Nic Brough -Adaptavist- Expert

Depends on the type of board it is. How did you create this board? From a project? Or from a filter? If project, then it gets complex because the projects have two different types - we actually need to know if they are "team managed" or "company managed" (look at the bottom left of the left-hand panel when you are in the…

Welcome to the Atlassian Community! * Is your board using swimlanes? * Is the board a Software board (not a Business, Jira Work Management, Product discovery or a board that comes with a team-managed project? * Is the board filter correct? (Has no "order by" other than "order by rank" * Does the user have the "schedule"…

Be warned, setting a resolution means the issue needs no more action from anyone. It doesn't matter what the resolution is called, your "ready for deployment" means "no-one needs to do anything with the issue". So your deployment team is going to struggle to report on it. Things like "assigned to me" only display…

Anonymous access lets everyone in, the entire world, not just your users. You can limit that by whitelisting on Cloud, but that is a premium function.

Try logging in with that account, you'll be offered "forgot password" options which will email it. Bear in mind that Cloud no longer supports non-Atlassian accounts any more - see https://community.atlassian.com/t5/Bitbucket-articles/Deactivation-of-user-accounts-that-lack-an-Atlassian-account/ba-p/2169213

It can't know if they have returned to a role that requires all the old access they had. You should not be "onboarding" people who have left automatically really, your admins should be checking that re-enabling them is the right thing to do, and checking their access.

Can you show us a screenshot of "not able"?

You've also got the problem that "issue view" is unclear. For a simple customer, with no Jira access, then yes, looking at a request is definitely a view. But I know of customers who "look" at issues via search, using external reporting or feeds, or even just reading an email. You can't actually track "view" with any…

Welcome to the Atlassian Community! Confluence has for types of user (licence) Confluence user (can log in and do stuff) Anonymous access OR shared links (no licence needed) Guests (Very recent to Cloud -…

You have said that you are on a standard plan, but I would expect this behaviour from a free plan. Could you check that for us?

You work out or remember exactly what version the database backup is on. Download and install that version, and get it running, pointed at an empty database and with the single new admin account, and get it through to the point where a demo or empty space has been created Stop it, change the confluence.cfg.xml (might have…

Welcome to the Atlassian Community! You don't need to map different workflows to make this work (although you could technically, by having a vastly ugly process of moving Epics from one project to another. Don't do that to your people, "issue move" is not something that should be part of your normal process) Create your…

No, that's not what archiving versions is for. An archived version should not be needed to be added to old issues - you're not supporting it or working on it any longer, so there's no point.

Welcome to the Atlassian Community! That looks like it should be content of the specific page, not mass applied across the whole of Confluence. If it should appear on every page, do it as a "banner" - modify the header/footer html.

You'll need to come up with a different method of requesting / handling this. Deactivated users are not to be used, they're deactivated for a reason. Their accounts can't be used, including in user pickers, so there's no way an existing deactivated user can do anything, or even be picked out by their team-members who have…

I am afraid there is not. The problem is that Jira does not check the configuration of every project every time an email account is changed, and it only does some checks when the admins are configuring the project. There's no event fired that could lead to an email or slack notification.

Welcome to the Atlassian Community! An issue is only "done" when it is in the last column of the board. So your problem is that you are not mapping all the done status for the board into the last column (you say "not shown", which makes me think you've not mapped the status, but there may be another reason). If you have a…

Mmm, that's not a good idea - the text is used in other places, and it may be referring to other problems to which "please wait to unlock" is not the right message.

Just go to trello.com and log in.

You will need to hack the language packs that are built into Jira. That could be a lot of work for very little reward. What is wrong with the current error message?

That has nothing to do with the error you are getting. But all supported versions of Jira supported the new authentication.

A spinning wheel usually ends with a failure of some sort, with a message from the browser, which will be something along the lines of "connection timed out". We can't tell you whether this is because the browser is too old to be supported, or if it's your networking failing. All we can do is tell you to move to a…

Repeating the question is not going to lead to a different answer. Please read the answer given already.

Are we going to see this for the other three solstice(ish) festivals that got subverted by the Romans? I know, I know, that's a very facetious answer, especially as Samhain is the one that has managed to remain the closest to its solstice origins, but I think it is a good question. Not because of the history or the…

Welcome to the Atlassian Community! Jira can "integrate" with everything you have mentioned, and a lot more, but we can not tell you a lot more than that without a description of what you want an "integration" to do, or how it would affect the tool that you choose.

Welcome to the Atlassian Community! That is broadly the only way to do it (where you say " opening each task and tracking how much time "), but you can do that a bit more quickly by searching for "sprint = <name of sprint>" and then putting the time-tracking field in the search results. You'll still need to open each one…

Welcome to the Atlassian Community! The display name of the creator is taken from the user directory you are using, so if you want to change it, you will need to edit the account's display name in Atlassian Access or on their Atlassian Account.

Welcome to the Atlassian Community! There is no "lock" on an Atlassian account, except for the ban Atlassian can use here in the Community when an account is being abusive (creating spam is the main reason accounts get banned) However, You may be being affected by Atlassian's sanctions against Russia as a response to the…

That means that either your email server isn't running there, or your network is not allowing your server to talk to it on that address.

Welcome to the Atlassian Community! Your projects are configured differently, and the one that is showing done issues in the backlog is broken. The whole point of a backlog is for you to see and organise things that need doing. They are not supposed to show issues that are done. Your scrum board that is showing done items…