Nic Brough -Adaptavist- Expert

There is no bulk edit of field names. This is probably because you shouldn't need it - standard advice for Jira has always been "avoid fielditis", meaning "do not create too many custom fields". I'm afraid you will have to do this work by hand.

Both of your naming schemes are not only possible, but fully supported. Given that, the question becomes what tech you'd prefer to use to do it. For most people I've worked with, the best answer is "do it with a proxy". The standard config I can do from memory is an Apache proxy doing https://<domain>/<application> but…

Let's say you're running Jira on server1, and that has a url of http://server1:8080/jira Your are asking your proxy to expose that Jira as https://server2/jira What do you get when you point your browser at those two urls?

They can use email if you set up a channel for it, and it has a REST interface if they want another computer to use the portal for them (scripting or other programs that can post requests without making the person go to the Jira portal)

https://library.adaptavist.com/entity/set-form-field-values-from-issue-in-picker is quite close to what you want.

There's a lot of stuff about developing for Jira - start at https://developer.atlassian.com/server/jira/platform/

You should change your process so that you do not have "spillovers". If you're getting them regularly or lots of them, then your process is broken - you're estimates are too low or you are trying to bring too much into your sprints. If, as in the previous comment, you have things "moving from sprint to sprint", your…

Oneloop is not an Atlassian thing. You'll probably need to ask for help from the Oneloop community or authors.

Only agents can be assigned issues in Service Desk projects. The project is intended to be a connection between your customer and your organisation, and the agent is the person your organisation has chosen to talk to the customer. The issue in the JSD project represents the the process of communication with the customer,…

Log into the database server with a client tool, as a superuser, most will show you a list of all the databases it holds. Even the command line "mysql" will be fine - the command "show databases" will list them all. If you can't do that, or you confirm that you are missing the Jira database then you will need to restore…

Ok, that explains it.

The JWB means it is a bundle of workflows, not an app. You'll need to follow the instructions for installing it, not just try uploading a copy as an app.

You can run it as any user you want. It's easier to secure it if its a dedicated account though.

Yes, but what is the difference between an issue that moved to the new sprint and one that did not? I'm not asking about the behaviour, but the differences between issues.

A bit of background on this, as it shortens the essay down a lot. Jira Service Desk is an application which adds and modifies functions over the top of a standard (core) Jira project. So it can be helpful to thinking in layers. Jira is a layer that provides issues, fields and agents. JSD is a layer on top of that providing…

I agree with that - I've got shelves full of books that are woefully out of date. I just have a rather human "I don't want to waste this" feeling stopping me getting rid of them. They can be great when they're written, but instructional books have a curve of usefulness, especially for specific IT systems. Books on IT…

Look for the Jira books by Rachel Wright, Matt Doar and Ravi Sagar.

Looks like my guess at 8.2 was right!

Very odd, the 8.5.5 is working fine for me.

Your custom field type plugin has a bug - it's returning the field id instead of the content in the template used for export. See https://developer.atlassian.com/server/jira/platform/creating-a-custom-field-in-jira/ for where to correct it.

Where/how are you doing the % complete calculation?

A label is a free-form text that your people can add to issues to help categorise or group them. The hits I get from several search engines when given "Jira Label" all suggest really good docs on how to use Jira, mostly atlassians docs, so I'm not sure what you are doing to "get nothing useful" Your last point suggests…

Cloud only allows access over the UI and REST. This is a great relief to so many of use who have been telling people not to try SQL because you will get it wrong. Anyway, you will find that the REST API respects the permissions in the Jira you connect it to.

In most cases, this error is what it says it is - a "login failure". Almost all of those are down to credentials and permissions. You have the wrong username/password, or your valid username/password do not have the right permissions within the database.

Technically, Jira is well ahead of Azure DevOps, because it implements the basics of Kanban correctly, whereas Azure lets you pretend to be Agile while falling back on to waterfall patterns.

No more than it already does.

Jira can be very powerful as a tracker, from simple "one liner" to "complex forms" and with processes from "open and done" through to "this has to go through 250 stages with hundreds of people having a say". Up front, it looks a bit complicated, as it is trying to advertise flexibility, but I would recommend a healthy…

Yeah, but no-one bothered to tell the architects that one of the requirements was to make a Klein bottle that didn't look like one. Most of the question here is about being unable to find out why a query reports a list of issues. The problem here is that computers are fast, logical and dumb, and humans don't really…

This usually tells us that your downloaded copy of the file is corrupted. Could you try re-downloading it ?(looking for errors while it downloads, and checking that at least the size matches the published file)

If you want to be "agile" about this, then I would gather your team together, agree how you want to work, and then create a Jira project from the most appropiate template (Scrum or Kanban are by far the main candidates). The tracking and reporting will generally fall out of this naturally, but you'll want your team lead…