Nic Brough -Adaptavist- Expert

A board only recognises the last column as "done". Issues will burn down when you move them into the last column on the board. (Done means "needs no more attention from the team using this board", so it's fine to have anything they don't need to work on anymore in there. If an issue still requires action from the team,…

Bother. I am sorry. I keep forgetting that it moved in Cloud a while ago. Click "Edit" in that box, the next pop-up should offer you "name", "description" and "screen".

Jira Server/DC and Jira Cloud are very very different systems, and Jira Cloud does not support Behaviours. We just can't write it for Cloud. Yet. Our development team are working with Atlassian to get it enabled.

Jira Server/DC and Jira Cloud are very very different systems, and Jira Cloud does not support scripted fields in the same way Server does. You can achieve the same effects in most cases, but you will need to rewrite your scripts. Adaptavist (the SR people, and my employer) have a team dedicated to helping you do that.…

Welcome to the Atlassian Community! The simple Jira hierarchy is Issue -> Sub-task. If you have Jira software, then Epic gets a load of functionality that gives you Epic -> Issue -> Sub-task. Some ways to add more layers are * Subscribe to Premium, so you get Advanced Roadmaps and can build hierarchy up above Epic * Get…

Welcome to the Atlassian Community! You will need to talk to your Jira admins about getting options added to your fields.

Ah, hang on, you say "I have a separate workflow for subtasks" Are you putting sprint estimates on sub-tasks? This does not work - sub-tasks are part of their parent, not sprint items, so burn reports ignore estimates on sub-tasks.

Welcome to the Atlassian Community! It looks like you've copied really bad code from somewhere, could you have a look through https://library.adaptavist.com instead? A simple search for priority should get you there, last time I looked, I think I saw an "update priority field from custom field" example

You will need to get in touch with Atlassian about this. Because you've not renewed the subscription within a couple of weeks of letting it end, they may have deleted the system entirely (although it should still be in a backup somewhere) Get in touch with Atlassian as soon as possible - raise something at…

Hmm, that looks odd to me. Could you ask this person to try Logging into your Jira (or confluence) Cloud site Logging into an Atlassian system - the community here, or my.atlassian.com, or, probably best, id.atlassian.com - they can check all their details are ok in that last one.

https://www.atlassian.com/software/jira/guides/getting-started/basics ?

Have you added the new issue types to the issue type scheme for the project? And are the new issue types standard or sub-task types?

It looks like this macro is being provided by an app that allows you to limit what spaces it is available in. You'll need to configure the app to allow it in your space. Your Confluence admins need to go to Admin -> Apps to find it.

You could also use simply 'project = TM and "Epic link" is empty' - Epics and sub-tasks don't have epic links!

There is a checkbox field as well as the drop-down multiselect, but they work the same way - your admins define the options on the list. You are definitely going to need one of the checklist apps in the marketplace, but I do think you can do it well enough with the table grid!

You have some options with apps - Structure or Agile Tools for example.

@Ed Gaile _Atlanta_ GA_ - you missed "Defence" and security organisations off the list. I know there are a number that just laugh when someone says "Cloud" to them. I've also got a rather difficult meeting later this week - a large customer trying to decide between DC and Cloud, they added "the recent outage" to the…

I'm afraid not, the fields (including the project description) are simple HTML edit boxes, there's no drafting/saving/backup editor for them. Most people tend to use the project description field for a short description, and then put the home page of the project's Confluence space (where they give the full description)…

In Team managed projects, the workflow is part of the project, so changes to a TM workflow will not affect other projects. Company managed projects don't contain workflows, they use ones gathered from a global shared list, so if you are looking at a project, go to admin -> workflows and edit a workflow, you could be…

No, it's not a field, it's a line in the history, which isn't part of the Jira exports to CSV/Spreadsheet. You'll need to read the history another way - either a custom field that can read the history and expose it, or creating a report that can read the history.

Sorry for the delay! I understand now, thanks for taking the time to clear up my misunderstandings! I'm not aware of any booking applications, it's not really my field. The handful I've used in various roles have been used for things that you probably wouldn't have any need to create Jira issues for. So there's a few…

Create the user as normal. Do not give them permission to do anything other than read issues, in the permission scheme for the project. You may need to remove things like "any logged in user" from the permission scheme or take groups out and so-on. You'll need to replace those with other groups or roles that match the…

You'll need to do what it says - talk to the partner or reseller that is now handling your subscription. You'll need to ask the owners of your systems who they have transferred the management to. If you can't find out from them, then you'll need to talk to Atlassian to find out who the external people are - raise a billing…

Ah, this is an interesting quirk of the way Jira Service Management has been built. Jira tracks issues with fields on them as its core purpose. Jira Service Management is a layer in front of the issues - customers create requests, and those are what the customers get to see. The requests are handled with separate screens…

Welcome to the Atlassian Community! You will need to read the issue history - that contains "status changed from X to Y" records with date and time stamps on them.

What user directory are you using for the accounts? Atlassian accounts, Google, or Atlassian Access?

I am sorry, the image cannot be run through a translation site, so I don't know what it is saying. There does not seem to be any error highlighted on it, or any error that my very limited vocabulary can recognise.

Welcome to the Atlassian Community! Issues will move into the next sprint if they are not seen as "done" by the board. To be "done", an issue needs to be in the last column, and all of its sub-tasks have to be in the last column as well. Could it be that there are not-done sub-tasks?

Probably, but you're in an Atlassian forum here, and most of us have little or no experience in moving to non-Atlassian places (lots of moving it to Atlassian, of course). You might have more luck asking about this in a Youtrack forum.

Why? You'd have to implement a complicated system of selecting paragraphs, and load the authors with the duty of having to define them for Confluence to understand them. You'd also have to have a system for stopping editing one paragraph and moving to edit another one when you notice something in a different one near the…