Nic Brough -Adaptavist- Expert

I would fill in a colour that is appropriate - Epics display their colour in some places, and it flows down into the issues that are in the Epic, so you should pick something that helps you distinguish them, or if you don't want to use colour at all, pick a colour that you will use for all Epics.

In a company-managed project, talk to your admins - they can add new issue types to your project's issue type scheme, at either issue or sub-task level. In a team-managed project, you are stuck, they only support a single sub-task type at the moment.

What type of field is your "name" field and what is the "searcher" set to? How does it appear on issues?

I think you may have run into https://confluence.atlassian.com/confkb/unable-to-access-user-directories-screen-after-deletion-of-an-user-directory-355369112.html

I do not have a sweet-tooth and tend to find doughnuts just taste of oil and sweet, but when I'm in the right mood, there are two I will head for. 1. A standard doughnut - ball of cake with a jam centre. The standard is strawberry jam, but I prefer raspberry 2. There's a place in Birmingham that makes small doughnuts…

This usually means that the default value is set differently (higher) than the database's wait_timeout. I've fixed it in the past by changing the database to match (from memory, 30 minutes is the off-the-shelf value, but don't quote me!), but you could equally change Bitbucket's value to match the database setting. It's a…

Start at https://confluence.atlassian.com/doc/upgrading-confluence-4578.html

Another reason is money. Without JSM, every user takes up a licence - 100 developers + 900 customers = 1000 licences you'll need to pay for. With JSM, 100 developers + 900 customers + 5 Agents = 105 licences to pay for. JSM also presents as a service desk to the customer, so they don't have to see all the stuff that they…

Your 5th November date has an extraneous PM at the end - you don't need PM when you're using a 24 hour clock.

It's actually that the resolution on the graph is not good enough to show you what has really happened! The down-spike of about 20 hours happened for one of two reasons: 1. Someone moved a 20 hour issue to done, at the same time as someone else moving an identically sized issue into the sprint. 2. Someone moved a 20 hour…

You can subscribe a group to a saved filter if you want.

Hi Maria, I am not sure what you mean by "field scheme", but there's a deeper problem - you are guessing that Jira does "field on screen can be mandatory" via the field configurations. This is the wrong assumption, it does not. When you flag a field as mandatory in a field configuration, then the field is mandatory on the…

Great., thank you! There is no limit to the number of threads, other than the one your OS and Java combination can handle. Jira generally likes to have 1024 allowed for it, but larger systems should have their limits raised to at least 4096, if you are imposing limits (Something to start thinking about at 500+ users…

What do you mean by "threads"? Issues? Connections? Database connections? Java threads?

Yes, it is likely to be a permission. If you are in a company-managed project, only Jira administrators can create and configure custom fields. If you are in a team-managed project, then people in the role of project administrator in that project can create and configure the fields in the project. Via google translate:…

I'm guessing you've answered one of the questions "wrong" on that page and it's taken you off down the wrong path! There's a lot of paths there, and I don't think they are at all well signposted! https://www.atlassian.com/software/confluence/download-journey is where I'd go for your question. Then tell it "try for free"…

I think you're right about "old system that is a bit slow to update" is right, but it's not just "marketing" and it's not just "slow". While Atlassian mostly use your Atlassian account for access to stuff, it's not used in all of their systems. If you've been here in the ecosystem for a while, then you've probably signed…

Fields are locked mainly to prevent them being mis-configured. You can not unlock them on Cloud. Which field is it, and why are you trying to make it optional?

Are you in a Scrum project? And on the "backlog" screen?

Start at https://trello.com/contact and pick the last option (there's 4, the 3rd one will bring you back here, make sure you go for the 4th of "contact support")

Hmm. That would make some sense - the index call will cause a search which will fail because the index it's reading might not be there. Slightly recursive. However 1) It should just fail and leave the scripted field with a duff index, not massively slow down 2) On a small-medium system, I just tried it and got a handful of…

To talk about Atlassian (Confluence in the group) للحديث عن Atlassian (التقاء في المجموعة)

My "solution" was "get more information", not a fix. What did trying my "solution" tell you was the problem?

That smacks of very poor scripts, ones trying to do too much, or, more likey, recursing - what are they doing in the searches? Would the read of the results be calling another search which calls another search which calls another search....

I think you've run into the thing where humans are not as logical as computers and assume "not there" is the same as "is not". We are not good a negative logic. Let's say you've got 11 issues, 3 have links of type "is tested by", 6 have links of another type, and the last 2 have no links. When you say "issueLinkType != "is…

Ok, so the three missing issues are in the project keyed "ORGANIZATION" then?

You can't track individual steps without each step being a separate status. There is no "best" way to do it without new status because there is no way to do it without new status. Jira has three status categories, into which you can map many status (i.e. track your steps). On a board, the default is usually one column for…

No, sorry, we need the actual JQL of the filter - it should be under the name of the filter.

I don't know what the filter should be, can you share what the board general config says it is? (Feel free to scrub project names or other local data you don't want to share, we're only interested in the clauses, issue types and field selections)

Ok, I'm assuming you've mapped "development" into the column by the same name? So the next questions on "missing issues" are * Are the missing issues in the current sprint? * What type of issues are missing (I mean the "class" of issue in the hierarchy, not the actual issue type - are they at the Epic layer, Issue layer,…