Nic Brough -Adaptavist- Expert

Jira starts trying to do the setup again when it cannot find the basic core data in the database. I suspect your database has failed, so it looks to be empty. The reason I suspect that is that you've said you have a database on the file system, which implies you are using the embedded h2 database which is not suitable for…

Er, it's never required a restart. You go to Admin -> Indexing, check the settings are right (I would not expect them to change), click re-index and forget it. No restart needed.

It depends on the version. For Long Term Support (previously Enterprise) releases, security patches will be released and you'll be able to get them, as you won't be upgrading. For other releases, security updates are rolled into later versions of the software. Once your licence expires, you will not be able to upgrade to…

What data are you trying to "fetch"? I ask because the UPM has nothing to do with data feeds, so I'm completely stuck on what you are trying to do that it asking you to look at it.

For both 1 and 2, create a custom field for "hours", making it a simple number field For approach 1: * Add hours to issues at the story level, but leave it off sub-tasks. * Add original estimate (time tracking field) to sub-tasks. (Optional on stories) * Set the Scrum estimate statistic to "hours" and estimate those. Use…

No, that's correct. I think you may be misunderstanding what the gadget is doing. * You have a list of all the issues (176) * You have chosen to show all issues, not just "unresolved" from that list. (So all 176) * You have chosen to group them by project. * Your Demo project has 72 issues in it, which is 41% of 176. Which…

Ah, ok, that does answer it - Next-gen projects workflows are effectively defined by your board and status, not building a workflow.

Could you read your logs from the point of clicking "next"? I suspect they may have something in them saying that they can't write to the database.

I couldn't find "classic" project settings when I looked, but I really have only spen 3 minutes with a free one.

There's quite a long essay on why this is probably a bad thing to do, but before I launch into it, I would like to know why you think you want to do this?

That is something one of your admins will have to have set up. You'll need to ask the other admins why they did it. Might be worth looking for activity for that user too, there may be a feed or automation of some sort (although if it is, I would immediately question why it has any admin rights)

Oh heck, an inexperienced administrator has added "unresolved" to the list of resolutions. (1) Your very first step here, which I recommend doing immediately, is to rename the second resolution on your list - unresolved - to something clear like this-is-broken. This will make your searches work correctly. Except for issues…

There are some places that do this, but Atlassian do not, and have no plans to. They are deliberately keeping the distributions and installs as simple and cross-platform as possible. As I remember discussing quite recently, I'm afraid "will not overwrite custom files during upgrade" is wrong. In most cases, a yum (or deb,…

I'm afraid we can't help you. We're a community of end-users of Atlassian stuff, including Atlassians. Whilst we know the software and the community related stuff, we know a lot less about your systems than you do. I would look for help from the system you are using, reach out to your colleagues or collaborators, the…

Not on free, it is a very cut-down Jira.

There's a technical sticking point on this - by definition, you cannot clone a rank. The rank is an indicator that says I am above this one and below that one, but it is a singleton - two issues cannot have the same rank. So, when you clone an issue, you need to have some rules about what happens to the ranking. My…

It's an obscure one! Glad to help!

You have not explicitly said which database you have in your trial version. A trial could use any database you choose, but a lot of us will use the "embedded" one which requires no set up (but is utterly unsuitable for long-term or production use) If you chose to use a SQL-Server for the trial, then you can just dump and…

Actually, Atlassian did. This is the fourth "Community" service Atlassian have set up for the Community. First they hosted some Jive Forums, then they moved to an OSQA based system. That was replaced with Confluence with the Questions-for-Confluence app added, but it struggled with some aspects of maintaining a rapidly…

Please see the answer you just commented on.

This is what it is already doing - when you limit by issue type, there's no point showing the projects that can't have any issues because they don't have the type.

This is not uncommon. In a perfect world, Atlassian applications do not need any manual indexing day-to-day. I've seen some that run without any manual index for several months, from one upgrade to the next. But things do go wrong. Jira is complex and there's a load of index-related stuff that the code does not handle too…

No, field displays are not dependent on status, they're dependent on whether they are on the view screen or not.

Only if you took a backup of the target system before you imported the other one over the top.

That should do it, yes

Ok, great. Next question is a bit of detail: How did "Alice assign it to Dispatcher"?

But that would be illegal in many places, as discussed before.

Neither should you be doing something yourself when someone else isn't doing their job.

You will need your project or system admins to add you to a role or group (or permission) that grants the permission "browse project"

In Velocity (I'm going to over simplify this a bit), each line starting with a # is a scripting command or comment if it's ##, and without the # the line is content that it will be "printed". You can see that the words prefixed with $ are variables. So, this chunk of Velocity you have here is a load of calculation of…