Nic Brough -Adaptavist- Expert

Ok, so an added library that I'm not familiar with. My guess is that it would be asking Jira over the REST interface, as that's the recommended way to talk to it. I'm afraid you'll need to debug the library to see what it is doing. My best guess is that there's either a bug in it dropping the issues, or that your…

Ok, so which report is looking wrong?

Yes. If you enable the global flag "allow anonymous access", you will then be able to grant the group "Anonymous users" access in each separate space's permission settings. People hitting pages in a space which allows anonymous read will not need to log in to see them, and hence won't occupy a seat. But be aware this means…

You've changed the config in a way that makes Jira think you have an empty database and hence it needs to set it up to get you started.

Yes, your code will need to ask Jira for the data for the fields, do the calculations you need and then send back a number.

Go to Admin -> Custom fields and locate the "change type" field. You'll be able to configure the list of options in there.

I am sorry, I really cannot work out what you are asking any more. I've explained how to make boards select what you want and how to make them look like you are "moving a card from one to the other". I'm not sure what the question is now. On the status, yes, that's what the filters do. Return a list of issues that match…

Ok, so those are custom fields that your people are filling in. If they're inaccurate, you'll need to talk to the people putting them in. If you want to correct them, click "edit" on the issue and amend them.

But you were asking how to "move" issues, which implies you want to stop it appearing on one board and make it appear on another. Yes, you can use status in your board queries.

The Atlassian SDK doesn't work like that. What libraries are you using to provide the querytable function, where is the code running (inside Jira or an external application) and what method does the application use to talk to Jira, if it is an external application? REST or something else?

The one in Confluence is the current one. This is one of the reasons you should avoid documents, and use wikis instead. Documents are usually obsolete, often as soon as they are published. There's a dead giveaway in the pdf as well - it mentions a product Atlassian killed off and sold a couple of years ago...

Could you explain the symptoms of "freeze"?

What data a report shows is up to the report. What report is it and what do you mean by "request participant is not showing in the column"? By the way, your query can drop the issue type clause - the query you have there comes out as "all issue types"

Jira emails are triggered by actions made on issues. There's no "messenger" function outside the issue changes.

You must upgrade 6.3 to 7.0, then something between 7.7 and 7.13, then you can go to any version of 8. In fact the recommended route is to take 6.3 up to 6.4 before 7.0 but I've never had a problem upgrading 6.3 to 7.0 Do not skip the upgrade from 6.x to 7.0. Do not go to 7.1 or above from 6.x, it breaks some of your data,…

Of course you can, but that does mean issues will appear on both boards (assuming similar config for them as well as the filter)

A board is supposed to be a shared common view of a set of issues. So, no, there is no way to do this as you've suggested, because it's not what boards are for. But you can do what you are looking for by considering view by audience. Have two boards, with different configuration, but the same selection of issues, one for…

{ "fields": { "timetracking": { "originalEstimate": "4.5"} } } Works for me.

No. Not because the code doesn't support it, but because the concept is nonsense. You're thinking of boards as containers for issues and that is wrong. Boards are a view of a selection of issues. For it to look like an issue "moves between boards", you don't move. You change the issue in a way that means it stops matching…

I'd use Scriptrunner (paid) but that's because I work for the vendor and have it available on almost all the systems I work with. There are alternatives, but I'm not actually too familiar with them, as I just use SR. The Jira Toolkit, Automation and Jira Suite Utilities may be worth a look, Jira Misc Workflow Extensions…

"Getting freezed" does not tell us what the problem is. What changes are you trying to make? What happens when you try? Are you not offered the edit option, or does it fail? Also, are you on Cloud or Server? You've said cloud, but named server in the question, please confirm?

You will need an app to provide a post-function that can update your custom field.

You will find it easier to simply install a new Jira, get it to the point where an admin can log in, then point it at your old database.

I tend to use Project Configurator, because I work for the vendor. There are other apps that do similar work - the other one I've used a lot is Botron's Configuration Manager

See https://community.atlassian.com/t5/Confluence-questions/confluence-user-memory-specification/qaq-p/1408200

You do know there are search engines on the internet? Ones that land on https://confluence.atlassian.com/doc/server-hardware-requirements-guide-30736403.html every time?

The problem is solved by not using incompatible licences together, and paying for a system that allows for developer licences for a separate system.

See https://community.atlassian.com/t5/Jira-Service-Desk-discussions/Chick-Start-Jira-Service-Desk/td-p/1406531

You'll need to fix your browser settings - Cloud doesn't have a spell checking function, it just asks the browser to handle it.

>We do not have any field configurations setup at all You absolutely do if you're seeing this message. It's the only way to make the link mandatory. You'll need to separate out the field configurations such that stories have one that still has it mandatory, and a second for sub-tasks that does not. Next-gen projects won't…