Nic Brough -Adaptavist- Expert

It looks to me like it is in the response when you use https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-fields/

See https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/ for the Atlassian ones (you may need more for apps)

Yep, it'll work when the two issue types are configured the same way.

Welcome to the Community! You'll need to talk to your administrators about being put in the right groups and getting access to ex-member pages.

Ok, you must have installed something that still uses SystemV.

This looks quite odd, but it's not that unexpected - the binary installers can update and re-install all three applications. Atlassian don't intend you to run both installers (all all three!) when you've got Core + Jira Service Management (Desk) + Jira Software. I think there's three things that may have happened: * The JS…

This error tells us you have a misconfigured connection from Confluence to your LDAP directory (which holds all the user accounts). Although it is configured properly to read and update users and groups, password changes must be done over a secured connection. Error 53 is "connection not secure enough to allow this…

Ok, is the "done" issue/story in the last column, and not a sub-task?

No, there's no way to get back the epic link data that you deleted, not without restoring from a backup. It's important to understand something here - you did not "move an issue from one board to another". You moved the Epic to another issue type (possibly in another project), one that does not have the Epic fields or…

You can remove the permission to log work when an issue is in a particular status in the workflow. It's done with workflow properties which you put on a status and do things like "permission: log work - denied" This only applies to the current issue though. You can't do "stop logging work on all issues in an Epic"…

For email, yes, the Service Desk (Management) has an "email channel" built in. Go to the project behind the service desk and configure it, looking for channels and then email. It's similar to the standard issue handling email-handlers for projects in that it listens for emails sent to a mailbox, reads them and turns them…

Your Ubuntu install is partially dependent on the sysV method of startup, and hence needs matching entries for that to match the systemd ones (Are you on an older version of Ubuntu? Asking because more recent ones don't do sysV or have automated the synchronisation) To fix it, create a new sysv file for jira -…

Differences in field configurations and workflow will cause this warning. Screens may also be a problem for you, but they won't block the move like this (your people will soon tell you if the screens are broken after the change) Best thing to do is to try making the change manually - pick an issue that is of a task type…

No, you can't do this. Notifications are only sent to watchers on page updates, and you can't add watchers to pages until the page has been created You can add space watchers, but, again, this is only after the space has been created, and you'll find people ignore or complain about the flood of mail because they'll be…

We'd need to see more of the log to see what the underlying error is there. I can't remember off the top of my head how to fake the installation status, the clean and repoint is what we usually do. I do remember the one time we persevered with it, it involved setting up a second copy from scratch and manually comparing the…

Mmm, I wouldn't recommend doing this. If your people work longer than estimated, you shouldn't be blocking them from accurate time entries, because you're destroying the information on what they have been doing. You should be using the data to help you improve the estimates so that people don't need to go over it, or look…

That's right - the original estimate is supposed to remain the original, and time remaining is supposed to be measured against the original estimate.

Generally you don't want to create sub-tasks automatically in the processes Jira is mainly aimed at supporting. That's why there's nothing built-in. It's not "basic functionality", it's "good to have when we're using Jira for some stuff that it's not really built for" Although Automation was one of the apps that provided…

The system you are using does not have a certificate installed that allows it to talk to that site over https. You'll need to get a certificate and put it into the Java's certificate store.

There are some basic calls over at https://developer.atlassian.com/server/jira/platform/jira-rest-api-examples/

No, there's no way to pre-fill a comment (why would you? People will just accept that you've prefilled it, ignore it and you'll end up with thousands of meaningless comments telling you nothing of any use)

So Jira is an issue tracker, one that many people are running. It has a dashboard It sounds to me like you have joined two separate instances, one owned by Xblend, the other, we do not know, as you've not told us where it is. They're two separate Jira systems though, that's why you're seeing two different things. One thing…

I have a question about the requirement. Why are you trying to do restrictions without using restrictions? What is the actual problem you're trying to solve here, and why are you wanting to not use restrictions?

Most of us don't want it either - the databases in Atlassian applications are not designed for anything other than being a data store and you usually only start looking into them as a last resort!

What do you mean by "Template"? There's no one-size-fits-all way of configuring a server for running Jira, it's going to be more about what your organisation wants from it and how it fits with your security and user handling standards and rules. (By the way, you chose "Cloud" when you asked this question. In case you do…

Welcome to the Community! The short answer here is that you don't. There's two reasons. First, the "dialog box" you see in the doc is not a part of Confluence, it's a SQL database navigator tool - totally separate from Confluence and running independently. Most database vendors provide a command line tool for working with…

This sounds like you created a new, clean, Bitbucket installation on the AWS machine, but pointed it to an existing database. This has confused the startup process because it is expecting to be connected to an empty database because it's a new installation of Bitbucket. It is not hard to fix, the installation stops dead…

You really don't want to do this via SQL, it's messy, and you can't just "get" the workflow - you'll have to write a load of code to parse the status and transtition definitions out of the raw xml. The REST API on server is not really going to help you much either, it only exposes bits of the workflows. I think we should…

You can't quite do this - the permissions do not look at the group of a user named in an issue. The closest you can get is to have a group nominee. If you add a group-picker field to the issue, you can tell the permissions to use that group-picker field for the permission to edit, and ask your people to always fill in a…

There's no way to do this directly, as a board uses a filter to select issues, and that would have to be changed for each project you add. However, there is a way to do it indirectly - if you change the board filter so that it uses something other than project to select issues, then new projects will fall into the board.…