Nic Brough -Adaptavist- Expert

You can not create issues of a type that the project does not contain. You will need to add the Epic type to the project to let people create Epics in the project. Go to the project, find the project settings, go into the "issue type scheme" and add Epic to it in there. (check if this is a shared scheme though, if you have…

I suspect you are asking this question from different user accounts, one of which does not have permission to see 4 of the issues.

No, the charts are drawn up on-the-fly, from current data, and there's no option to take a static (and hence obsolete) grab of the image they've built, other than screenshots.

But you did not complete the story. The estimation only looks at what you delivered. Not what you claim to have worked, that is irrelevant.

Does the field's context exclude it? Admin -> custom fields -> configuration to see that. What does the "where's my field" function in the issue edit screen say?

No, the field configuration, screens and field context, for an issue are selected by the issue type and project.

There's no way to do this with Automation yet. The "create subtask" only works with the current issue, and while the "create issue" function does allow for creating sub-task, there is no option to specify the parent beyond "current issue" and "trigger issue" (If the create issue function supported it, I would use the smart…

Correct, this can't be done. When a team fails to complete a story it said it would do in the current sprint, the story goes to the top of the pile to do in the next sprint. The estimate you made for its size doesn't change, it's still whatever it was when you decided to work on the story. The estimate of the size does not…

The correct way to handle it is to not change anything. The story was not completed in the current sprint, so it goes into the next one. The estimate has not changed, so don't change it.

Ok, can you tell us where you are stuck?

Welcome to the Atlassian Community! The tech underlying smart mirroring is irrelevant to the end user. Why do you think you want to know what the tech is? To transfer your data to the smart mirror, you just transfer your data to your Bitbucket. The mirror will then do its job of mirroring it. For a transfer, you don't care…

Welcome to the Atlassian Community! No, there's no way to limit people to create pages where they think they want to. That's one of the strengths of a wiki - letting people create a structure that works well for them.

Welcome to the Atlassian Community! Type only appears as "T" in a couple of places where the full name would just waste space on screen. You can translate priority if you want, but I'd question why you want to, it's completely clear on what it is for. If you want to use something else, your best option is to create a…

Welcome to the Atlassian Community! https://partnerdirectory.atlassian.com is the best place to find Atlassian experts, after the community here.

Just to be clear - JQL is not the problem here, it's what you are using to display the results. JQL is doing what you need it to - finding the issues.

Welcome to the Atlassian Community! This is a problem with reporting, not JQL. You'll need to find or write something that can read the resolver out of the issue history, either a report that does it directly, or something that puts it into a new field. Easiest option is to create your own resolver field, and then edit…

Go to administrate the current project, and tell it to use the same workflow and issue type schemes that the project you are trying to copy is using. You'll need to manually set up the request types, copying them from the source project.

I keep getting this one wrong myself. There are three collation settings you need to check, not just the two you've given us here. I think you'll get something like the below, where you'll find the bold one is wrong! mysql> select @@character_set_database, @@collation_database, @@character_set_server ;…

Welcome to the Atlassian Community! This means that the machine you are running Jira on is not able to resolve smtp.gmail.com as a valid server address. The most likely problem is that its DNS client is not configured correctly. Try logging into the server, and, on the command line, running nslookup smtp.gmail.com to get a…

It was the hardest to write as well as take.

That looks like an application server log recording a page failure, I think you need to read the application log for the underlying errors. Could you look at <jira home>/logs/atlassian-jira.log for errors at the time you try to use the transition? Also, could you describe "it doesn't work"?

Welcome to the Atlassian Community! The work log tab will show you a list of all the work logs people add to the issue. A work log is a record of time worked on it - people are recording stuff like "last Tuesday, I spent 4 hours working on this issue"

Welcome to the Atlassian Community! Atlassian don't have escalation routes until you're on a licence level that gets you a Technical Account Manager (Enterprise or a large installation). What is the nature of your support call? If it's not "system unusable", 10 hours isn't long enough to allow for you to try to queue-jump…

No, I'm afraid all you have is the "links" field, which just shows every link, unfiltered.

It's not dangerous, it doesn't remove fields from screens, it just changes the context to "where a field has been used".

Do you mean the work log? Those have date and time that they were created/updated stamped on them, you can see it in the issue's work logs.

Ah, not a model, you need to know what you can get from Jira with a REST call. Start with a run through https://docs.atlassian.com/software/jira/docs/api/REST/7.6.1/

They are not labels, they are macros (functions on cloud) I'm not aware of any way to search for the usage of functions.

You'll need to look to the "multi excerpt macro" app!

All of the certifications are either full certifications or badges. There's no hierarchy.