Nic Brough -Adaptavist- Expert

>click to edit and submit individually instead of always edit and save on fields is fine, i understand why folks like it Thank you, at last! Again, I really don't see any of the problems you are describing here. You're giving me essays and walls of text that no-one else is reporting, so I'm just lost. 

Welcome to the Atlassian Community! The "field type" of the component/s field is "components". It's a unique system field type, not a custom field type of which you can add many.

Well, you could try raising a request to get it turned off, but as it is the intended direction of field-handling in Jira, I don't think it's going to get very far. I'm a bit stuck on what the problem is too - if I want to highlight text in the description, I click and hold. If I want to follow a link, I click on the link.…

I think John was asking for a screenshot of the "create" screen, with the start and end date left empty (if they're there at all), and then a screenshot of the issue that gets created, with the dates filled.

Depends on your operating region and the marketplace within it. Experienced Jira admins are widely sought after in general, but the market is shrinking in the Jira Server/DC field because Server is going away, and those staying on DC are larger sites, often with long-term relationships with Atlassian or partners (who, in…

DKIM gives us a bit more confidence in that the domain is not just a throwaway spam account, and increases trust and security a bit. It also guarantees that a message has not been interefered with in transit. It's not essential, but Atlassian has decided it's a good way to improve trust and safety. Last time I looked it…

Welcome to the Atlassian Community! You'll need to add placeholder fields for this. The Jira Toolkit (which should be pre-installed in Cloud) has a couple of fields that can add fixed text to a screen. If you add a field of type "Message (for edit)", and set its default (not its description) to "Have you attached the…

Welcome to the Atlassian Community! Both. They are for different parts of the system. You should use the most appropriate API for your needs - the Jira Core API covers issues in general, along with all the stuff like workflow, fields, users, etc, and then the Jira Software API covers the layers of stuff Jira Software adds…

I'm not an expert in CRM, but I've used a few tools. Hubspot is a good one in my opinion, but there are plenty of others. One reason I strongly recommend not doing this in plain Jira is that I know of a site that tried to replicate part of Salesforce in Jira. It was an unmitigated disaster, but it did actually work better…

I'm not sure my "regular commute" really counts as business travel, even though it's sometimes to places other than the office. Pre-pandemic my commute mostly took me into London, and then from the centre, to see different clients, either on-foot, cab, tube or train. Nothing more than half-an-hour from my usual London…

Sub-tasks are fragments of their parent, not fully independent issues, so they imply or derive some of their data from their parent rather than having it themselves (because it would be utter nonsense to have it different). Versions, Security level, Epic link, Sprint estimate, and Sprint are the four most obvious ones that…

I don't understand what you mean by "able to know what the subtask is" - the audit log you show is clearly showing you what sub-tasks were created. As does the issue display. Where are you "not able to know what the sub-task is"?

Welcome to the Atlassian Community! No, there's no way to downgrade the Jira UI like this. Those links are there for a reason - to make it easier for a user to find their way around.

You don't need to do this. The Stories already display the accumulated time estimates from their sub-tasks (check the time tracking panel, there's an option to include/exclude the accumulated numbers) When reporting on them, use the Σ fields (Σoriginal estimate, for example, shows you the accumulated estimates for the…

Welcome to the Atlassian Community! What do you mean by "connect"? What are you trying to do with this "connection to a database"? (not that Access is a database)

This sounds like you have a problem with your browsers, if they are "abruptly closing". Jira can't close things on your client side. If it's failing, it will be timing out or giving you an error message.

Welcome to the Atlassian Community! You will need to upgrade to a supported version of Jira (although I'd recommend latest LTS of 9.4, not the lowest, as 8.14 goes out of support today!), or move to Cloud. For an organisation your size, you should definitely be looking to Cloud - when Jira Server goes away in February…

For the UPM, that is utterly irrelevant. Atlassian tools that have it installed, need it. You don't care where it is used, for any reason at all.

Welcome to the Atlassian Community! Generally, Advanced Roadmaps ignores items at the sub-task level. As they are a fragment of their parent story, and not really an item in their own right, all a planner needs to know about them is actually already on the story that they are a part of. A sub-task does not have a version,…

Welcome to the Atlassian Community! Advanced Roadmaps is software intended for reporting and planning large scale pieces of work which will be executed by many teams, almost certainly within many more than one project. The planing is done by creating many "work items" which you would write up as stories, issues, or…

Welcome to the Atlassian Community! What do you mean by "Platinum" Jira? Do you mean an in-house Server or DC Jira? Or do you mean you want to go up to an Enterprise level Cloud subscription? (or both, as the Enterprise licence scheme means you can use a mix of many Cloud and/or DC installs)

Bother, I wanted to also say https://support.atlassian.com/jira-service-management-cloud/docs/use-advanced-search-with-jira-query-language-jql/ It's a technical manual, detailing the usage, rather than examples or tutorials, but once you've got the hang of a simple query (ignore "functions" until you've got the hang of the…

They will, including trashing other projects that they have nothing to do with. You should keep your Jira admins to two or three people who know what they are doing (and another couple who have access to give others admin rights, just in case you can't find your main admins). Never just give people admin rights because you…

Welcome to the Atlassian Community! You can, yes, but you'll need to do some quite careful design for it, and then almost certainly a big pile of automation and scripting to get it to do the CRM functions you need. I would very strongly recommend looking for apps to add to Jira to help you do CRM with it, or better, use a…

It's literally "assignee = <person>" - replace the <person> with the name of each person you want to select for. The JQL entry box has auto-complete, it will help you identify them as you start typing their name!

Yes, those "initialled" quick filters are built into certain project types. They are literally doing "assignee = <person>" For boards where they're not built in, you will have to replicate them manually, but it is as simple as repeatedly doing "assignee = <person>" for each one.

Welcome to the Atlassian Community! "Only my issues" means "issues assigned to me". You do not "assign" a filter to anyone; that makes no sense. If you want "only my issues" to work, assign the issues to the person who is going to take responsibility for getting the issue done.

The systems that are over-complicated are the ones that are causing you to think you need to click on fields when you don't. Why have you got processes that demand your users copy and paste snippets? Even when it's a good thing to do, why are they not just copying and pasting, instead of trying to edit? Why are you…

Your script sounds like it is importing something from an external library, which is somewhere in the install, but it is actually finding it in a different place from the import you've done. The warning is telling you to amend your code to import from where the library was actually found, because SR 9 won't be able to make…

Advanced Roadmaps is not really built to scale above medium-large enterprises, 100 projects is a LOT to manage, and at that scale, you probably should be looking for something a bit wider, such as Jira Align. (Or fragmenting your teams and projects less?)