Nic Brough -Adaptavist- Expert

Ok, Authentication failed is often "wrong username/password", but it can be a lot of other things. You'll actually need to read the mail server logs to see why it is rejecting the login attempt.

The lock is happening just to prevent you accidentally starting another copy. Could you give us the rest of the error message? Focus on the part that tells us why it is not starting?

You'll need to explain what APS is to start with.

The time rolls up in the time-tracking fields in "classic" projects, but that function is not there for next-gen projects yet. Of course, you won't be using time tracking for the estimates in scrum projects, as it breaks them.

Sub-tasks are part of an issue, and hence part of the sprint that issue is in. Sprint is irrelevant to sub-tasks, look at what they are a part of.

No, you cannot make the summary field into a drop-down. It is plain text. If you remove the system default summary field, you won't be able to create any new issues, it's a mandatory field.

I suspect the problems are related, but I still need to know the behaviour in the first one. How did "Alice assign it to Dispatcher"?

I am stuck then, I can't see where the screen is coming from.

It could be anything really. The things to look at are the logical groupings and map based on those. The important groupings for projects are the people working on the project, and what is being worked on. Some projects should absolutely be team focussed, others totally on a product. Given a Jira that's been around for…

From memory, above, because they should have been completed in the last sprint, and made it into the last sprint because they were higher ranked than the current sprint items.

We can't help you with Ctrac - I don't think it's even an Atlassian system (and we're certainly not support for it). I suspect you've landed in the wrong place here.

Yes. That's pretty much what Jira is for. Could you explain where you are stuck in more detail? There's not much we can tell you beyond "yes" from that question.

Nothing. But other web applications have the same problem. You can do a yum install, but it's going to overwrite all the config files you need to change to get them running when it needs to. So why bother? You're going to have to do all the changes again anyway.

https://library.adaptavist.com/entity/update-priority-based-on-a-custom-field shows you how to read your custom field, and you can see how to set a system field like component from it as well (components expects an array of components though, not a single value)

The log you have given us is not of the actual login, just the connecting part. The rest of the log should give you an error that tells you why it is failing.

Are all the status mapped into the board columns? If not, then issues in unmapped status won't appear in the board.

There are no survey functions built in (beyond asking everyone to edit a page if they want something)

All watchers is used in permissions and notifications to mean "all watchers" - literally, everyone named as a watcher on the issue. Whether they get notifications on events is determined by the notification scheme.

It tells the Tomcat server who to run as. Don't mess with it unless you know what you are doing.

It depends on what you are using for your user directory. It will need to be done in there.

Yes, when you use the email channel it creates a request. I am sorry, I do not understand the rest of the question. "Without any issues" does not make sense, because a request cannot exist without a single underlying issue, which is always created too. The second sentence in your question does not make any sense at all, I…

We can't help you with that, this is a place to talk about Atlassian stuff, not Duo (But, from memory, when you set up Duo, it will have given you an emergency key for this case, and one format it can be done in is a QR code. You should have saved that somewhere safe, and the instructions told you that it must be somewhere…

Oh, and if you're worrying about DC nodes, you can't. Blindly using packages that don't fully understand the configuration will break instantly. DC enables upgrades to be done without affecting other nodes. Package managers don't understand how to handle clustered nodes, or merge config, so they fail instantly in most…

I think you are misunderstanding most of what I am saying here. My team currently spends 40% of its time overseeing or performing upgrades of systems (not just Atlassian ones). Rpm/Apt/Pacman/Zyp/Dmg/all-the-others - these are great for client and end-user systems. I'd love to have them work server-side, but they simply…

I would love to be able to do "apt/rpm/apk/whatever upgrade" and have my systems bump themselves up to the latest version without me having to think. But. It does not work (yet) You don't want to be in a situation of "overwrite and warn". No-one does. But the current is alternative is "accept current change and completely…

Yes, many times. It happens when we select a "new" project key that the current Jira system has used before. It's not a new key. The only route you have availble (without a lot of expensive work and change) is to find a new project key that you have not used before.

I am sorry, I speak no Spanish. I have used google translate. I think the important part of your question is "A user would have a fixed cover for each card". Could you explain what you mean by a "cover for a card"? (And could you stop SHOUTING? It is hard to read and some people find it rude) --- Lo siento, no hablo…

Yes, DC and Server behave the same way. (In the UI, you will find the only real difference between them is that DC has a couple of additional functions for end users, and a few more that only admins can use. The core functions are the same)

Oh grow up, the nature of the requirement demands it is done this way.

I'm afraid if an h2 database fails, it's usually terminal or catastrophic, and most or all of it has gone. You might be able to read and repair it, but it is unlikely. If you have been taking backups of the local jira-home directory, then you may be able to replace files in the database directory from that. The other…