Nic Brough -Adaptavist- Expert

So the "grade" is irrelevant?

By default, Cloud systems ask search engines not to gather and regurgitate information from them. I don't believe you can change that.

Jira Cloud and Server are two very different applications, and hence, so is Scriptrunner on the two platforms. You can't "convert" a script, or even most of the settings from one to the other, you will have to re-implement what you are doing in the way the new platform needs to do it. Start with a read…

That breaks all the reporting you are doing on the board, it is the wrong way to "fix" this problem. You might as well stop using a backlog and board if you're going to use that filter.

This is exactly what it says it is - your mail server is not set up to allow the user you are using to use SMTP authentication. You will need to talk to the mail server administrators to find out what authentication they have allowed, or to get them to enable it.

Welcome to the Atlassian Community! An "unexpected error" message on Cloud needs to be reported to Atlassian, as they'll need to look at the logs and processes running on your instance in order to work out what is happening. Assuming that you're only trying to uninstall in order to try a re-install to try to fix the…

I'm afraid this is not the right answer. What you should be doing is mapping the status or statuses that you consider to be "done" into the last column on the board. Done issues will not appear in your backlog, and the definition of "done" is "the last column on the board"

Welcome to the Atlassian Community! No, there's no way to do this, and it will never happen. It makes no sense to archive a sub-task outside the issue of which it is a part. Sub-tasks are an integral part of their containing issue, not a separate item.

Yes, you can change this. A project has a field configuration scheme, which maps issue types onto field configurations separately. The field configuration scheme that the project you are showing us is using is a simple one; it maps the same (default) configuration onto all the issues. (I would hazard a guess that it's the…

The permission to bulk-edit just means a person can use the bulk-edit option. That permission does not override the issue permissions - if a person cannot assign issues in a project, then they can't use bulk-edit to (re-)assign people. My guess is that the person trying to bulk-edit the assignee does not have "assign…

Welcome to the Atlassian Community! Check the space permissions - are your users named as people who can edit? Or part of a group that can? Also, are there any restrictions on the page?

One of my colleagues has asked me to explain that last comment because it was not too clear to a couple of our clients. The build process is broken somewhere. The error messages are coming from the build that the pipeline is invoking, not the pipeline process (which is supposed to be controlling the build) You can tell…

Welcome to the Atlassian Community! What is the filter for the other board? Does the Roadmap include any other boards or projects?

Very unlikely, as there are no other reports of this problem, and Atlassian don't release changes over the Christmas period often (it's far more likely that you've changed something on your browser that you were doing differently to the rest of us) But there's no way to be sure.

A quick one to rule out - do you have your browser in "debug" mode? This can throw up error messages like this.

I am also using the current version of Edge and it works fine. I've re-tested, and from three very different computers. My question is asking for more information precisely because no-one else can replicate the problem. It's "what are you doing differently to us?"

Exactly. The issue can't be "done" if it's not in the last column.

Welcome to the Atlassian Community! In a sprint, an issue is only "done" when it is in the last column of the board (and all its sub-tasks are too, if it has any). Done issues will not move to the next sprint when you close the current one. Status, status category and resolution are all irrelevant, look at the board.

You've almost written the queries you need yourself - see https://support.atlassian.com/jira-service-management-cloud/docs/use-advanced-search-with-jira-query-language-jql/ Your first two are simple "issue type in (x, y, z) and not <something else", the third probably needs a function like "linkedissues" and the last one…

Welcome to the Atlassian Community! There's a couple of things here. First, you've flagged the question as Cloud. You have no access to the database on Cloud, so there's no answer to the question. However, if you meant to say you are on Server or DC Jira, then, although in theory, you could do this, I would very strongly…

Welcome to the Atlassian Community! If you are willing to set up your teams as groups in the user management, then instead of a single-select drop-down, you can then use a group-picker field for it.

>Each of those customers have a separate Jira account which I am granted access to Are you mixing up "accounts" with "systems" here? Do you mean your customers all have separate Jira installations that your account has access to?

Welcome to the Atlassian Community! This is an error on the Dayforce side, not Jira, I don't think we can help you with this.

The answers you have had about Jira Software are what you have to do. Jira Work Management projects have a board built into them and you can not add more directly to the project. If you want more boards for them, you have to add Jira Software boards that look at the JWM projects.

Then you are not an admin. You'll need to get in touch with your site admins, and check with the people named as billing contacts why they ignored the reminders.

Fields cannot be converted between types in Cloud. You will have to set up a new field, configure it, copy data you want to keep from the old field into it, and then delete the old one. (here's a risky database hack for Server/DC that can do some conversions, like single to multi-select, but not for Cloud)

Telephone numbers are not numbers. If you try to put them into numeric fields, you're going to lose them, because numbers can't store them. Have a think about how "+44(0)1935 678123" (the valid format for my home number) would be stored in a numeric field. You should use text fields for telephone numbers.

Welcome to the Atlassian Community! Joined what? You'll need to explain what you are trying to do with it.

I'm afraid there is only three ways you can delete Confluence pages * Delete them (move to trash, then empty it) * Delete the space * Let the Cloud system lapse (don't pay for it, or actively delete it, then don't re-activate for several months) All three of those things are actions you or your admins would have to do.

Welcome to the Atlassian Community! You are reading the documentation for Jira Server, but you are using a Cloud system. Jira Cloud does not have priority schemes.