Nic Brough -Adaptavist- Expert

You can get it for Jira Data Centre as well as Cloud. It most certainly is not free though!

This question was about Jira, not Opsgenie. I suggest you ask this question separately, in the Opsgenie area, so that you get more eyes on it!

Go into "space settings" (link at the bottom left of any page in your space) and look at the options you have there. If you are a space or system admin, then you'll find there is a permission or access page to go into, and it's in here you will be able to name the people or groups who should have access to see the space…

Remove any customisations you have made to the browser, run it in "safe" mode (all apps/plugins you've added to it disabled) and make sure you are on a recent, ideally latest, version of it. You should find that fixes it, and if it does, you can then start putting your apps and customisations back into it, one at a time,…

Ok, so you chose the h2 embedded database when you installed this Jira. The usual problem with h2 when you get a "can't connect" is that it has simply failed. It's rarely worth the effort of trying to debug this, you have to faff around with installing ways to read the database and check its data and content, and almost…

I am afraid that tells us nothing. You'll need to debug why it can't connect to the database.

So the server is fine, and it's something in your implementation of Safari on your client machines that is a problem.

This is exactly what it says it is. Jira cannot connect to the database you have told it to use. The most common reasons it can't connect are documented in the error message you have given us a screenshot of, and those are the things you need to investigate and fix. You say you have "used the default database". If by that,…

You need to do what it says in the error message.

There are two things that could have happened here: * One of your developers has added something to your project that means it now requires the redis connector * Someone has removed the redis connector from your build environment or the instruction to install it during the build Either way, the fix is to (re) install the…

See "issue search" under https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/

You do not. Jira Software's hierarchy is Epic -> Story - Sub-task, and that is fixed. Projects are not relevant to the hierarchy because Epics are expected to go across projects. If you add Advanced Roadmaps or other scaling apps, you can extend that upwards, putting layers above Epic. If you do that, then you can rename…

You'll need to get the workflow published, and then modify the board settings. I am stuck on why you can't publish the changes though, I think you'll need to raise that with Atlassian direct, on https://support.atlassian.com/contact

Where are you seeing these duplicate user names? What is your user directory system?

Start by establishing why Trello "is not working". What are the symptoms? Error messages?

50. The licences you need for an app must match the licences you have for the service you are installing it on.

You shouldn't be looking at the database, it is not designed for reporting, and reading it is the worst possible way to report on anything on Jira. There is no SQL to find the project creation date. Jira does not store it, so there's nothing to look for. The audit log (which you can read over REST or in the UI) does record…

Re-stating the problem does not give us any more information that might help us to help you. You'll need to recover your authentication data from the recovery systems you created when you set up your authentication method. Or, you will need to establish new authentication routes by contacting the support team for Trello.

Welcome to the Community! I am sorry, but if you have completely lost your authentication application, there is no simple fix. When you installed your authentication application, you will have been given some codes and methods to recover it in case of emergencies (simple example, if you set up the google authentication app…

There's a couple of things you might look at here. The Confluence search mostly works from the index, and that is built for searching over delivering content, so one thing is that you can optimise searches by looking for things that are easier to index and search than others. One simple example is searching for labels…

You don't get to configure SMTP for Confluence Cloud. Do you mean server?

Welcome to the Community! I am a bit confused here, Confluence Cloud has its own SMTP server and does not have a way to be set to use an external one. So I am not sure what you are trying to do here.

Welcome to the Community! Could you tell us how you are setting up the calendar to create this prompt?

It should be possible with Edit page and Create Attachment permissions, you shouldn't need anything more than them.

Frameset is a deprecated tag and is going away, so the standard advice is not to use it. The recommended replacement for it is the iframe.

Yes, you can do lower-level space-based formatting in the pdfs from the "space settings". See https://confluence.atlassian.com/conf74/customize-exports-to-pdf-1003128325.html

There would be no harm in going to 7.13.3, but I doubt it will affect this much. You haven't said what the problems you are seeing actually are, but I suspect they are down to the app, not so much Confluence. The installation of a new version of the app is definitely the first thing I would try. You will not lose data if…

Welcome to the Community! The h2 errors at the top of this chunk of the log strongly suggest that your database has been damaged, but the error you are reporting is usually down to using an invalid version of Java or bringing in a library that is not compatible with your version of Java and/or other libraries. Check the…

Configurations (schemes) are not changed "in a project", they are global objects that some projects are set up to use. If you change something a load of projects are using, then yes, you're changing all the projects.

Visit the portal. It doesn't matter if you are logged in as an agent or admin, the portal treats you as though you are a customer (but you may see a couple of extra options that will take you back into the main Jira view)