Nic Brough -Adaptavist- Expert

What "option" are you talking about here? There's a lot of stuff in the screenshot and you have not told us what specific part you are looking at (notably - there are no "drop-down" things on that screen at all)

Technically, there's something wrong and you'll need to look at the logs on both ends to see what it is. However, do not do this. Allowing anonymous users to write to your Jira is going to fail you soon. You will be attacked with virus-ridden uploads and spam quite soon. 

It's not empty. Or you're not looking at the right thing.

Could you explain what you mean by "jira issues module"?

For updating the status of an issue, look at workflow triggers. For more general stuff (but also including status change), your external system will need to poke Jira over its REST API

This is a generic script that will work in the console - https://library.adaptavist.com/entity/update-the-priority-of-an-issue-in-jira It won't be hard to change it to a post-function (you can just use "issue" directly in a post-function, no need to work it out from a key) or listener

A backlog is a list of things that need doing, so yes.

Your system is using an external user directory to handle (some or all of) its users and groups. This directory is set up so that Jira can not delete groups from it.

Jira doesn't report on any of that directly, you'll need to find apps that can extract the data you need and report on it. Without that, specifically: * Projects created: Logged in the audit log, but the usual way is to simply look at the list of projects. * Dashboards: Not even logged, but it's not something you should…

All the columns in the navigator are fields (or things Jira exposes as though they are a field). "The person who last commented" is not a field that Jira has off-the-shelf, so you'll need something that can do that. I'd use a scripted field to extract and show it.

That doesn't answer the question. What are the permissions on the directories here? Although there is a second problem you have exposed - you're using an unsupported database, one that can (and usually does) fail catastrophically on zero notice, and gives you all sorts of strange errors when it goes wrong. I would go find…

Connection reset simply means that the server cut off your connection. It is usually thrown by a network failure, but could be any of a load of other things. You'll need to look at the logs from both ends of the connection to work out what the problem is.

I think you need to explain the problem a bit more. Questions for Confluence is fully available at https://marketplace.atlassian.com/apps/1211644/questions-for-confluence?hosting=cloud&tab=overview so I'm stuck on what you mean by "not there"

On the home directory bit, could you show us the permissions and settings on the top-level home directory, and the 1st level of content, and let us know which account is expected to be running Jira? The rest of your question is a bit fuzzy. Not what you are reporting, that's very clear, but in my head, because I'm really…

I've seen three broad approaches to this: * Write a load of local data into a format that you can import into Jira later (Bascially, a spreadsheet, then save as csv and manually import it) * Write a script that parses whatever you're saving your offline data in and pokes it into Jira over REST when you are next connected…

When downloading from the internet, the download location is (rightly) determined by the application you have asked to fetch the data. The server offering up files has no say in what you do with them on your machine.

https://confluence.atlassian.com/cloud/compare-atlassian-cloud-vs-server-744721664.html is a good comparison. It does lean towards Atlassian's drive on getting everyone on to Cloud, which I could argue with. But have a read of that and feel free to ask us questions (and for opinions if you want them, as I've already…

You can install any Server or DC app on a server without direct internet access with a little bit more faffing around. The direct access to Marketplace just means the server can automate a lot more. In the old days, we all had to do it this way: * Fire up a browser on a machine that can hit marketplace.atlassian.com * Find…

You can't (yet) do it yourself, but you can raise a support request and Atlassian will change it. They won't do it often, so choose your "mycompany" carefully - I heard they'll do it once a year at most.

I'd start at https://www.atlassian.com/software/jira/guides/getting-started/basics (Well, actually, I'd just get stuck in and play with it, but that's because I like tinkering with tech)

Cloud only allows the backup to be run every 48 hours.

You won't be able to do this the way you're thinking. A status is a label for a step in a workflow, they're not entities in their own right. How would your status know what the {0} is supposed to be in different workflows? And if a workflow has more than one of these status, then how would the unique display work at the…

Yes, the project name is a simple output in some places, it won't affect the issues.

Which "confluence app" file? The installers are not supposed to open automatically, you need to run them and answer some questions to get Confluence installed on your server. For a Mac, there is no installer though - you need to uncompress the file and configure the system manually (although it can be as simple as editing…

You will need to give us the context of this question. You've told us nothing.

You should use the REST API to get the data from Jira. For comparison and ease of use, let me just say that to fetch the data for a single simple issue with SQL needs a query with at least 18 joins, some 2-3 layers deep. You have to understand exactly how the data hangs together and issue different SQL for different types…

Boards are not containers of issues, they are a view. of a selection of issues. The status of an issue is an attribute of the issues, not the board it might be visible on. If you change the status of an issue, all boards that it is on will show it in the column the status is mapped to. There is no such think as "update a…

That usually means the dbconfig.xml file is incorrect or damaged. But I'd also want to check the catalina.out to see if there is more in there.

No. An administrator needs to be able to administrate.

Issue created date is logged in the field "created" which will appear as an option when you're using gadgets that use date fields as a parameter.