Nic Brough -Adaptavist- Expert

Welcome to the Atlassian Community! You've run into one of the counter-intuitive parts of Jira. * Core Jira considers issues "resolved" if the resolution field contains a value. (Any value, including "unresolved" - the field has to be completely empty for the issue to be unresolved). * Scrum and Kanban boards look to the…

You can't get this natively (easily) - the created vs resolved chart only shows the stats for a single filter, it doesn't look at other fields. The best you might do natively is to define a string of filters, one per possible assignee (so "assignee = alice", "assignee = bob", "assignee = charlie", and so on), then put many…

Yes, you can set up multiple email servers and inboxes and handlers to work with them differently. The email handlers do not actually belong to projects directly, you have to give each one a default project (and issue type) for issue creation. You can even create many handlers that will create the same issue type in the…

I'm not sure that's something Atlassian would talk about a lot - they write software to run as a service, malware protection is not their field. I suspect the longest essay you would get about it is a dissection of what they've done when their products are directly affected, but the short version of their blogging on it…

It's getting towards the end of my working day as I write this, and this is my second day back at work. I won't have finished all my catchup before I finish for the day, but I'm down to a couple of emails that require me to think and a run through a list of questions with very short answers, so probably done before the…

Ok, and do your users have product access to Jira Software? (Sorry, I should have asked this first, but I forgot. Another conversation has just reminded me)

Welcome to the Atlassian Community! You could do it with an automation (sprint closed is a trigger, and you could add the new sprint to the issues). But I would question why? "Done" means done - it should need no more attention from the team, so there's no point putting it into another one of their sprints. I can see a use…

Yep, you've understood it fine. It's not as intuitive as it should be, but it does make sense when you see what Atlassian are doing with the applications. The project type does not matter, because the access is not about the projects. All users of Jira that have access to one of the products can use any project (assuming…

Welcome to the Atlassian Community! No, it does not send the contents of your repositories to anywhere other than your screen! Your understanding is spot-on - it really is just a visual wrapper.

I assumed it would be for a report of some sort. As I said, you'll need to find or write something that can follow the links and report on the issues found at the other end.

Because the point of a quick filter is to hide stuff you don't want to see, so that you can drill down into a board. It would make no sense to have "or" with quick filters, it would stop you being able to drill down.

Welcome to the Atlassian Community! Why? What problem would this solve?

A user picker field can be limited to a group (or set of groups) Go to Admin -> custom fields and find your user picker field, and go into the "context" you have set for it. At the bottom of there, there is a link to "edit user filtering" which allows you to set one or many groups to limit the user-picker to.

Go to the board configuration and look at the general configuration, it will show you the filter that is selecting issues for the board.

But what does "can't assign the issues" look like? At what part of the process is the user being blocked? What are the messages it gives?

Ok, thank you for clarifying! You'll need to look at what type of project you are using - company managed or team-managed, because they do this in different ways. Look to the bottom left of your screen when you're in an issue or project view. In a company-managed project, the order of the fields is defined by the "screen".…

>So maybe viewing is possible without product access? No, the user needs some product access. Whether it is to Jira Work Management, Jira Software, or Jira Service Management does not matter. In your test question, the problem is that the user, while they have a JWM or JSM account so they can get in to see and use…

JQL can't do that, all it can do is search for issues, based on the data on the issues. So you can do "Issuetype = Epic and start-date is empty", but you can't extract the data from other issues that are linked to it with JQL. You will need to find or write a report that can follow the links and read data from issues not…

This looks like the select list does not have the options defined for the values you are trying to add to the issue. I also note that some of your data is arrays - select lists can only hold a single value, so the sets of values are never going to work.

Welcome to the Atlassian Community! There are two errors in your question, but no description of how you are getting either of them, so we can't be sure what you are actually asking about. Could you give us "steps to reproduce" and tell us which error you are getting? More importantly though, have you tried asking your…

I am sorry, I don't understand the first half of your question. What do you mean by "mask" and "imposes them pointlessly"? You can configure different fields on different issue types, and there's several ways to do it - context, field configuration and screens can all be used to control what fields appear for an issue.

Welcome to the Atlassian Community! See https://www.atlassian.com/software/confluence/pricing?tab=data-center for the pricing of server/dc installations. I suspect you would probably be better off going to Cloud, if you need a lot fewer than 500 users.

Why are you looking for an activate button? Just set the time-tracking to what you need.

Welcome to the Atlassian Community! No, there's no way to do this, it's always done as an "or"

Have you given your users the permission to manage sprints?

No, you need to use issueFunction to do this, there is no native alternative.

Welcome to the Atlassian Community! If you can't access your old email address, then you are stuck. You need to be able to receive emails on it in order to reset the password on your Atlassian account. You will have to create a new Atlassian account, and get another admin to give it permission to use your Trello system. If…

Welcome to the Atlassian Community! You can set up automations that can make calls into Monday for almost any action you take in Jira. Start at https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/ Or you could install one of the scripting or linking apps to simplify it further…

Welcome to the Atlassian Community! We can't help you with an error you have not told us anything about. You will need to explain more.

It is needed to let the apps work. You should not remove it from the project permissions if you want the apps to work.