Nic Brough -Adaptavist- Expert

Given your board filter, and that nothing else on the issue has changed according to the history, I am pretty much stuck. I think this needs to go to Atlassian support. There is one other question - do you take Epics into sprints? If you do, is the Epic you linked to possibly in another sprint? I don't believe that should…

There are two things wrong with it. You don't need to do it. Jira's issues already have fields that sum up all of the estimates. This is from an issue with Original estimateLogged work Issue 2d 4h Sub-task 42m12m But the main problem is when people are pretending to do Scrum, and put sprint estimates on sub-tasks. It…

Not that I can see, a couple of the Cloud sites I've just tried are fine. Please check https://status.atlassian.com before raising issues. If there is an issue, it is very likely that Atlassian already know and Statuspage will tell you. Also, please include error messages or symptoms when posting here. "Not accessible" or…

Welcome to the Atlassian Community! I think you have asked this in the wrong place. I suspect your application/service is using an Atlassian service to do issue tracking or documentation, and you have clicked on "help with docs/tracker service" instead of "help with the application/service". Trello has no database…

Ak, ignore me, I misread the Cloud flag. Only the last line applies.

Welcome to the Atlassian Community! That sentence looks wrong to me, but I don't know the context in which it was written. When you simplify a workflow, Jira can only do it if all the projects that could be included in the board are currently sharing the same single workflow. You can simplify a workflow if the filter is…

And join @Laurie Sciutti if you can!

Welcome to the Atlassian Community! Yes, there's quite a lot of experience with SNOW here, not just as people moved from one job to another, but also using them concurrently, making them work together, and migrating from one to the other (although most of that experience is moving from SNOW to Jira). I would recommend…

Welcome to the Atlassian Community! Jira needs the email to uniquely identify a customer so that they can email them back about their requests. You could hook it up to Slack and/or Signal so that it posts responses there too, but you still need their emaili address to identify who to talk to.

In a company-managed project, you don't need to worry about moving, you can reconfigure it. The minimum to do is: * Add a Kanban board * Delete any sprint board for it * Remove the field you were using for scrum estimates from (at least) the screens the project uses. There are a few other things you can change to make it…

You only need to restrict edit, not view. If a user cannot edit, they can't get into the draft to see it.

A scrum team doing sprints should have a scrum master who reports the velocity or success and failure rates for their team up to management. If managers decide to investigate, then yes, one question that the team will be able to answer is whether the problem was scoping. Or estimation, or committing to too much in the…

I can't actually see any use for doing this. Why is the field not just on the Epic instead of the tasks, as it applies to all of them?

Ok, Jira uses an epoch time system, where date/time is stored as "the number of milliseconds elapsed since the 1st January 1970 00:00:00 Your query would be created > -15d Although that is actually a 24 hour rolling time. If ran it now, it would only get issues created after (my) 22:08 on the 3rd. So I would use created >…

Welcome to the Atlassian Community! Created date = 15? That's only a few milliseconds into the 1st January 1970! But that is me being picky. You can use dates in JQL with <, >, and =, so things like status = status1 and created > "15/1/2024" or status = status1 and created = "29/2/2024" will work as you expect them to.…

Welcome to the Atlassian Community! Trello uses Atlassian Accounts to let people in, and there are two ways to manage these. Either the account is personal, or it is managed. I mainly use two - the personal one I use here, and my employer manages my other one (when I leave, they are required to delete it) In a managed…

You yourself quoted part of it: >"All the work necessary to achieve the Product Goal, including Sprint Planning, Daily Scrums, Sprint Review, and Sprint Retrospective, happen within Sprints." >Jira is not really giving this opportunity. >The Sprint is a container of other events and in my opinion the start/end of the…

The guide clearly states that the team must be agreed that the current sprint is concluded (which includes agreement that the next sprint is ready to start) An automation cannot possibly know that.

Hi Alex, I am not quite sure what you are trying to achieve here. I can see it being a list of issues in a list, but I do not understand how you are trying to work out which ones should be on the list. Your code looks at issue links and the hierarchy, but these are two totally different things, so I'm a bit lost on which…

Welcome to the Atlassian Community! I do not quite understand "for 2023". Do you mean "created in 2023", "finished in 203" or a combination of both? You say "My team has 4 separate products and when we write bugs and stories we include the product name in the title". I assume you mean the summary of the issue? That is…

Hi Eric, I am not sure I understand the question. Do you mean you want to move the sprint displays to the bottom of the backlog, instead of at the top? That is not a good idea, as it would mean people are looking at the least important stories next to their sprints, so they'd have to scroll the entire list to drag an issue…

Hi Chasovskikh, Your screenshot is of a "filter statistics" gadget. These work off any list-field you want - status, project, component, assignee, customfield select lists, customfield user lists, radiobuttons and so-on. You then say "I want to see how many tasks of each issue type are assigned to each user." That can be…

It tells you at the top of the list of access members: In this screenshot, Browse Project is being granted to the project roles called atlassian-addons-project-access and Developers, and later on, the Groups "Community Leaders Access Group" and opsgenie-users You need a new project role for this, ideally.

They introduced the concept of a "trash bin" for projects. When you empty the bin, it now clears the old keys out of the projects table, hence "fixing" the problem (and introducing the problem that moved issues can no longer be found via their old key). Cloud only. I don't think DC is going to get a trash bin.

Welcome to the Atlassian Community! Simple answer is "no" - labels are intended to be used as single full word, they're not supposed to be compounded and then split during search.

Welcome to the Atlassian Community! This is because your filter is asking it to, because you've mixed AND and OR in the main statement without specifying the order, and Jira has no choice other than to read it left to right. Reading it right to left, you say * Project = Myproject : selects all issues in Myproject * AND…

Hi Marianna, You need to put some data on the issues that you can filter on. You may already have something (can you identify what one group needs to see by status? Assignee? Reporter? An escalation flag?). You can build a filter for each group based on "Project = X and group-indicator = Y" If not, then there's one easy…

Welcome to the Atlassian Community! I assume this means you are trying to reach a Jira over a network. Localhost means "this computer", so it will not be able to reach a Jira on another computer. Why are you trying to use localhost on a Cloud system?

Welcome to the Atlassian Community! You will need to contact Atlassian billing under https://support.atlassian.com/contact (make sure you select "billing"), or Atlassian Trello support, using the last option on https://trello.com/contact (the higher options take you to documentation or to us here in the Community)…

Welcome to the Atlassian Community! There's no restriction in naming or choosing a key for a project other than * The key must start with a letter * The key's max length is 10 * The remaining 2-9 characters must be alphanumeric (although it is possible to use a couple of others on server/dc, don't) * The key must be…