Nic Brough -Adaptavist- Expert

Welcome to the Atlassian Community! We can't help you with something that you have not told us anything about. "facing an issue" tells us nothing. For all we know, it might be a penguin pushing your mouse around your desk when you're trying to click to re-assign an issue. You haven't even said how the form sends the data…

I'm guessing you mean that you have reconfigured your email server so that it only allows connections that are secured by TLS. If that's the case, then you'll need to reconfigure the Jira email connection, giving it the new settings that let it log into the email servier/

Welcome to the Atlassian Community! This is probably something you need to ask of your Jira admins, not us in the Community. All we can tell you is the general stuff about how Jira works, we can't speak for how your system may be configured. I'm guessing you have a project called DESK and another called DEL. If DESK is a…

What options?

Yes, you need to go via the contact page, but you don't want to click on the first link you find in there (which says "visit help"). Read further for their "contact support" link (which requires you to log in, ideally with the Atlassian account you use to log into Trello with)

You will need to find or write an app that can provide a field that can do this.

Welcome to the Atlassian Community! You will need to go into the user management and remove the "disabled" flag from the user you are trying to invite. You can't invite them because they've already had access and hence don't need a new account, and you've flagged them as "not able to use this system any more", so you don't…

Welcome to the Atlassian Community! No, but yes. A board is not a container for issues, is is a view of a selection, and has nothing to say about how issues are configured. Boards can't carry the configuration of the available issue types or workflows. Configuration is done within the thing that does contain issues - the…

Welcome to the Atlassian Community! How are you handling users? Is the directory Atlassian Access, Google Accounts, or Atlassian accounts (this is the default for new cloud systems, and it's used here as well as in other Atlassian Cloud systems - the account I'm logged into to type this answer out is the same account I use…

Welcome to the Atlassian Community! Could you give us a complete description of "can't log in"? Take one user who can't get in and describe exactly what they see when they try. Error messages, redirections, what URLs do you end up landing on.

I think we're a little bit stuck without a screenshot on this one.

>The three subtasks: Osprey-1073, Osprey-1074, Osprey-1075 show on Active Sprint board. How exactly have you set up these sub-tasks? A Jira sub-task on;y goes into a sprint by virtue of being part of a parent story that is in the sprint, so the parent of those three must be in the sprint.

Excel exports are done from the issue navigator, not the boards.

What exactly are you adding?

Welcome to the Atlassian Community! What is a "lithium query"? Does it affect the search strings you are sending to the REST API? (I'm going to guess you mean the old "lithium" name for the community, which is now Khoros, rather than Lithium. If that is true, you might want to have another look at the API docs, as you're…

There's nothing in Jira that will block uploads by arbitrary file type.

Wordpress is a simple content management system, intended to host and publish content by your authors without making them have to think too hard. Confluence is a wiki, not a simple CMS. Wikis are more powerful than basic CMS's although they fulfil the same basic "host and publish without having to think" functions. Because…

Burndown and velocity are artefacts of Scrum sprint methodologies, which, in Jira, are done by boards, not projects But the single most common start point for it is 1 project, 1 board - so a board selects simply "project = XYZ". It's even one of the defaults for creating new boards. Anyway, all you need to do is define a…

Welcome to the Atlassian Community! I would "solve" this by not doing it at all. It's not a good way to use story points, and certainly won't work if you're working in an Agile fashion. Could you explain what you are trying to report on, and how it lead you to this idea?

Welcome to the Atlassian Community! Fields are locked to prevent mis-configurations happening, but getting links to Bitbucket in them is not a configuration thing. If you just add the links you need, the development panel will show them, you don't need to change the configurations.

You might want to have a look at https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Behaviours-for-Jira-Cloud/ba-p/2034151 Please do sign up for the beta - the more people we have give it a try, the better!

This means your Bitbucket server cannot connect to the database you have configured it to use. It could be that the database is not set up correctly, but the messages you are having suggest that it's more likely to be that the database simply isn't letting you into it. The messages say something is coming back from it, but…

Screens and screen schemes do not affect issues on boards, apart from changing the format of fields or hiding fields. Check what the board filters are selecting for the board to show, and what status you have mapped into the board columns - those are the two things that affect what appears on a board.

Hmm, that's odd, it only took a few hours last time I deleted an Atlassian account (overnight - did it in the afternoon, was still there in the evening, gone by the time I'd had enough coffee to look at a computer the next day) Have you signed out (so that the deletion proceeds)? I know June is only a week tomorrow, but a…

No change from the above.

It is, set up an automation with a regular check (rather than a triggered one), you can assign anyone you want to an issue with that.

As a single service, Confluence relies on having a single recognisable domain to work in. Like every other web service, it doesn't care if people come from many domains, just that they have accounts to log in with.

Ok, I wouldn't expect to need more that 36 hours for an account deletion to work its way through everything, so I think we need to look at the accounts in more depth. Is the Atlassian account that uses xyz@abc.com definitely completely deleted?

Welcome to the Atlassian Community @serres-elec ! This community posts mostly in English, because it's the language most of us have in common. But there is no "rule" that we do that. By all means, write your questions in French, or any other language in which you are fluent. People will see it and if they can read it, they…

Field context is a complex thing, but there are easier ways to think of it than Atlassian (and others) describe it. I'm going to "borrow" (meaning completely steal) what Donal told me about field contexts many years ago, as it was my "oh, actually, I think I 'get' Jira now" moment. Donal taught me that a field context is…