Nic Brough -Adaptavist- Expert

I'm not sure this is a "bug", as it is really is behaving as intended - when you "move" an issue from one type to another, you only adjust the data that must change because it is incompatible. I think this one might be more of an "oversight" or "design flaw" than a bug - Jira didn't used to have "Epics" - you could create…

A cascading select can do that (I think I just suggested one on another of your questions!)

There is a limit technically, but it's so large, you'll never get anywhere close to it. If you try, then page rendering will get slower and slower until the create/edit screens become useless to the end-user, but to get a measurable slow-down, you are looking at thousands, if not tens of thousands, of entries in the…

Er, you don't. I need to sign in to post and to see some protected areas, but I don't need to sign in to see most of the questions, discussions or articles. I've just been able to read your posting without logging in at all. I've logged in now to make this comment.

No, time spent is the accumulation of all the work logs. Your people should use "log work" from the tools menu to record them if you want to do actual time spent recording. The elapsed time (which is very different from time actually spent on an issue) is reported by the SLA, not time spent.

The only SaaS version of their main products is Cloud. Your system is now usually physically hosted in the data centre nearest to you. For most of Europe, that was in the Republic of Ireland, but I think they have opened on in Frankfurt as well (I know a second centre was going to happen in Europe, but I'm not 100% sure it…

No, the side navigation is there to expose pages. If you restrict a page though, it will not appear in the tree for people who can't see it.

Have a look at https://library.adaptavist.com/search?page=1&term=create - there are several "create sub task" scripts there.

Is your "done" status in the last column on the board?

Do your issues have work log entries?

You can install Jira Server on Azure, AWS and any other system that can run a supported Java version. Jira Cloud (The SAAS version) - doesn't matter, you take it as a service, and have nothing to say over what it is running on.

There is no such thing as a "sub space". You can combine spaces by using the include macro that Zak mentions

How would you stop "I thought the other assignee was doing it" becoming a problem?

This happens when your server cannot reach itself over your network - your statement "the server can't curl the base url" is caused by the same thing. You will need to configure the network and/or server so that it can see itself. This is not something Atlassian related, it is purely down to your networking. You'll need to…

There's no image attached, but I can say it will look different if you are on Cloud, and even more different if you are using a Next-gen project rather than Classic.

It sounds like you have separate Jira Software and Jira Service Desk installations. If you create application links between the two, you can use "remote" links between issues, but if you want the full functionality of real issue links, you should be running Software and JSD on the same Jira platform.

It sounds like your consultant may have made a mess of it. Jira Service Desk is an application that runs on top of a Jira Core (as is Jira Software). The software is intended to be run as a single service, not separate installations, but it sounds like they have been installed separately (so you actually have Jira +…

Not sure why you're laughing, that is the only way to change the name of a transition.

Those two are translations. Properties can, in some places, change the list of resolutions offered (shortening the list), but they do not set them.

You can just try visting a Jira page. If a locking index run is in progress, it will say you can't log in.

Most of them

Ahh, the Babel fish, a great invention for what it is for, and proves every religion is wrong as a by-product.

Obviously, I'm with TM4J, because I work for Adaptavist. With my inherent bias out in the open, I'd like to move past it. In the past, I've used all of the old favourites for test plans in Jira (Zephyr, X-Ray, etc) a lot more than I've used TM4J, and I've come to dislike that they use Jira issues to represent tests -…

We can't help you without knowing what the "error" is. Please tell us what it said to you.

Correct, you can't do schemes in next-gen projects.

Most system fields can be contextualised, but on Cloud, priority is not one of them. It is a global list of priorities.

I doubt this is on any roadmap, as there's a perfectly functional way to use Oracle as the back-end database already, and most Atlassian's users are not using Oracle at all. It wouldn't expand the customer base or provide any significant benefits over what server supports already, and can't be used for DC, so there's not a…

Opening a file in a particular piece of software is a function of the operating system, not the server. Your people will need to associate Word with the right file types to edit downloaded copies of attachments.

Yes, admins need to do it. Jira 3 came out around 15 years ago, shortly after I got into Atlassian work. Portfolio 3 is nowhere near that old, but has been around for months. But, Portfolio for Cloud and Portfolio for Server have diverged, as Cloud has diverged from Server. 

This probably needs to go to ScriptRunner support, raise it with us at https://productsupport.adaptavist.com/servicedesk/customer/portal/2