaining that there are several different relationships that issues might have with each other. The language in this area is also fuzzy, even when talking in Jira-speak. I am actually going to avoid using the phrases…