Nic Brough -Adaptavist- Expert

Welcome to the Atlassian Community! There is no way to do this. A card will only appear on a board once, because it would be confusing for humans to see duplicates. To keep the display simple and non-confusing, a card will appear in the first (top) swimlane that selects it.

Welcome to the Atlassian Community! You will need to talk to the people who are providing the website that is misdirecting your browser. Atlassian do not have products that do that, so I suspect you are asking in the wrong place. (Or, possibly reconfigure your Firefox install so that it does not cause this problem when it…

No, labels still apply to pages. Confluence Cloud doesn't have sections any more, so there's no way this could be done, even with an app.

Welcome to the Atlassian Community! Where are you not seeing the date option? Could you explain what your people are clicking on and then give us a screenshot of what they are getting that you think should have a date on it?

Welcome to the Atlassian Community! Archiving will not help you here. An archive just means "the data is all still there, it's just not shown in search or reporting unless someone specifically asks to include it". You can not delete anything here either, if you want your Jira to continue working properly. It looks to me…

This looks like Exalate may be calling a groovy script that is failing. If, for example, you were using scriptrunner to provide a scripted field, and your code behind the field is no longer valid because of the upgrade, then when Exalate tries to read that field, you would get an error like this. Do you have any apps that…

Hi Verena, Both of these menu options are core features, they cannot be disabled or hidden. The error about being unable to load templates is probably happening because your account does not have permission to see any of the spaces it needs to. Admin rights means the right to administrate the system, they do not mean "can…

Welcome to the Atlassian Community! If you have not used a Cloud system for years, then they get shut down. You can not recover anything from a system that has not been used for years.

Welcome to the Atlassian Community! See https://community.atlassian.com/t5/Jira-Software-questions/jql-query/qaq-p/2567566 and add follow-up questions there.

Yes. Do you have a question about this, or anything else Atlassian related?

It's ony been a few of years since we got "change project key" in Jira, it's not been done in Confluence yet. I'm not sure about Confluence trash, deleting a space and emptying the trash might free up the key. (It does not in Jira - it retains the key so that it can still show a full history of issue moves)

I'm afraid you cannot change the key of a space on Cloud, so you can not import a space with the same key into another Cloud system. There are two workarounds, but one is rather risky and may not work properly, depending on the content of the space. The risky one - export the space, then decompress the zip file so that you…

Hi Adil, Not quite a simple popup (which is not good for users - this sort of thing should be done as panels or tooltips, so that they do not interrupt what people are doing), but JSM has the "Assets" system which allows you to document all sorts of assets, including customers, and have their details appear in places when…

The step-by-step is already given in Pierre's answer - start by going to project settings and then screens, and follow the rest of what Pierre said.

If the field is the system-provided assignee field, it is hard-coded to always appear on the issue, you cannot get rid of it.

Hi Olga, Your guess at the index being the problem is correct - you will need to run a full re-index to make it work. Searches all work from the index, and the boards all work from a search. There's no code in Jira to run any search against the raw database (it would be unusably slow, so there's no reason or way to do it)…

Welcome to the Atlassian Community! Story points are not a measure of individual's effort or time. They are intended for estimating relative amounts of work for a whole team, so that the team can estimate what they can get done in the next sprint, and then reporting on how well the team estimated what they did in the…

Welcome to the Atlassian Community! It sounds like your board is misconfigured. * A scrum board will only show "done" issues that have been set as "done" in the current active sprint. * A Kanban board will only show "done" issues that match the board's unreleased issues filter (defaults to "fix version is empty", but can…

No, it does not make sense to separate "view issue in project" from "see project" But Atlassian have given you the ability to implement it, as I wrote up.

Welcome to the Atlassian Community! Why? What are you expecting to get from that URL? It's not a valid one, hence the 404 error.

Change the "assignee is not empty" to "assignee in ( )"

I'd suggest linking the copied issues back to their original as well.

Sorry @Joe Pitt but it is true. Just changing a file extension does not change the format of the file content. I assume the bit you are saying isn't true is "everything that can read .docx can read .doc files" - that might be true, if you've got software that has been deliberately crippled, or written, so that it can not.…

I think if (checksValue?.size() == 5 && checksValue.every { it }) is the problem. When "Checks" has no values at all, the field will be null, so checksValue? will return "true" and the checksValue will also always return true, so the "if" is always going to come out as "true". I would drop the checksValue.every part of it,…

Welcome to the Atlassian Community! We can't help you with billing or invoicing, you need to talk to Atlassian directly, not us (the Atlassian Community). Raise it at https://trello.com/en/contact#/ - use the last option to contact them, ideally after you have logged in, so that the request automatically includes your…

Welcome to the Atlassian Community! Absolutely not. Atlassian do not offer jobs in this way. You are being scammed.

Changing the extension of a file name does not change the format of the file. Jira delivers .doc files because they are formatted as .doc files. Why do you think you want to export as .docx? Everything that can read .docx can read .doc files as well.

Welcome to the Atlassian Community! This is what it says it is: "Name can not be resolved" is a network error. It's nothing to do with your code or the server at the other end, it means your computer cannot find the specified address. It's your DNS - your computer is trying to look up your xxxxxxxx.net so that it can get…

Hi Aron, There's a lot of stuff to try to look at here, but it can all be described as "complexity". (With the exception of "network or client speed" - if you've got a slow connection or a desktop/laptop that is slow, there's not a lot you can do there) You have already mentioned two of the main complexities, but there are…

Hi Sofia, I first had this question many years ago, before Cloud, and the only option we had at the time was Comala Workflows. It had a bit of a learning curve, but it worked really well when your admins got the hang of it (and the support was excellent) Now, on Cloud, I would recommend a look at * Comala publishing * Most…