Nic Brough -Adaptavist- Expert

Ah, sorry, I was just looking at a Cloud system, and didn't pay enough attention to the tags. Please follow up on @Kishan Sharma 's answer, that's where you need to be looking. Anonymous permissions at a space level will be disabled if the global permission for it is disabled.

My guess is that by "status drop-down", you are looking at the thing that looks like it is listing status, but is not, it is actually the "transition drop-down" that allows you to change status by going through a transition. @Jack Brickey is pointing out that transitions can be protected, and if a user can see some…

Given that @Jack Brickey has pointed out most of the complexities of doing this, maybe if you could tell us why you think the issue data that an assignee is in a role and/or group is of any use in getting the issue done?

We can't tell you, we don't know what the software is trying to do. You do say "generate requests" though, so the answer for that is simple - it will be connecting to the request interface to create a request.

Correct, no automations means you won't hit any limits.

I suspect you are trying a simple field validator - these only work with system fields

My guess is that either You are on the Free version of Confluence, which does not allow you to change these settings (upgrade to paid, and you'll be able to) You have enabled "public links", which is exclusive with anonymous permissions. If you turn that off, you'll be able to set anonymous permissions.

This isn't an Atlassian problem, there's nothing we can do to help you other than help you restore a backup if that's your only option after you've looked into undoing the ransom. (Confluence is only affected because it has files)

Yes, you can download and use Server locally. But, Server is going away, and you already can't buy new licences for it (and in a few weeks, you won't be able to adjust licence tiers for it). It's now in a phase where there is no point in building new Server instances - everyone is expected to go to Cloud or Data Center…

Welcome to the Community! Your question is unclear. Jira doesn't handle "approved documents", it's an issue tracker. You can set it up to handle approvals of things, including documents, but without knowing how you have done that, we can't begin to talk about how you would allow or restrict access to the process or data…

Welcome to the Community! "Pull their work from different projects" sounds like you are keeping it simple - 1 project = 1 team. That makes backlogs and boards simple too because you can say 1 project = 1 team = 1 board. When you create a new project, if you create the right type, you get a board alongside it. That board…

Ok, well "creating a literal" is nothing to do with JQL. JQL finds issues. That's all it does, it doesn't show them to you, and it doesn't choose what is displayed. It just hands back a list of issues. You'll need to look at whatever you are reporting the list in, as that's the thing that determines what you are seeing. If…

Welcome to the Community! This means you have set up some automation rules, which are running on certain actions or on schedule, and Trello is telling you that you are using 250 a month. There is a limit on how many you can run, depending on what level of subscription you have. Go to one of the boards in the workspace and…

Welcome to the Community! The permissions for a personal space default to "the owner of the space only". So check Space Admin -> Permissions

What do you get from "Epic Name" = "Questionnaire management" (Yes, ignore the project)

Yes, the upgrade process is two parts - the first part is you physically updating the installation, and then the data needs to be upgraded to the new model. So when an upgraded system first starts up, there can be a lot of database updates to make before it becomes usable. Plus a re-index.

I think the starting point here is that most of us don't know that software. What is it for? What would you expect it to be trying to do with a Service Desk system? Is it trying to extract reports from the service desk? Raising service desk requests? Is it acting as a customer or a service desk Agent?

JQL is for finding issues, so that they can be used in reports. It doesn't do anything more than that, certainly not changing issues. JQL doesn't even have anything to say about the reports you're going to use to look at the resulting lists of issues (other than a sort order that some reports use). What you will need to do…

My guess would be that Cpanel are using Atlassian's Confluence for documentation and maybe forums, and when you say "the forums link sent me here", you mean you clicked on "help with Confluence" instead of "help with Cpanel" We can't help you with Cpanel stuff, it's not an Atlassian product.

That's a very complex query, I'd want to try to simplify it as much as possible, just so people can try to work out what it is doing by reading it without having to spend an hour disassembling it. It is also unlikely to be doing what you want because you have not defined it clearly. This is not a problem if you are joining…

Ok, I think I misunderstood the question that you're trying to ask. "Not" is quite a difficult thing for humans to process, and they can make building queries a lot harder to construct and read. Ideally, use them sparingly Don't think about "taking away from another line" when you're building queries, always start with…

Quick filters are for hiding things from the board, so you can concentrate on a sub-set. You need to look at the board filter - the one that chooses what the board selects.

Sorry, I've just realised there was a typo in there! Remove the exclamation mark from the != - it is inverting the question to "show me all issues with epic links except the one I want"

Also, Atlassian what 1.3.1? Which system?

About what? You have not explained the problem/question,

It depends. Oracle made their Java non-free a while ago, and they did it on a version change. If you are on a version of Java that is old enough that it is not paid for, then no, you are fine. If you have moved up to a version that is not free any more, then yes, you will need to pay a licence fee for it (the licence fee…

The list of things that the project settings are missing (all your items with "this project isn't available") suggest to me that you have not defined the project as a Service Management project! Can you check Project Settings -> Details -> Project Type? Also, can you check if you (your account) has the right to use Service…

We'd need to see the rest of the log for the full errors.

Original estimate is not a string, it's actually a number of seconds. The display of 2d 2h is done by code (it's called "pretty format" in Jira world), but the pretty formatting only applies to fields and displays that are coded to use it. To store a copy of the original estimate, you would need to either use a numeric…

If you're on a Unix-like system, then take a look at "logrotate" - one line in those settings can completely automate backup removal