Nic Brough -Adaptavist- Expert

I do too, I think it's one of the reasons a lot of people go out to partners - they don't want to pay for something they will under-use! Yes, Assist could be a good option for many - I tend to describe it "Atlassian Admin as a Service", mainly aimed at not having to pay one of your people to have to learn and administrate…

Welcome to the Atlassian Community! Those look right to me. Jira looks at working time, not full time when you are using estimates. The defaults are 1 week = 5 days = 40 hours, but you can change that in the general configuration.

Archived issues can be found if you have their key by using "key =" or the quick search, as you can search by assignee and the other fields.

:-) I'm sticking with my leaf-pile answer, I just thought some may find my friend's answer amusing!

Welcome to the Atlassian Community! As a slight digression, one organisation I work with, a sight problem company, is currently saying that dark themes are now the leading cause of eye-strain in their customers, and they strongly recommend people swapping back to more clear and contrasted colour themes when they start to…

You will need to talk to Duo about getting access back. As I said before, it's your authenticator that is failing, not the software you have told to use your authenticator. You yourself, say that you can get in when you turn the authenticator off, which proves the problem is with the authenticator, not the system you're…

Yes, as I described already, there are issue-security and workflow properties. But the only things you can do with create are using Scriptrunner's Behaviours or botching something into a workflow that's ugly for your people (you can put a validator on the create issue transition that prevents them creating, but that…

A new one from a friend: Correcting North Americans who use the word "fall" instead of the English word "Autumn". In her defense I will say she only does it when the North American goes on to say that they think they're speaking English. I think I should get out more...

It's always best to talk to your people!

Sorry, "add filters"? What are you trying to add here? The search boxes in front of you on this screen are helping you define a filter already, so I'm a bit lost on whenat you mean.

Thanks @Thomas Schlegel I'll give that a go!

Welcome to the Atlassian Community! My instinctive answer is to go to "Tempo Budgets", but in fairness, there are other apps that do this sort of thing. I would take a look through everything on https://marketplace.atlassian.com/search?query=budget

There's no easy way to work this out because the keys that belong to other accounts should not be shared. If you shared the key with someone, you should know who. If you were given the key by someone, then you'll need to ask them. If you have no luck chasing it down, you can raise a support request with Atlassian, and they…

Welcome to the Atlassian Community! If you fill in your atlassian site URL, and it is not a free or starter subscription, you will be able to get to support directly, rather than be redirected here to the community. If you have a free or starter subscription, the Community will try to help you if you post a question…

That's good to hear! Glad you've fixed it! Logging and profiling are for getting into the technical detail of why something is going wrong. On server, they can be incredibly useful to the system administrators of your system when something goes bang. But they're of zero use to application administrators, project admins,…

I think this might be the way you have phrased the question, and how it reads to me, but the answer is "no" (not without Scriptrunner or an app coded to do this) What you've said is that you would like to create a new field when an issue changes status. I suspect that is not what you mean. I think you mean you want to…

@Tom Braat - you're good to go - none of the tools, including JCMA, care about the number of users you have in the source system, or are going to have in the target! Just be aware that they will try to replicate all the users you have in the source system, as closely as possible.

You will need to talk to your user account administrators about this. The Atlassian community here would love to help, but we do not have the administrator access to your user directory or Atlassian services that is needed to fix the problem. --- from google translate: Bu konuda kullanıcı hesabı yöneticilerinizle…

It is possible, but I am sorry to tell you that it is not easy or quick. There's no search for "field changed" for most fields, only a handful of system (not customer) fields can be searched. And that search is not for "field changed", it's for "field was". And, of course, searches report a list of issues back, not the…

I'm afraid the attachments macro does not have any function to allow the creation of new labels. Even if it did, it could not do what you're asking for because labels can only exist on content - you can't create a label independently of content - they have to be applied to at least one content object (page, blog, space,…

The sprint is a function of a board, and boards are a view of a set of issues. So, to do this, you just need to create a board that selects all the issues from all the projects. Do a search for all the projects you want to include, save it as a filter and then go to a project or "my work" and look at the boards options,…

Welcome to the Atlassian Community! A backlog is a view of a selection of issues, it is not a container (nor is the board the backlog is part of). If a load of issues have disappeared from a backlog, then * the issues have been resolved by people - backlogs only show issues which need attention, they discard issues that…

Welcome to the Atlassian Community! You have a couple of options here. Jira's permission to do stuff with issues looks moderately simple at first glance: (a project has a permission scheme which has a load of rules about who can see the project, who can edit issues in it, log work, comment, transition, move and so on. You…

Also, it's only available to system administrators, are you a system admin?

Welcome to the Atlassian Community! I am a bit lost on this - what are you wanting to improve, and how? The search for issues to archive? The archiving process? The search for archived issues?

I'm sorry, but that does not work. If resolution is put on a screen, it has to be filled when the screen is used.

Yep, it's a lot easier to do on Linux than Windows. Ubuntu's default installs of Apache, Nginx and Lighttpd (and other proxy web server) are all to standard and hence the doc I pointed to will work for them. Ubuntu also does SSL to standard if you want to do it in Tomcat. Whichever way you go, it'll be fine.

It doesn't matter, you should not be sharing keys between accounts. You should create a new key for your new account and use that instead of using a key that belongs to another account.

Nope. I think you have misunderstood what a sub-task really is. Specifically, they are not sprint items (and therefore not something you need to look at when managing workload or scoping an Epic)

Welcome to the Atlassian Community! There are no apps that will help you with this downgrade - no-one has any reason to write one (most people are going in the opposite direction)