Nic Brough -Adaptavist- Expert

This means your board is configured to not show the new issue. Have a look at * The board filter and sub-filter (Does a new issue match it?) * The quick filters (If you have filters applied, it may be one of them hiding it) * The column mapping (Is the status for a newly created issue in one of the columns on the board?)

You're right, layouts do not do * One column * Repositioning by dragging above or below each other And sections have gone, so I'm afraid, we have lost the (incredibly useful in my opinion) functions that sections provided. We can't do the most important things sections provided in the new editor. You're not being thick,…

They are very very different architectures. * An app for Jira Server is (probably) written in java and some supporting languages (velocity, javascript, etc), and has to be installed into the Jira system. * An app for Cloud is a package of instructions on providing hooks to the main app and UI and then a pointer to the…

I think you might be misunderstanding. "ΣTime Spent" is a display field that consists of the sum of the time spent on the current issue and all the time spent on any of its sub-tasks. (And "Time spent" is just the time spent on the current issue) That's why I mentioned sub-tasks - the field is all about the sub-tasks.…

What do you mean by "notification tab"?

I am not sure I understand the question, but maybe a short description of the architecture might help. * Jira Core does the basics of Jira - people, workflow, fields, screens, and so-on, all the stuff for issue tracking. * Jira Software is an application that adds more functionality on top of Core. Software projects gain…

There's no way to change this. "None" is correct here because the issues on that line do not have a sprint. ("Backlog" might not be correct too, depending on your filter - items that have gone into a sprint, but then moved back to the backlog will have a sprint value, and hence won't appear in that "none" line, so it's not…

Can you explain what this has to do with an Atlassian application?

If you go to a create/edit screen that is missing the field, look to the top right for "configure fields", you may see it listed in there as deselected from view. If that's not the case, use "where's my field" instead, to find how it has been de-scoped.

I think this the same answer as I gave on your other question: https://community.atlassian.com/t5/Confluence-questions/How-to-Use-API-in-Confluence/qaq-p/1265632

You'll want to use https://developer.atlassian.com/cloud/confluence/rest/ for the API you'll be using, but https://developer.atlassian.com/cloud/confluence/ is probably a better starting point as it's got pointers to getting started with developing for Confluence Cloud

A reverse proxy is my personally preferred route, probably because it's what I'm most familiar with (it's also good to offload the SSL on to the proxy, is easier to integrate into larger web sites, and it's very similar to load balancers when you scale up to data-centre, and most of our clients are doing it, so it's good…

No, there's no way to do that.

Yes, I'm aware of that, but I was looking at the first part of the error message. Error parsing XML , not html. It is well formed html, but it's being processed as though it is XML. Either the program needs to be set to understand that it is html, or it needs to be well-formed xml Sorry. When I answered the question, I was…

The marketplace says it is valid and I was able to download and install it in the 8.3 system I've got here. Kanban boards are provided by Jira Software though, they don't need the Artezio app. The app one adds more types of boards, so I suspect what you're seeing now is just the Jira Software Kanban board.

Sorry. "Level" is one of the phrases used in the Jira code to describe the "Security level" field. Issue security works by setting a field called "Security Level", sometimes seen as just "Level", on a parent issue (it will not appear on sub-tasks). It's a single select list, and each option on that list can have a…

A connection refused error means your service probably isn't even listening on that port. I've pointed to SSL as the most likely culprit, but it could be other things. What, exactly, does your base url look like? i.e. to get to your Jira, what's the simplest url? For example http://myserver.org:8080/jira . Feel free to…

If you get your injected javascript wrong, you can render your system unusable, needing support to undo the damage. Rather than set it up to ask for unnecessary work and downtime, it's better to simply disable the ability for someone to do that damage. There is no way that I can find of doing dependent select/text fields…

Could you explain what a "toxic" page is, and what errors you get when you try to move one?

Yes, all numeric fields are considered.

Cloud has the Toolkit pre-installed. Try adding a custom field of type "message (for X)" (But you might need to ask Atlassian to enable it)

Yes, that's nothing to do with "templates", it's workflow functions. You should set your workflow to allow the customers the transitions that you want them to.

Yes.

It is what it says it is. You have created a request type mapped to issue-type X, then removed X from the project's "issue type scheme". Add X back to the scheme, change the request type mapping, then remove X again.

Probably not. It's hard to match "having issues" to any problem reports, as you've not told us what the issues are. The Cloud instances I use all seem fine with Chrome at the moment too, so there's no way I can even start to replicate what you might be seeing.

Start at https://developer.atlassian.com/cloud/jira/service-desk/rest/

Ok, then you have a problem. Atlassian accounts do not belong to organisations, they belong to individuals. You add an individual's account to your Cloud system to let them in, and deactivate them when they leave, but the account remains theirs. It may be granting them access to other things that you know nothing about,…

I'm afraid not. In Scrum, your estimates are aimed at informing delivery of what you commit to do for your Product Owner. This means the story-level stuff that they have in front of them. You don't commit to sub-tasks - they're simply parts of an estimated story. What matters is whether the parent story is complete or not.…

There are a lot of possibilities here, however you do it, and there's probably an entire book that could be written. To avoid that, could you give us an idea of your broader goal? Https, yes, good, you should be doing that for any system that people might write to. Http is, nowadays, only for static read-only sites where…

What user directory are you using for the Cloud system? There are three possibilities: * Atlassian Access * Google Accounts * Atlassian Account (if it helps to identify this one, you use an Atlassian account to get into the Community here as well as Cloud) We need to know because they are three very very different systems,…