Nic Brough -Adaptavist- Expert

Welcome to the Atlassian Community! JQL simply finds issues, it does not report on what it finds. You would need to do this in a reporting layer (most reporting in Jira is based on "run a search and the report looks at the data on the issues to build the output"), but there's nothing built into Jira that would do this.…

I'm not sure what "type of comment" is? I can think of four straight away, there's probably more - non-JSM project comments, JSM internal, JSM external, and the comments you put in worklogs. The "last comment" functions you've seen will expose the latest comment of the first three of those, because technically, they're all…

@Jenny Goh on your comment yesterday - yes, that's exactly what I would do, explain that sub-tasks are pieces of a story. I'd also ask teams to feel free to use them any way they want to (apart from sprint estimation), it's up to them how they break down a story into sub-tasks. The most common uses are "it affects this…

I'm sorry you feel this way, but I am really trying to help. A big problem for me is that you're writing essays covering huge swathes of stuff we could be talking about and I'm trying to get down to a short answer that will actually help, rather than just take us off down another path that probably won't help. Can we go…

Ah, I see. I wasn't sure what your "move past" bit meant, it implied workflow to me (I've been here a while, I default to thinking in Jira-speak) There are a couple of things this could be. First, your config - this is unlikely because Jira should do it, but look to the top right of the create screen and look for the…

My 2d worth is that it's absolutely fine. I'd be happy to label it "Best Practice". The only bit you lose in integrations is the stuff that isn't there on the other side! In your case, your (premium) Confluence won't be able to integrate with (standard) Jira's Advanced Roadmaps. Because you need premium Jira to get AR.

This much:

Welcome to the Atlassian Community! The Data Lake has both Jira Cloud and Jira Align data in it, and will be expanding out to Confluence and other Atlassian tools. The only other ways to "pull" data from Jira are: * Use it - logging in and looking around is a "pull" * Use the REST API to ask questions. There are a number…

JQL finds issues, not users. The way to see who is working on a project is to look at who has a role in the project. The way to see who is in an agile team is to look at their board's users (a board can be thought of as a team)

Yes, you can move the issue to another sprint, you can drag it around in the backlog view. But, don't. It makes nonsense of your sprint records and velocity. Your burndown report will be inaccurate. You should close the sprint and let the issue "spill over" normally.

Are you trying to assign an issue to a group instead of an individual? This is not possible, the assignee is supposed to be the single individual currently responsible for getting something done.

Asking this in an Atlassian forum is not going to get you unbiased answers - we're all going to say "Confluence". Genuinely though, that probably is the right answer. Google docs are great for writing ad hoc docs and for doing lots of clever formatting. But Confluence is better for things that want something a bit more…

It's a bit more work to spoof the headers, but the answer remains reporting it to Atlassian to see if it really is from there.

Sorry, I read it as "Create multiple sub-tasks underneath the current issue"

due > -2d and due < 1d should do that

Welcome to the Atlassian Community! Why do you ask? The whole point of a service like Atlassian Cloud is that you don't need to worry about things like indexing, backup or upgrade. But the answer is "there is zero downtime"

Do you have access to every page in the system? Could there be an "all" label in a space you can't see, or a restricted page?

I don't think the logging goes to that level of detail, unless a particular plugin has its own logging functions. If there are logs, you should find them in <Jira home>/log/atlassian-Jira.log (but you might want to look into other logs in the same directory)

Oh, hang on, you mean you're trying to create a sub-task of a sub-task. Jira does not support those, so there's no way to get an automation to do it.

Welcome to the Atlassian Community! You've not said if you are on Cloud or Server/DC here. If you're on Server, you need an app to help you. If you're on Cloud, look at the "automation" function in the project settings.

Welcome to the Atlassian Community! There's no easy way to work this out, because the keys that belong to other accounts should not be shared. If you shared the key with someone, you should know who. If you were given the key by someone, then you'll need to ask them. In both cases, you should not be sharing the key. If you…

I'm stuck on this, it looks like everything is right. All I can think of is that there might be a cache issue with your browser, sp I would try closing it and clearing the caches. Re-test it, and if it's still failing, then I think this needs to go to Atlassian for support.

Yep, I replicated it on an 8.22 Data Center install, that's how I knew how to talk about it. I'd also seen it on a very early DC version, it was a debugging function, telling you something about the node that the page was being served from. I didn't know they'd turned it off in some versions, and then, by the look of it,…

Yes, you can, but I'm afraid you'll need to do some conversion work - as you say "via some intermediate format". Confluence's import functions are summarised at https://confluence.atlassian.com/doc/import-content-into-confluence-191141.html In the old days, it used to have a number of importers for various competitors, and…

Welcome to the Atlassian Community! I am afraid it is not in Chinese and I do not know if there is a proper translation, but the best place to start is 欢迎来到 Atlassian 社区！ 恐怕不是中文的，我不知道是否有合适的翻译，但最好的起点是 https://confluence.atlassian.com/doc/upgrading-confluence-4578.html

Under board settings > swimlanes You knew that already, I think the problem is that you are looking at a board that does not have them, or you are not an admin of the board. Talk to the board owners, they can add you as an admin.

No, that would completely misleading for your product owners and start double-counting things. It will not work.

Yes, this does help explain your challenges. There's one bit that stuck out to me: "If you re-read my replies to Trudy, what I did was breaking down the stories into tasks, not subtasks" There's no difference between what you call a "task" here and a "sub-task". Other than the name. When you break down a story, everything…

There is no way to set a default, but you can select "original estimate" as the estimation statistic on any Scrum board you choose to.

So the problem here is still "So I would not like to see past sprints" That * misses the point of doing sprints - they are for your teams to do their planning, not higher-level bits of your organisation * past sprints inform capacity, not planning * it does not work, because you are choosing to ignore work that still needs…