Nic Brough -Adaptavist- Expert

There is no such thing as a "multiple assignee" in Jira - it deliberately has a single-value assignee field to avoid all the avoidable problems with multiple assignees. The gadget is therefore coded to look only at the single assignee field. I suspect one of your admins has decided to cause problems by adding a custom…

That's not a valid link, so you can't do it. When adding a web link, you specify a url (which is a "hyperlink") and text to be presented as though it is a link (if you want), but the black text around the link in your example is not part of the link, so you have to do it in the text surrounding the link.

No, it's by design, so it's not a bug.

Ah, right, you have a broken setup. Your base url is set to a url that the server running Jira cannot reach. You'll need to fix the routing and/or SSL on the server to enable it to talk to itself The SSL is definitely wrong, as you've got SSL set up somewhere (a proxy? maybe your WAF?) but the connector in Tomcat is not…

What do you mean by "generate"? Add a new one? Populate one? 

No, your custom sort overrides the ranking. You can't rank and simultaneously give the issues a different order with another field.

There is no "difference between the interface", that's what I'm saying - you're using Jira projects with different functions. If you have Software licences and Software installed, you can use Software project types, Boards and Next-Gen functions (assuming you're on Cloud). If you have Core licences, then you can use the…

No, the browser is irrelevant, it's apps and configurations on the Jira server. You should be able to use your browser tools to get a better idea of where the "float" is coming from (as in the code that the server is sending to your browser) I doubt a restart will help, but if it's not going to inconvenience your people,…

If you've uninstalled an app that you suspect may be the problem and still have the problem, then I doubt it was the app. I would want to use your browser's developer tools to look at the source of this page, searching specifically for "float" to see what it is wrapped in, as that might tell you where it is coming from.…

Looks like either a network error, or Confluence was unavailable while you were trying to submit the page. You'll need the help of your administrators to find out which it was.

mytecket-12 is not a valid link, so I'm not sure what you are looking for? At a guess, I think you mean you are looking for a link/target pair like you can do in html using the <a tag? Where you put in the actual link, and a description, and the browser only renders the description but underlined so a click takes you to a…

All of them. When you clone, it copies all the fields, as the target is the same type as the source, so it won't lose anything.

You don't. Active Object tables are there to be defined by your apps for use by your apps, so you can code for access to them in your app. But the internal tables, such as cwd_user should be accessed via the internal Confluence API. There's no AO duplication of them, you shouldn't need anything like that.

The initial admin user is created as you run through the setup on the first node. You are asked for a username and password to get started with it.

There's a camera icon at the end of the editor icon bar in the reply box here.

>never seen a passive failover work because once the first node is fixed it causes cluster panic The trick there is that you should not be clustering the nodes. They are not a cluster, they are an active/passive failover. Don't cluster them, you won't get a cluster panic.

@Anurag Khanna- the Cloud UX was designed to replace the older server interface by a dedicated UX team. (Personally, I think they failed, but that does make the term "UX professional" exactly the opposite of what I would now be looking for) @Akhil Krishnan- I would guess that you do not have "comment" permission on one or…

The link doesn't seem to work. Could you post the error(s) here instead?

"Work on the back end" is a scary phrase to me though, it sounds like you might be thinking of touching the database outside Jira (with SQL). Do not do this. Jira uses the database as a data store, and most of the logic that keeps the data coherent is in the application, not the database. This makes it very hard to get any…

It sounds like an admin has added a script or app that is not working and is adding something to the html of the page that cannot be rendered correctly. Without seeing it, I am not sure we can point your admins at what to look at next, but they should be able to find it. Also, are you on a supported browser?

Moving issues between projects is generally not a good process to do - it's intended for tidying, archiving and when people put things in the wrong place by mistake. So it can be a lot of work, and you lose information in front of the users (it's still there, but not directly, only in the history) Annoyingly, the "was"…

You should do, from memory, it's only starter and non-commercial licencees who don't get them, but I can't actually find a doc that gives me that 25 any more!

You can write stuff with scheduled scripts or other programs that work from the outside, over the REST API (which is agnostic of what language you're using) but it is far faster and easier to use something that is built for this sort of thing. I would strongly recommend you take a look at the marketplace and look for the…

You have no choice but to get an answer about shortening the JQL - that is your only option (unless you want to rewrite every part of the Jira and Confluence code that works with JQL) As you have scriptrunner, you might find it possible to write functions that will help you shorten it, but I could not tell you where to…

We can't help you with a random snippet of error. What are you doing, where is it, when does it happen, what is the rest of the error? Some context is essential.

"Cannot access from browser" could mean anything - a firewall block, service not running, browser broken, service not connecting to a database, etc. Almost anything could be wrong. Why are you trying to restore from a backup? Have you established that your Jira truly needs to be restored? What is CL? You'll need to also…

It's because you "updated in db" - never use SQL to touch an Atlassian database unless you are specifically told to by support to fix a bug (and always have it off line) You might be able to rescue this is you shut down Confluence completely, put back the data that was in the table before and restart it, and I'd then…

Go to admin -> configure time tracking, and change the display from "pretty" to "hours". This is a global change, affecting all estimates, and warn your users first, as they may be confused by it

I don't think the portal accepts parameters like that.

You can delete them from Admin -> Issues -> Issue types. Or just remove them from a project in the project settings. However, if you remove an issue type, you will need to migrate existing issues using it over to another type. (Jira will walk you through the migration though)