Nic Brough -Adaptavist- Expert

I recommend that you stop using SQL to do this sort of reporting. SQL can't report on what is not there, which is what you have here. The Jira database really isn't designed for reporting and SQL is the worst possible way to read it. As @Marco Brundel points out, JQL can answer the question, and it is a lot easier to use…

Yes, Scrum does not have anything to say about sub-tasks. That's why they are not sprint items - they're a part of a story, not sprint items in their own right. Scrum works fine for large companies (certainly better than waterfall) with large stories - remember a part of Scrum is backlog refinement which that includes…

Welcome to the Atlassian Community! It depends on how your admins have defined the team field. Is it an Atlassian team? Or just a custom field with people named in it? Or a custom field with groups or teams in it?

What do you mean by "shadow of an issue"? And what do you want to "walk through"?

Welcome to the Atlassian Community! The summary of an issue should really be a short highly descriptive summary of the issue. It should not contain data that you want to be reporting on like status, components, priorities or where it's come from (it's better to use non-text fields for reporting), because that data should…

Please do report this - although we don't have to support the free or starter user tiers, we do still want to hear about any problems, no matter the size. https://productsupport.adaptavist.com/servicedesk/customer/portal/59/user/login?destination=portal%2F59 is the place to contact Adaptavist - even if it's just a "it…

Welcome to the Atlassian Community! Could you give us a bit more detail on what you are trying to do with the form (and whatever you are using to do forms in Confluence) and what it is doing wrong?

Welcome to the Atlassian Community! Without the need for any apps, you can create custom fields that are check-boxes, radio-buttons, or multi-selects.

Welcome to the Atlassian Community! I'm afraid the licence scheme is quite simple - a user is a user, and you need to pay for them. It does not matter that your users are in active directory or coming from another identity provider - they're using your install, so you have to pay for them.

Welcome to the Atlassian Community! I'm glad to say that Jira does not support the anti-pattern of multiple assignees. It's a terrible thing to do, it guarantees that you will make a mess, and things will get missed or left undone. That said, there's nothing wrong with adding fields for "and if the single person…

Welcome to the Atlassian Community! On the technical side, you do not run Trello as a server on your machines, it is a service that Atlassian run, and you visit with a browser or client application. (Albeit not at the moment in Russia or Belarus, as Alisson has written about already)

I'm very aligned with @John Funk on this one - my favourite sandwich is "what I feel like today", but it's always going to involve cheese. (I don't eat meat, so my main protein option in sandwiches is cheese. But it goes in sandwiches because I like cheese, not because I need to balance my diet) When I make sandwiches,…

Welcome to the Atlassian Community! Atlassian can't help you with your relationship with another party, that relationship is up to you and them. If your partner is breaking the rules on being a partner, then yes, you should talk to Atlassian, but if they're not, then the obvious answer is to engage with another parter, or…

Thanks for taking the time to go over all of this. But there's a problem - when you say you are "opening an issue", you seem to be clicking on something that has to refresh the screen because you are asking for info that is not currently displayed. Jira has no choice here - if you ask for a new view, it has to refresh.

Welcome to the Atlassian Community! I am not sure I have understood the question, but https://library.adaptavist.com/entity/basics-updating-customfields-cloud?tab=cloud shows you how to set a custom field value. For select lists and checkboxes, the value should be the name of the option you want to set (If, for example,…

Those are the quick filters, not the board filter. We need to know what the board filter is - have a look at the "general" section of the board config. We also need to know if you have all your status mapped into columns, that's in the "columns" page.

I'm with Radek on this - it's better to store data in the database. Scriptrunner does a bit of this though - it can store scripts on the file system. But we tend only to use that when we are doing version control on our scripts (they're kept in a git repo somewhere). We've got an open improvement for integrating git into…

Welcome to the Atlassian Community! What are you trying to report on? There are gadgets that work with many data points, but we can't identify any for you without knowing what you are trying to report on.

Atlassian doesn't give you a firm date - they roll out updates to Cloud in batches crossing many instances, usually one data-centre at a time. Your instance may be in a group hit first, but it could be last too, meaning you won't see it for days, or even a couple of weeks.

Welcome to the Atlassian Community! This means that your admins have created a field called "Privacy risk", and made it mandatory in the project, but, at a guess, not remembered to put it on the "issue create" screen. You need to fill in the field to create the story, but if it's not on screen, you can't do that. You need…

Yes, they will work fine on a single-node DC install - the criteria for DC are mainly focussed on things that matter when there are two or more nodes. A server install is pretty much identical to a single-node DC install. You should stop using the apps if you decide to add a second node to the DC.

Because buttons are added to the UI, not the data being displayed by the backlog. Totally different things.

This does not have anything to do with Atlassian. A 401 error from your service is a problem with the users credentials or with authentication on your platform.

Welcome to the Atlassian Community! The "base url" of an Atlassian system is the url that it is running on. Where you see quicksight say "https://xxx.atlassian.net", that's the base url for an Atlassian site called "xxx". For a Jira cloud system, the base url will be suffixed with Jira, so "https://xxx.atlassian.net/jira"…

Workflows are associated to projects via workflow schemes. Create (or copy) and amend one of those so that it uses your workflow, and then change the project to use the new scheme.

Yes, you can add a custom field (user picker) to do that.

Welcome to the Atlassian Community! See https://support.atlassian.com/atlassian-account/docs/manage-api-tokens-for-your-atlassian-account/

Welcome to the Atlassian Community! You probably need to talk to an Atlassian partner for help with this. Atlassian do not do sales calls in the way you are asking. Or you can ask us your questions here. We can probably answer most of them. ------ Добро пожаловать в сообщество Atlassian! Возможно, вам потребуется…

What is the board filter? Is it possible that your new issues are not being selected by the board? Also, how are the status mapped into columns?

Welcome to the Atlassian Community! In Confluence, you only have the background indexing option - go ahead with that, the worst thing it does is make your Confluence a lot slower while it runs. I recommed clicking it just before going to bed, or at weekends - any time your people are unlikely to be running huge complex…