Nic Brough -Adaptavist- Expert

Indeed, you have no access to the databases behind the Cloud services. But when you're writing an app for Cloud, you should use Forge, as that allows you to build whatever data structures you want.

An issue link is simply a marker saying "these two issues are related". It doesn't matter what the link is called, or what the direction is, Jira has no off-the-shelf functions that do anything with the links other than report on them. Of course, you can add things that make use of the links, in automations or apps. >I…

Sorry, but the export simply dumps out the raw data. In the case of time, it's held in seconds, so that's what we get. You've not missed anything in the settings!

You can use either anonymous access or page links (the two "make it public" systems can't work at the same time, you have to pick one) to make pages available. With anonymous access, it makes the entire space accessible to the entire world, but you can then use restrictions to limit access to page trees within the space.…

No problem! That comes from my (very very old) experience of trying to do it by hand and very quickly reaching out into the online Community for advice and being told "this is hard, look for an app"

There's no way to switch project type directly, you have to do it the hard way - create a new company-managed project, set it up the way you want, and then use "bulk edit" to move all the issues from the current project into the new one.

Advanced Roadmaps is built into DC.

I'm not sure why it's "removing an important aspect of customer service" to explain why something is of no use. I think it's better customer service to explain it, because it empowers the customer to understand what they're looking at better. That takes us back to the question - why do you want to see the version? Of what…

Yes, you are absolutely right about the changes - a lot of them are there to support the ability to fully rename Epic, but a lot of them are there to support changes and improvements across the system. My recommendation is definitely to adapt the new language file, not reuse your old one. It won't actually break anything…

Welcome to the Atlassian Community! This is not really the right place to be asking about money, accounts and Team-22 access passes. We can talk about content and levels of access here, as we are the Atlassian Community, but we can't help you with money - you'll need to talk to the ticketing people (Swoogo?)

Yep, there's been a lot of abusive servers spun up with free Cloud services. See https://community.atlassian.com/t5/Confluence-questions/How-to-report-phishing-attacks-using-Confluence/qaq-p/1864584 There's also a couple of things Atlassian have done recently: * They're tweaking the email systems for Cloud so that…

Yep, this is what permission schemes are for! I want to add a little to Fabio's answer and say that the word "template" is not quite right. You probably don't want a template permission scheme, you want to have your company-managed projects all sharing one of the three schemes Fabio suggests.

Er, as we said before, you can. You put the epic-link field on the create screen. (Not yet possible in team-managed projects)

A new machine is unlikely to have the same user permissions as production, at the operating system level. You will probably need to change the owner or access permission on the directories you copied from the other machine. The usual thing to do is change the owner of the Jira home and in tall directories to the user that…

Welcome to the Atlassian Community! Boards are not containers for issues, there's no such thing as "move issue between boards". A board is a view of a selection of issues. The selection is often a simple "project = something", but it could be almost anything. Examine the configuration of the two boards you have and work…

You haven't defined what is not working, or what you have implemented. Could you please explain the problem?

I agree, I'm afraid the answer is not right, as the hierarchy shown in it is wrong. It should be Epic -> Story or Task -> sub-task - 3 layers, not 4.

I think there is a little confusion here. Boards do not have a workflow. A board is a view of a set of issues, and it is the issues that are configured to have a workflow. Issues live in projects and the project and issue type are configured to tell the issues what workflow they use. If you want "multiple workflows on a…

My guess would be that your Trello was created with an Atlassian account that was tied to an organisations email, and the organisation has claimed the domain, and enabled access to the rest of the organisation. If for example, I had signed up for a Trello using my Adaptavist email address, then when Adaptavist claimed the…

Oh, I see, it's a quick-filter in a team-managed project board. Sub-tasks don't appear on the boards, so there's no point in having a filter for them.

Have you rebooted the server since changing the limts file?

Jira Software does not have that hierarchy, it only has Epic -> Issue (Story) -> Sub-task. You will need Advanced Roadmaps or other apps to get other layers into that hierarchy. Sprints are done entirely at the Story level though, the Epics and sub-tasks do not have any direct impact on a Sprint (sub-tasks are just a…

Yes, they are.

Technically, yes, you could do this by constructing swathes of automations and remote calls on both of your Jiras, but it is a LOT of effort, and you're going to miss stuff and make mistakes (mostly of omission) when trying to maintain it - you could easily be imposing an impossible load on your administrators. It is going…

That only works for the extension you have looked at, not necessarily all of them, as most have different routes to get to white-listing.

No, I think it is important for people to understand why something cannot be done. Otherwise, we tend to end up with the same question being asked in a slightly different way, or with some horribly botched attempt at trying to do it. I don't know why you tried to explain the use case to me here. And what you've explained…

Could you explain what "resolution status" is? Jira does not have that field. It has a separate Resolution field and a Status field (actually a status display, not a field), and I am sure you mean one of those two, but I can't guess which one from your question.

Welcome to the Atlassian Community! What "desktop version" do you mean?

Yes, it has to - the target system almost certainly already has issues with the ids the source system also has. This is one of the reasons I always tell people not to use database access (I know FiveTran uses REST, that's a good thing), the ID is not the right thing to be keying your data models from.

Avez-vous vérifié que le proxy fonctionne correctement ? Jira fonctionne-t-il correctement ? Que disent les logs Jira ? Have you checked the proxy is working ok? Is Jira running ok? What do the Jira logs say?