Comments
-
> Is it really your view that teams are "insular" and "don't need to care" No, that's the view of Team Managed Projects - they are built to be insular and not have anything in common with other projects. >Then please advertise this fact unambiguously and up-front on the board creation UI. It's not up to me, I'm not an…
-
If you don't have create/edit permission in the space, you'll need to talk to the space admins to get it.
-
No, only administrators can maintain users.
-
Go to https://support.atlassian.com/contact and raise the issue there. You'll need to enter the site details for your Cloud site - that will tell Atlassian you have a support contract.
-
You'll need to code your app to be able to connect to your database. We can't tell you a lot more than that, we don't know what your app is doing, why it needs a database, where your database might be, or what you are coding the app in.
-
I'm afraid the admin functions are already as simple as they can be. Jira is a powerful and flexible system, which means it has to have complex administration, and Atlassian have most of it simplified as far as they can. My only complaint is that the field system is fragmented (but I want rid of field configuration schemes…
-
The Cloud storage is not available to you directly, it's a part of the Jira service. You can only store things on it from within Jira. In the case of an excel file, all you can do is attach it to an issue. That's not going to make it a friendly way to access it. You might find it easier to have a project with one issue per…
-
This is likely to be the wrong query because you have mixed AND and OR to join all the clauses together without telling it how you think it they are actually joined up. Jira just reads left to right, and that means your query really isn't going to do what you think. Use parentheses to explain the question in the right…
-
Are the issues that are done in the sprint in the very last (rightmost) column of the active sprint board?
-
Welcome to the Atlassian Community! Your Data Center licence entitles you to run one Bitbucket service. The number of nodes you have in the cluster that the service runs on is not constrained by the licence, even when you've got dormant nodes that you only fire up when there's a problem with others. Atlassian only really…
-
Welcome to the Atlassian Community! There's a lot to look at here, but I'll try to start with some of the basics. Is this Cloud or Server/DC? You've said it was Cloud (in the tags), but then said you can restart and the CPU is not being thrashed when you monitor it, neither of which you can do on Cloud, so it sounds like…
-
The obvious way to do it is to use "assign to me" as soon as you choose to say "hey, I'll get this one". A lot of people (especially in larger teams of agents) will then also set permissions such that the assignee is the only person who can make most/all changes to it (even just "only the assignee can reassign"), so once…
-
It's because you have not given Jira all the data it needs to be able to make the predictions. It has no way of predicting what might happen with the 5% of your un-estimated issues, or your dependencies and skill availability. It's also an Agile tool, so it assumes there's a lot of change will come into play during each…
-
I'm not that familiar with them myself, I don't know how you might go about it. Maybe installing an email client that can understand the links?
-
Ah, browsers being a bit of a pain when not clearing cookies/sessions, that's always the first thing to try when there's a browser issue! Well spotted!
-
Welcome to the Atlassian Community! This is what it says it is - your REST call is trying to send content to the custom field numbered 10050, but the field either doesn't exist, or it is not on the "create request" screen. Try creating a request in the UI to see what fields are available there.
-
Welcome to the Atlassian Community! You'll need to configure your iphone and ipad to recognise the link as mail addresses
-
That sounds like a problem with your browser or network. What do you mean by "clicking the home page button"? Trello.com does not have a "home page" button. When we're logged into Trello, there is a sort of "home page" button - the logo and word "Trello" takes you to your "home" page. If you're clicking that and getting a…
-
Automation and notification schemes are separate things. Which one are you using for the send of emails from (sub-task) updates?
-
Welcome to the Atlassian Community! I think you may have clicked on "help with Confluence" instead of "help with Dirac"? If I am wrong and you do need help with Confluence, could you explain more about where the file is stored in Confluence and what the problem is?
-
Welcome to the Atlassian Community! You will need to identify the source of the emails before we can help you get them turned off. What address are they displaying as the "from"? What is the content about?
-
There's no way to do this. Why would you want to? What's wrong with letting people create issues when they have the permission to?
-
Ok, not a coder, that's fine. Is this script supposed to be a Behaviour or a calculated field? I ask because it looks like it has elements of both, and it's not clear what you are actually trying to achieve.
-
Welcome to the Atlassian Community! We can't tell you that, it's up to your admins. We can't really really tell you anything about the problem - "I can't login" does not tell us anything - what are the error messages or other symptoms when you try to log in?
-
Your logic goes wrong at the point where you define the "user" and "group" variables. There's nothing wrong with getting either of them, but you've not looked at what they will actually return. The code you've got will return user: a user object group: a true or false value, not a list of users. (true if the user is in the…
-
What type of project is this? (I know it's team-managed, I'm asking whether it's software or work-management)
-
One constant complaint about Jira is that pages have so much on them, they are confusing, so Atlassian are always trying to balance "minimising fuss" against "putting useful stuff on a screen". JSM users are not expected to be using arbitrary searches much, if at all, and the option is there in the menu, so why complicate…
-
Is there a "pay with paypal" option on the payment screen?
-
There are a lot of options for export/import, but you should start with a look at what Microfocus can export. Is that suitable for importing into other systems?