Nic Brough -Adaptavist- Expert

Yeah, I know, I've spent 19 years telling people "Jira always looks complex when you first start using it, there's just so much of it". I still lose things in the UI, especially when they update it. Did you find the ... in the end?

What backups have you been taking? Copies of the home directory and/or regular XML exports are the only two that might have all your data in them. Look into <Jira home>/database (in your backup file sets) <Jira home>/backup (on the Jira server - the latest file in there, if it's broadly the same size as the others, is the…

You'll need to talk to the board administrators then, you don't have any access to configure the board.

Welcome to the Atlassian Community! This happens when you have created a user with the same email details as someone who used to have an account that you've now deactivated or deleted. (Goes without saying you should never reuse an email address for different people) Go to the user maintenance part of your site and search…

The audit log is the only place this is recorded

Welcome to the Atlassian Community! I'm afraid there's no direct way to do this. The ! operator is a negative search, which are hard to do, and incredibly resource intensive, so it can only be used to negate the more simple searches. With a negative search, you have to build a list of all the possible results and then…

What route are you using for email? Is it a standard Jira built-in email handler? If so, you should probably swap from a "create issue handler" to a "create or comment handler". The create or comment handler will check the email subject for issue keys and convert the email to a comment on the email rather than create a new…

Welcome to the Atlassian Community! What are you expecting to do when you way "create epics and stories from filter"? A filter is a search for a list of issues. It doesn't create anything. So I'm not sure what behaviour you are expecting to see? Could you explain what you're looking for - could you explain it in terms like…

The h2 database is prone to catastiophic failure, on any form of system error (a crash or having the process killed without shutdown), as well as if it gets large. This is exactly why all the docs say "for demo/dev/test purposes" - it's on;y usable for a system you don't care about losing. The failure is usually simply…

No, Okta needs to be connected to Atlassian Access.

There is throttling hard-coded into the application, to prevent attacks such as yours taking it down.

But how are you connecting Okta to Atlassian Access? Sorry, I'm being a bit "broken record" on this, but it seems like you are missing something. The only way to use Okta as a user directory for Atlassian Cloud is to connect it though Atlassian Access.

The format of the file has not changed recently, so the one from your pre-upgraded system should work fine.

The last date on the licence is, if memory serves, counted to the middle of the day. You'll need to go back to 8.22.0 for your licence to be valid.

That's what I'm asking you - how are you provisioning the groups and users from Okta through Atlassian access?

As I said already, it may not exist.

How have you set that up in Atlassian Access?

There's no easy way to work this out because the keys that belong to other accounts should not be shared. If you shared the key with someone, you should know who. If you were given the key by someone, then you'll need to ask them. If you have no luck chasing it down, you can raise a support request with Atlassian, and they…

Welcome to the Atlassian Community! What does "can not edit" look like? Error message? Blank page? Angry penguin sitting on your keyboard?

Welcome to the Atlassian Community! We can't help you with this, you have not attached or pasted any code!

To get an authorisation token for a server or DC system, see https://developer.atlassian.com/server/jira/platform/oauth/

Delete only destroys the project and issues currently within it. It doesn't touch anything not in the current project (except issue links - if you delete the issue at one end of a link, it has no choice but to delete the issue link. But that doesn't affect any other data on the issue at the other end)

Have a read of the second sentence in my answer.

Yes, it does, it's called "edit". "Overwrite" in the way you have described it is a simple edit of a page, it's not replacing anything or throwing away the target page, it's changing the content.

It sounds like "assignee BK" is a custom field you've added. Jira is grouping your swimlanes by the actual assignee, not a custom field.

You will need to restore the last backup you took to a temporary system, then work out the best way to merge the deleted items back into the production system. There is a good reason that a good issue tracker does not allow delete by default

There's no "dodging the question" here. It's the opposite -I've directly answered your question about how you have failed to assign a useful responsibility for getting something done. It is inarguably wrong to put yourself in a place where someone can say "someone else was doing it". Every model of (working) work…

Although it's not that useful for create and edit screens - they are a simple flat list of fields, in the order you give them, so it's not hard to imagine them.

Welcome to the Atlassian Community! I think you might be in the wrong place. Trello is (trademarked as) a task management system, it has nothing to do with mobile 'phones beyond being able to be accessed on them. There's no such thing as a "Trello sim card" or "Trello 'phone account". So, I don't think you mean "Trello",…

Welcome to the Atlassian Community! Quite an obscure one (and with a long dull essay on why it has ended up this way), but check the permissions you have to "schedule" an issue as well as create and edit.