Nic Brough -Adaptavist- Expert

Welcome to the Atlassian Community! Because they are shared configuration items. They might not be actually shared in your system (especially if you've been deleting projects), but they are not project objects. The simplest way to clean up is to make some tea, put something on the TV or radio for some background, and then…

No, that can't be changed. Why would you want to make it harder for your admins to install and configure a new app?

Welcome to the Atlassian Community! This is what it says it is - you've tried to create an request with invalid data, so it can't be created. You'll need to get the customer re-activated, or set another one on the request. I do not know what you mean by "sync" in the second part of your question, but I would guess that it…

Welcome to the Atlassian Community! This is a simple "service not responding" error. Either your Jira server cannot reach it over your network (check firewalls and routing) or the service is not running on the location and port you have given Jira (possibly both)

Welcome to the Atlassian Community! You have not explained what you are looking to do with Jira or Salesforce. Could you explain what your goals are?

Welcome to the Atlassian Community! Cloud is effectively "managed services", Atlassian don't have any other offering that you could call that. Server is end-of-life in 10 months, but you can still run the server version on your own "hardware" (like AWS or your own virtual machines), you just need to move to Data-Center if…

The only other way to have no space tools is to be a read-only user in the space. But that would mean that you wouldn't be able to move pages, as well as see no tools.

Ah, ok, that makes sense. You can't amend or do much with archived spaces, the point of archiving them is that they're no longer in use (but you don't want to lose the information in them). You can't edit archived pages, nor re-arrange them, nor much else. Only search and read. Why are you trying to update an archived…

Welcome to the Atlassian Community! Issues appear in the backlog when they are not "done". "Done" means "the last column on the board", so my guess is that your issues are not in a status that is mapped into the last column. It sounds like you are probably looking at different boards in your browser and with the app.

Welcome to the Atlassian Community! You will need to talk to your Bitbucket admins about this - it's only been deactivated from your Bitbucket (if it had been deactivated as an account in general, you would not be able to post here with it!)

Welcome to the Atlassian Community! It's talking about the apps and the applications, not just the core products. If you don't have Statuspage in the target system, and you don't want it, fine, no data for it will be migrated and you lose it. Similarly for JSM - if that's not present in your target system, you'll lose all…

Welcome to the Atlassian Community! No, we can't do this. Jira has a load of standard and simple workflows built into it, that it uses as a basis for a workflow for your new project when you create one. These are built to support the basic workflow for the type of project you are creating, but the whole point of them is to…

No, you can not use different workflows for the same issue type. The whole point of the issue type is that issues of the same type work the same way as each other. Workflow is part of that, so you can only have one workflow for an issue type.

Hmm, might be a change of plan - we're just discussing a trip to Ikea, which we don't like doing because it's far enough away that you feel like you want to get something else out of the trip. Like going back to TNMOC and Bletchley Park next door to it... This is of course, an attempt to get the pins on the map for them.…

Space tools are an integral part of the system, and are always available to logged-in users. Are you not seeing the space tools link on the left hand side at all?

The issue navigator is the closest you will get to a spreadsheet-like table.

You can log time in a free account, but only in company-managed projects.

Three in one day: I'm not sure it counts as a museum, but the replica of the Endeavour (captain Cook's ship) was the last one we visited. We also ambled through the Cook Memorial Museum before getting on the ship, and visited the ruined abbey above the beach that Dracula landed on. Planning to go…

Jira fires all the relevant events on a change now, so your listener is simply responding to multiple events. Change the list to just "update", ignore the create event.

They added "browse project" for the user they were using

Welcome to the Atlassian Community! Without access to the old email address, you are pretty much stuck here. Have a read through https://support.atlassian.com/atlassian-account/docs/troubleshoot-login-issues-with-your-atlassian-account/ to see what else you can do other than trying to reset the password via email.

Only just caught up with this last one, it was, as usual, excellent. Can we have more of these please?

Welcome to the Atlassian Community! Without the context of what you were doing and how you got shown this error code, I cannot be sure of this, but that error looks like it is a marker, not an error code. Atlassian's stuff often gives you an error marker like this because similar errors are going to be happening across…

Go to https://support.atlassian.com/contact and raise it there, if you can't find the support link in the app (I don't use the mobile apps much, so I don't actually know if there is a support link in them)

Hi @Donika Pacolli , No, there's nothing to create, but yes, you are right in that there's other stuff you will need to do to make it work. The security level is a system field, not a type of custom field, but it won't get used until you deliberately tell Jira to use it. Note that this only applies to Server, DC, and…

Possibly, but other people can add tags as well. It won't have been a moderator simplifying/merging tags - they only do it for spelling mistakes and consistency. Neither approval nor approver are candidates for those (see https://community.atlassian.com/t5/tag/approver/tg-p…

Welcome to the Atlassian Community! I think you are in the wrong place, this community is here to talk about Atlassian stuff. My guess is that you clicked on "help with our support system" rather than "help with our products" somewhere.

Welcome to the Atlassian Community! To administrate an Atlassian system, you have to be a user of it - your permission to administrate a system is granted to active accounts. You have to log into it to get to the administration settings.

So it's an external ID. That's fine, but why would you be trying to enforce uniqueness in Jira? As it's an external system, you're relying on your users to put the right data in, they are the ones who should know that a study is not already included in another place.

Welcome to the Atlassian Community! Only if all the projects and issue types are using the same "create" screen. Have a look at each project's "issue type screen scheme" to see what create screens are in use.