Nic Brough -Adaptavist- Expert

It feels like there's now a hundred and eleventy twelve different ways to use an Oculus Quest to work in virtual environments. (Caveat - I have the original Quest, the 2 and the horribly expensive third one are not something I'm going to look at until they're cheaper or this one wears out) My work is mostly typing or…

Have you dragged a "green" status into the new last column?

Ah, I see, it's about reporting. My instinct is to type a lecture on what Velocity is for, but I think it would be very boring, and certainly not help you. The end point of it is "why don't you just let your managers look directly at the reports?" Jira does not have a way to export Velocity reports (or any others). It…

Thanks for the bold highlights, it makes it a lot easier to see where you think the problem is without shortening the rest of the data that we might want to ask you later! The last one jumps out to me immediately. It might be the cause of the other two (I would bet that it is, but I can not be certain). What it tells us is…

The ranking is used in the backlog to do the click and drag to rearrange the order of the issues in your backlog. You can not edit it directly, because Jira can't risk a human entering a duplicate value. It's generally not even displayed to us because it is not a human-friendly format. Nevertheless, ranking is the best way…

Welcome to the Atlassian Community! We cannot tell you who your admins are, we have less knowledge of your system than you do. Your admins may have enabled the "contact the admin" form - there's a link to it in the "you do not have authorisation" and "page not there" pages you get when there is an access error. If they…

TLDR: Yes Every object in Jira has a unique id. It is well buried, but there is one. So, no, whilst you can share request types, you can not share issues across projects. An issue can only be in a single container (project) at a time.

Yes, but only TMP JWM projects, I didn't test a software TMP project directly, but the last time I looked, they work the same.

The short answer is "yes". Your data sizes are not a problem, your server looks like it is more than capable, so I am driven towards the memory allocations. For smaller and older Confluences, -Xmx1024m is not a bad setting, but as you have increased the server memory so much, you should take advantage of it. Today, I would…

Yes, they are annoyingly difficult to configure. Create a new column to the far right of the board and drag an end-status (any green one) into it. A tick will appear in the header.

I think it is a great idea, I can see lots of uses for it. But only if defaults to "off". It should have been opt-in, not opt-out. And the admin UI is wrong too, as it does not make it clear.

Every time I run into this one, the phrase "spectacularly obscure" springs to mind. I'm really glad we got there in the end, but I apologise that it took so long - I should have spotted it when you said "doesn't fire"

I work for an Atlassian partner that has quite a few products and has for a long long time. Finding people to do UX tests is a "pain in the neck". We lean on existing clients a bit (and are trying to do it more because their experiences are much more useful than our guesswork), and market research of course. And looking at…

"There is insufficient memory" is the "smoking gun". The process simply ran out of working space in the server's memory. There is a huge amount of underlying investigations you need to do here, but a good starting point is to perform a very simple test and do a little monitoring. You say your server is dying once or twice…

Do you mean page numbering, or page content numbering (like applying the 1.1.1 format in a table of content, based on the various headings appearing in the page)? @Bastian Stehmann has answered for page content already, but I would be a bad Adaptavist, being told off by our product manager, if I didn't mention that our…

Welcome to the Atlassian Community! It would be useful to know what version of Confluence you started with. But the error message is pretty clear, the system has not got enough memory to do the work. Confluence's functionality and capabilities have grown over the years, and that means that more recent versions need more…

Welcome to the Atlassian Community! There is no way to do this. Confluence is designed to be easy to use, and popping dialogues on publish gets in the way, it's a poor thing to do to an author. Could you explain what problem you are trying to solve with this idea?

There are a few things you can look at. * The easiest and quickest; All the files that are part of the installation, including the log4j.properties file will have a very similar date and time stamp. If the date/time are significantly different from other files in the directory, it has been amended (not a 100% guarantee -…

Hi, Do you mean you want to "freeze" the content of the panel? "Freeze" is one way people talk about what I think this is about, but "float" is another. Either way, I think you mean you want to put a panel on your page that stays in place when you scroll down. Like the main menu bar in Community does not vanish when you…

Welcome to the Atlassian Community! Are you logged in as the account she added to the workspace? Do you have other Atlassian accounts? I always make this mistake, usually trying to access Adaptavist boards with the Atlassian account that I use for Community, which isn't my Adaptavist account!

You can do this, but your system needs to be configured to allow it. Columns are a status, or a collection of status, that come from the workflow your issues are using. To be able to move a card from one column to another, you must have a transition from the current status to one in the column you want to drop it into. You…

Jira does not have "resolution schemes", the list of resolutions is global. But you can do this. It's a massive faff, but possible. Add the new resolution to the global list of resolutions, and then edit all your workflows. You'll need to add an "exclude resolution" workflow property to any status from which a transition…

No, the email route respects the settings of the project. There's a reason your admins made the fields mandatory. The usual thing to do here is to create a new issue type with a similar name (story-by-email for example), give it a field configuration that does not require the fields, and set the email handler to use that…

>however this solution could be left to the end-users That's the entire reason it has been done - Atlassian don't want to shift the responsibility for having to worry about click-jacking onto people who shouldn't have to worry about it.

What does the system event log say the problem is? And what about the Jira application and server logs?

Fantastic, thank you! (Well, not fantastic, because it doesn't show us the problem) One last step - was that last table generated by clicking "Newsletter - Epic" under the charts? What is the filter defined behind "Newsletter - Epic"? I doubt we will see anything wrong, but this is all stuff Atlassian are likely to ask if…

Welcome to the Atlassian Community! What data are you trying to migrate here? Email addresses are effectively accounts, not containers for cards, so I do not understand the goal here.

Welcome to the Atlassian Community! Most of the gadgets link their output to the search behind the result. Depending on the gadget, you should be able to click on "21" to search for those issues. Dashboards can not drill down, their data is potentially extracted from many places and hitting drill down would break other…

You say "4 different projects, 3 products and 1 board for the team." which suggests that you conflate projects with boards. A project is an issue container that defines how the issues within it work. Most projects are aligned with a product, a related set of products, a team, or a specific task (e.g support, or booking…

Um, no. TMPs have resolution, it's just done by setting the "done" flag on columns on the boards, rather than setting the field directly. If you don't have the resolution tick on at least one column in your board, create a new column to the far right of the board and drag an end-status into it. A tick will appear in the…