Nic Brough -Adaptavist- Expert

Welcome to the Atlassian Community! That looks like your database is misconfigured. The user access error is only the first problem that your system is likely to encounter when your database isn't working. You're going to need to get your database set up correctly first, and probably then restore from a backup, as the data…

Yes. Your licence entitles you to use any version of the software released before the end date of the licence. Jira 8.11 must have been released after the end of your current licence.

There's no simple way to do this, because all your users are considered to be using Zephyr if they're using Jira. What exactly are you trying to achieve with this question? There is probably a better way to get to where you want to go than asking "who is using it?"

I used to vaccilate between various types of engineers because I saw my uncle get so many clever things done, but when I was a little older, I settled on what my grandma was - a polymath. She helped me get O and A levels in chemistry (before I was born, she was a chemist, working on inventing new plastics), she coached the…

To explain this a little - Jira hides some fields in some displays when they are empty - it won't show the field name or the (lack of) content at all. Your "rule" is actually done the other way around in Jira - that's actually "using Jira as it was intended". You don't do "can't put issue to done if the resolution is…

Jira doesn't recognise sub-groups, so you'll just have to work off the groups themselves. Jira doesn't have any functions for displaying users or groups with differentials, a group is simply a group, not a formatting or content item. I've not found any apps that can do this either.

This can also happen if your database is misconfigured, such that it can't handle certain characters. (When I've run into this, I'm sorry to have to say it's always been "advanced emojis" with a MySQL backend database. Specifically, the poop emoji - I've had to fix the setup of maybe a dozen such installs, and the example…

The content of that table is not too obtuse to work out, unlike most of the rest of a Jira database, and it's ok to insert data into it, but you will still need to check and possibly update the sequence table. As usual, you will need Jira offline while you run the SQL to insert the data, and I'd recommend re-indexing after…

A system will only revert to free if you stop paying the subscription and you have a low enough number of active users. To get premium back, you'll need to pay the subscription again. Contact Trello support at https://trello.com/contact to arrange that. Make sure you use the last contact option at the bottom - the others…

What type of field is your SLA field?

Welcome to the Atlassian Community! You will need to pay for the licence and apply it to your Bitbucket server.

Welcome to the Atlassian Community! Yes. Is there something you want to talk about this function you've added?

You can take a copy of the indexes by simple file backup of the directory that contains them. You should be backing up the whole home directory though, for a proper backup, not just the indexes (there's no reason to backup the indexes other than for when you're about to run a full rebuild, which is something you don't need…

You can still renew your existing licences. that will let you move to a later version of Jira. Get in touch with atlassian about a renewal via https://support.atlassian.com/contact, selecting the "billing" option from the "what is this about" list

It's the same problem - the user you are using in Jenkins does not have the right to set the reporter.

No you won't be able to do this. The whole point of the security and permissions that stop you seeing an issue is that you don't see the issue.

Welcome to the Atlassian Community! You can not do this. Once an issue ID has been used, it's been used.

Welcome to the Atlassian Community! We probably can, but "access data" doesn't tell us what you are looking for. With that, the best we can do is say "look at the sprint reports"

The projects already have a category field, as you can see in the screenshot. Jira does not support other project-level fields, you'll need to use an app to enable the ability to add more. I've always used Projectrak to do that when people have had a need for project fields.

and why "without the use of smart variables"? What is the point of trying to do something without them if they're useful for the the task you're trying to do?

Welcome to the Atlassian Community! What do you think you need to discuss?

Welcome to the Atlassian Community! What do you mean by "issue level permissions" and what is "not working" for you?

Yes, that's an informative error message. Why are you posting it here with no context or explanation of why you're posting a message all of us could find for ourselves?

* See https://community.atlassian.com/t5/Welcome-Center-discussions/Atlassian-Community-voice-and-tone-guide/td-p/998155 and then https://marketplace.atlassian.com - you'll need to look up the pricing for each app you want to add in there. * They are charged as explained in the answers to 1 * That's not a trial site, your…

Use roles, absolutely. They are more performant than groups, and you can delegate the maintenance of the people in the project down to the project administrators.

I'm going to have to be quite brutal here (or write a 12 page essay). That's nonsense. You do not seem to understand what scrum is for, let alone any concept of Agile (this is more common than you might think. Around 80% of the "scrum" teams I run into have similar misconceptions or poor understanding of it similarly to…

@Axelle - no, you have not misunderstood the purpose of the field. It is there to record a headline of why you are saying "this issue is done with". @Rilwan Ahmed - yes, resolution is a critically important field in Jira and you never never never want to set it at the wrong time. Such as during an edit action. Never add…

For 20 years now, Jira has had a simple "is this done" flag. If the resolution field is empty, the issue needs attention. If it has a value, then the issue is resolved and needs no more attention. It's an absolutely binary thing - empty or filled. If you put the resolution field on an issue update screen (create, edit or…

Atlassian software is not based on python, so no, not unless you've chosen to add python stuff to it.

Welcome to the Atlassian Community! Could you explain what a "chalk page" is in Confluence? And how it differs from a standard page?