Nic Brough -Adaptavist- Expert

This can't be done. An Atlassian account is either a personal or an owned account. For a personal account, it's quite simple - you own it, you can put whatever email address on it you want to, and in theory, you could put your work email on it, changing it every time you moved. You'd keep all your badges, activity in…

I suspect the custom field you are reading from is empty

Check Admin -> Manage apps for that. It might be a lot easier to check "Admin -> Issues -> Custom fields" first though - when apps add custom fields, they will almost always show that they have, either by saying something like "custom field type is from the XYZ app" in the type of field or by having a default description…

Your choices are: * Reinstall from scratch, using the bundled installer for Jira Software + Jira Core * Go to the Atlassian marketplace and download the relevant version of Jira Software (you'll find it gives you an .obr file rather than one of the install packages) and use that in the manage applications screen (you'll…

Welcome to the Atlassian Community! Could you tell us exactly where it hangs? What are you clicking on and entering, and where does the "hang" happen in the process? And how do you recover from it?

They are not separate products. Think of Jira Core as being the "core" system (That's kind of how it got its name). It provides issues, workflows, projects, an app framework, user accounts, a UI, and and and and and. Jira Software then gets installed on top of Core, adding a load of functions (mostly boards) and the data…

I'm sorry, but all Jiras run on a url, even ones restricted to a single machine. Could you tell us if it is on <something>.atlassian.net or some other url?

You put it in the properties file, as I mentioned before.

Quite possible, if you don't know or can't identify the people who tagged you.

You can not, it is locked to optional because it needs to be optional in some places.

Welcome to the Atlassian Community! What do you mean by "Integration"? If you've got one Jira, and you've got JSM added to it, then they're as "integrated" as you can get - they're the same system. Are you talking about having a separate JWM and JSM on different <name>.atlassian.net urls?

Eh? That's not true, the created date is on the issue view screen automatically. I've got no problem seeing it in Aha.

Welcome to the Atlassian Community! Boards only consider the very last column of the board to be "done". The strike-out is unrelated, it refers to whether an issue has a resolution set or not. If the resolution is empty, an issue is unresolved and shows normally. If the resolution is set (to anything, doesn't matter what),…

It's not something I've ever thought to do before, inactive watchers don't cause problems, so I don't have any code to hand. Take a look in https://library.adaptavist.com - there's a load of scripts in there, some of which work with watchers and others with (inactive) users.

Welcome to the Atlassian Community! There are no "rights" to transfer, beyond ownership of systems that you might have signed up for and paid for. Make sure a representative of the company has admin rights in your Jira (and other Atlassian systems) and then go to site administration and make sure they (or other…

Welcome to the Atlassian Community! I suspect the functions you have "lost" have gone because they are not available on the free plan. To get them back, you'll need to go back up to a paid plan that does have the functions.

Boards have different types and settings along with projects. My guess is that you are in a "team managed project" (look to the bottom left of the screen in the navigation panel, it'll say team or company), which have limited board configuration - they don't work from configurable filters, they work on a simple "project =…

Definitely can do that with Scriptrunner. Pseudocode would be * Iterate through affected issues* read watchers and iterate over contents* if user is active, add them to a temporary list * write list back to watchers * clear list out for next issue

There's two things to look at here. First, the technical one - the second to last line is trying to set a variable to the date/time an issue was created, but it does nothing with that variable, and that variable can't accept the value you're trying to set because the variable is already set to be a custom field, not a…

Welcome to the Atlassian Community! I'm not sure we can tell you this. Your upgrade to Premium should be determined by wanting to use premium features. The cases you will want to test for are simply to look at checking that the premium features you do want to use do what you expect or if you need to educate your people on…

I don't understand what you mean by that. You have a field, you want to set a resolution depending on what is in that field, so a post-function can look at the custom field and set a resolution depending on what it finds there.

This sounds like you want to store a whole load of project level information in projects that are client projects (each project belongs to a company) Jira doesn't have project fields like this. You could use project categories to do a simple one (each project belongs to a category named after the company), but for the…

No problem, sorry I put you on to the wrong variable type at first!

Your query actually contradicts itself, and has little to do with your actual question. What you want to see is actually a lot easier, you've overcomplicated it by thinking in sprints. You say "open sprints, future sprints and backlogs", but you could actually just write that as "all open issues". There's no need to…

So most of your questions are out of context, all we can really say is "where"? For example, when you ask Where do I get the current issue ID? The answer depends on where you are running the code. In the console, listeners, email handlers and so-on, current issue id could be anything, it depends on what you're coding for.…

My guess is that the field is not of the type you are guessing it is, so Benefits_Est does not contain what you expect it to.

Welcome to the Atlassian Community! What are you expecting a "validation method" to do here? When you make a remote request, Jira will try to execute it, failing if it is not valid, so I'm not sure what you are looking for?

You can change the home page to be the dashboard or any single space's home page in Admin -> Further configuration. But it is a global change, not just for anonymous users.

Welcome to the Atlassian Community! This proxy error simply means "the server behind me is not responding". There's no way the proxy can know why the server is down. You will have to get your administrators to look at why Confluence is down (read the logs for a start, unless they already know why it's down because they did…

Just to confirm, you are using Confluence Data Center? You've mentioned server, not DC, so I want to check.