Nic Brough -Adaptavist- Expert

Welcome to the Atlassian Community! Trello uses Atlassian accounts for access now (it moved away from local Trello accounts a while back). It sounds like you did not convert your Trello account to an Atlassian one when you were asked to, and because your workspaces were owned by a Trello account, you can't see them any…

Welcome to the Atlassian Community! This script is for custom fields of type "select list", but the project picker field type is a select list, so it should work the same way: https://library.adaptavist.com/entity/set-form-field-values-from-issue-in-picker

Ok, so this comes down to a very simple case >I didn't grant Atlassian the permission to change JIRA to Jira in any of the TOS or license terms You did. You agreed to use their software as it is produced. Read the licence terms. Your tirade about infringement is irrelevant, you're free to do get it wrong if you want to,…

Please see the last line of my answer.

Welcome to the Atlassian Community! By default, the world can see your Cloud site, but if they don't log in, they can't see much more than the login screen. On the free plan, you don't have the option to open the site up to anonymous users, so the simple answer is "no one can see any of your content, unless you let them…

Welcome to the Atlassian Community! Have you tried to run through https://confluence.atlassian.com/adminjiraserver/running-jira-applications-over-ssl-or-https-938847764.html ? Where are you blocked in that, and what choices did you make about where to terminate your SSL (Tomcat or a proxy server, and which one if you did…

> I think you can have the shortcuts but I need a way to turn them all off I agree with you there, it would be an enhancement to your usability. All I was saying was that I don't feel qualified to speak because I don't tend to use them, nor find they break things for me, so I haven't formed an opinion on the subject.…

What errors are the browsers giving you?

Atlassian don't track new tags much, not until they start to get to a significant volume that suggests there's a common problem. (The partners work in a similar way, although they look more at tags related to them and their products first - different priorities of coourse) I'm not going to talk about the keyboard shortcuts…

Advanced Roadmaps supports many levels of hierarchy, as do a couple of other apps.

Welcome to the Atlassian Community! This isn't something we can answer for you. Some of us work in the automotive industry and hence might have some familiarity, but for a definitive answer, you really need to ask your own organisation what they mean by it and how they want to use it.

It's just what I've seen in the various clients I've worked with, and it's not limited to Jira, it's all the issue trackers I've seen people use across their businesses. With an issue tracker, most people are using it to record what needs doing, and then when they get it done. It already has a level of gamification as part…

You will need to read the server's logs to find out why it is not processing the incoming email.

@Renata - not yet, but it is on the to-do list, and quite high on the list.

Welcome to the Atlassian Community! This is quite a difficult one to answer, because I am not sure what you want from your "website". Confluence is probably the closest you'll get to a "website" - it serves up pages of formatted content for people, but you don't get a huge amount of customisation on it - it's very clearly…

Normally, yes, assignee is done manually, but you can automate it. On Cloud, I would use an automation to do it. Go to the project, look for the settings, and find the automation. You'll want to add one that says something like: * when issue status changes from X to Y * work out who should be assigned the issue * update…

Ah, yes, you have to deselect the ones you don't want to apply it to.

You are asking the wrong people - this is the Atlassian community. We're here to talk about Atlassian, not write other people's homework.

Ah, I see, thank you for clarifying! No, the knowledge base minimises the information it shows to a customer down to the stuff that they wanted to read. A customer rarely has any interest in who wrote an article.

Ok, that implies you are clicking on a link to something else, not an attachment on an issue. Coould you tell us exactly what you are clicking on when this happens? And where it tries to take your browser, if you can see that? (you say "it's trying to connect to Atlassian", so I guess there's something telling you that?)…

The Jira API will be giving you the correct data, so this confirms that either Quicksight has a big, or it does not fully understand the data you are pulling out of Jira, or it is asking Jira for the wrong thing. Where are you getting the 60 and 65 from? Is it a report or gadget in Jira? To help debug this, it would be…

I am sorry, but the text in here does not make sense, I cannot work out what the problem is. Could you explain more please?

User macros and section/layouts.

Welcome to the Atlassian Community! You will need to talk to the other administrators - they have not given you administrator rights yet. アトラシアン コミュニティへようこそ! 他の管理者と話す必要があります - 彼らはまだあなたに管理者権限を与えていません。

* When I’m productive, I always spend at least an hour on doing one task (hopefully well), and can explain what I've achieved over the day's family dinner. * When I’m productive, I never react to interruptions like 'phone calls, slack messages, texts etc. * If I had a magic productivity wand, I would want to: * Block…

Stop doing that, it makes no sense. Jira has a bit of a problem with "done" in that it works in two ways. Most of Jira sees an issue as "done" when a resolution is set (rather than a null in the database column for it), but Jira Software sees it as "done" when it is in the last column of a board. Ideally, you should set up…

I suspect we've actually seen the same things, not had different experiences. Where we differ is on how we see story points. Story points are useless outside the team that use that are using them, because they are a relative measure within the team. Equating them with time is completely insane and ruins any chance of any…

Welcome to the Atlassian Community! Usually, the only way to remove options from a menu is to remove the user's permission to perform the action the option represents. Could you tell us what functions you wish to downgrade and why?

To play "devils advocate" here - why are you trying to manage your backlog in two different places? That's the antithesis of Agile here . Think this one through - our backlog should be managed by * your team doing refinement of individual issues on an ad-hoc basis (which you won't be looking at the backlog display for…

This is going to sound snarky or rude, but it looks like you've given admin rights to people who don't really know what they are doing. Your admins should not need any of the displays you suggest, they should just understand the permission and be working together to get people the rights they need.