Nic Brough -Adaptavist- Expert

A screenshot (of the field title and where it shows up on an issue, not the contet), might tell us more about what it is. But I'd not worry about that until I'd done the investigations you mention - I'm pretty sure you'll find the answer there.

>Cannot connect to h2db is what I'd worry about - my guess is that the underlying h2 database is unreachable, which happens when you're trying to reconfigure Confluence to use another database, or when the h2 database fails. If it has failed, it's likely to be corrupt and probably un-repairable. I would look for the…

Keyword is not a standard field, I would guess it is a custom field one of your admins has added for some reason. I'd want to ask the project owners what it is for and why it's different to labels.

Or you could just tell us what errors you are getting. And we're not support. Even if we were, we'd be asking you to tell us what the errors are.

I think you have misunderstood the community. The overwhelming majority of the community are people who work with Atlassian software. But we're not Atlassians. There are, of course, Atlassians here, but I don't know if any of the Jira developers (or, more importantly, Product Owners) are particularly active. The the…

What does the log say the problem is?

Yes it is supported. But it's not a huge development team with time to look at everything immediately.

What does the application log say the underlying error is? <confluence home directory>/log/atlassian-confluence.log is the file to look in

Have you tried * Logging in * Clicking on things * Filling in fields ?

Currently, the prices for 500 users are Jira Software Server: $40,000 Jira Software DC: $20,400 Confluence Server: $30,000 Confluence DS: $15,000 These are the annual costs. Note that for Server, it's a one-off, your systems will continue to work after the licence expires. Maintainance of support for them costs half the…

Not the id, the first line of the error message is almost certainly the problem - you already have a page with that title in that space.

Labels = doc-impact and labels != uad-jira should do the trick

Could you define the "user problem" here? From a logical point of view, the problem actually seems to be that people do not understand prioritisation and ranking. So I'm curious to understand how the problem might not be that.

Jira has a handful of "system" fields it gives you by default, and I'd say the names of those are self-explanatory - assignee, reporter, summary, priority, etc. Other fields are added by administrators and could be anything. You'll need to ask your administrators or project owners to explain what the custom fields are for.

> If you volunteer to write code and expect to get paid, charge at the very beginning You’ve made a massive and mostly incorrect assumption there. I don’t think any of the previously free apps were anticipating having to charge. They became popular as free options because they were good, and they went paid because the…

Your code is altering a collection while the collection is being iterated over. * Do not do this * See the link I gave to see why it's wrong and how to do it the right way

The id in the database is encoded. You might have better luck with it being echoed out into the logs. 'cd /stuff/jira-data/log' followed by 'grep "Server ID" *' on a couple of my Jira servers gives output like atlassian-jira.log.9: Server ID : BZNY-ABCD-DEFG-1234

I've not really got any docs on the hierarchy model. But what I wrote before is just about everything that would go into a doc on that subject. If you want to have a different hierarchy in Jira, Structure is the best option in my experience. (Portfolio also, but only if your changes are about themes and initatives above…

Boards don't have functions like that. The closest you can get is to create manual JQL based quick filters (so qf1 is "assignee = Alice", qf2 is "assignee = Bob", gf3 is "assignee = Chuck", and so-on)

Edit the workflow, finding the transition from Review to Complete. Click on that, and add a "condition" to it. You probably want something like "only allow people in the group 'security' to do this"

* Most vendors do contact people in my experience, often months before we need to worry. * The marketplace is the place to do that, as it handles the licences, not asking thousands of vendors to each have to do something. But the marketplace doesn't send reminders (becase when it was tried a few years ago, 99% of the…

There's no recording of filters being run (and if there were, you'll have a problem as to identifying why they've been run)

Jira Software is an application that runs on top of Jira Core. It uses the same look-and-feel because all its work is done through Jira Core. You don't need to do anything to "make it look and behave like Jira Software", it will appear automatically when you start using a Software project, or Boards or Epics.

Again, you need to describe the problem if you want any help with it.

Ok, that's not a great idea, as you end up with loads of reminder comments that are pretty much just noise in the long run, and are totally unfocussed (everyone has to suffer them, not just the people it matters to). But, yes, you can do it. You'll need to use one of the scripting apps (unless you're willing to write your…

Hmm. There's a lot of things in there you have not thought through. * If a vendor releases a free plugin, they must keep it free for life.* Why? If you insist on it, then you're effectively telling people who volunteer to write plugins to be your slave. If you imposed that rule, no-one would ever write anything for free,…

There's a good suggestion at https://community.atlassian.com/t5/Confluence-questions/how-can-i-add-an-extra-field-in-user-profile/qaq-p/1379154

That's not a server ID - they're usually a 3-5 blocks of 4-6 characters. 

Run a search for issues that match the criteria (for example, been in status for more than x amount of time). Save it as a filter. Then use "subscribe to filter" - this will email whomever you choose with a list of issues matching your selection regularly, without spamming the comments

Sorry, but I can't see a new feature in this. Could you expand the explanation of what you would like to see it do?