Nic Brough -Adaptavist- Expert

We can't know who your admins are or how they might prefer to be contacted. You will need to find them yourself. Clearly, they have not put anything obvious in Jira for you to see. Ask the people who told you to use that Jira. Or the people who gave you the account, or other people who are using it.

I can't answer that. As stated before, there's no clarity on what you are trying to do, how, or what you want to end up with. "I still want to create the new item whatever it may be task/epic under the parentid." is total nonsense, I have no way to work out what anything in that sentence might mean. I think we need to go…

Welcome to the Community! This is a very vague question. Why are you trying to track this? Is your tracking legal? What is the problem you are trying to solve?

I love it when people really think through how other animals might fit into their life. It shows care and empathy. I live with cats, they work well with commuters like me. I would love to have a dog, but my lifestyle would be horrid for them (cats don't care if I **** off to London daily for 14 hours, as long as they get…

There are ways to do this, but you do have some significant problems with them. The date range is a minor technical problem, but the "dump of everything" is a legal one. To whom are you going to give this information to? Just within the EU and UK (which hasn't got round to removing itself from these rules yet), GDPR, a…

I know the answer is a bit vague, but I think an example of "huge number of issues and the business is still using it for all the tracking because it's working fine" is appropriate.

I'm going to assume the headline question is the case - "Confluence has performance issues" The reason I want to do that is that the body of your question has instantly moved way past just "it's slow" straight into blaming the way Confluence is using the database, when you don't actually know that that is the actual…

Company managed projects (look to the bottom left of the project view, it should tell you at the bottom of the column of options) have variable "project roles" These roles are defined globally, by your administrators. If you need a new one, you'll need to talk to your Jira admins to get one added, and also to amend schemes…

This is not really an error code. It's actually a marker that gets stamped into logs and goes into monitoring and problem reports when something goes wrong. It's probably happening across several Cloud systems, not just yours. The code doesn't mean anything in itself, it's not pointing to any specific error, just marking…

Remove the field from the "edit" screen, and add it to a transition screen. Then add transitions into your workflow with that transition screen, and with conditions that say "only this group can use this transition"

Yeah, she often "helps" me open parcels, just in case there is something she wants in them. Like a Cloudie ;-)

Project admins can only add groups of which they are a member in a lot of places.

Morty (Morticia) has a wool pad in the bookcase right next to my keyboard, which she uses when I'm gaming or working at my desk.

A "filter statistics" gadget might be handy. It'll give you a bar chart and the numbers, but written out and all in the same font of the same size. Like * Microservices ||||||||| 9 * SAP ||||||... 6 * Finance |||..... 3

Yes, that's correct, you swapped from trying to create sub-tasks to creating standard issue types, so it can't have a parent anymore and doesn't need a parent id. If you wish this to come in as a sub-task, you need to tell it to import as a sub-task type.

Um, I'm not sure why you're asking us this. All we can do is repeat the bit of error that you've given us, as it tells us exactly what is wrong and where you need to be looking to fix it: Error connecting to JIRA's database JIRA could not establish a connection to your database. The following reasons may explain this: Your…

Because that is what the gadget is for! It is a heatmap gadget, which represents relative numbers by the size of the elements in it. "None" and "No Component" are largest because they are used the most of all the options, 

Confluence uses the directories in the order you put them in the directory list. It's not quite as simple as that, but it does seem to work like that. Imagine you've got a user called Charlie, and three directories in this order in the list: * LDAP1 (Charlie isn't in this one) * LDAP2 (Charlie is in this one) * Internal…

>you could assign a role that did not consume a license to allow non-licensed team members to comment and complete project tasks. Is it possible to achieve something similar in JSW? Not in JSW. You can, in theory, do it for Jira Work Management (core), and Jira Software projects, and you can allow some access to JSW…

Ok, that's not "showing content in another space". It's "showing links to related pages" What you're seeing is a macro doing exactly what it says it does - it is showing you a list of pages that are related to the current page, by dint of having one or more labels in common. It's not intended to be limited by space, that…

There are some tricks you can use, but none of them work perfectly. As Ravi says, you can do some stuff with Behaviours to stop the UI offering people the issue type you don't want them to create. But it won't stop them changing the issue type with edit or move, it won't stop automations, scripts, post-functions,…

I'm a little bit stuck on this - the screenshot I would want to give you is the one that is already in the documentation you linked to! It shows you how to use "add to multi-select" in an automation. Automation doesn't have any permissions on individual functions in it, you can either create and edit automations or you can…

Jira application admins can raise support issues directly with Atlassian from the Jira UI - normal Jira users would be raising support requests with their Jira admins, not Atlassian! Anyone can raise a support request with Atlassian via https://support.atlassian.com/contact - but it will only offer you the option to create…

Ah, I see, you've misunderstood what the "sprint" field is. The 1153 you are quoting is not the sprint id. It's a search term for the JQL, which is matching it to different sprints for different users. The sprint ID is unique and identifies a single sprint, with a single name. Sprint ID 1153 is almost certainly a totally…

https://www.planview.com/resources/articles/lkdc-velocity-agile/ is a nice plain English write up of it (I find the Scrum organisations tend to write in very Agile jargon laden styles, so you have to understand the jargon before the explanation makes a lot of sense). It doesn't say "it's not a measure of progress"…

Access to issues is done in two layers, one of which is optional. The main layer is project permissions. The permission schemes have a lot in them, but the important permission is simply "browse project". People granted that permission can see all the issues in the project. ("People" can be defined by project role, dynamic…

I would want to check the board config very carefully. Look at the board filter first - is it set up to include all the issues you expect to see on the board (some people do things like using "status in (x, y, z)" to explicitly drop issues off boards when they are in certain status). Run the filter in a search, and look…

There is no way to do this, Jira doesn't have a minimum size setting. Why is this a problem for you though? What is it breaking? Why would you want to stop people being able to attach files that are relevant to the issue like snippets of log or emails? This sounds like a human problem, not something you should fix with…

Your admins have not granted you the permission to use it (or restricted it, annoyingly, sumup does restricted access, a different model to the rest of Jira) Get them to go to Admin -> Sumup Administration -> Settings and check the access permissions.

Are you using the "add to multi-select" method instead of "set value"?