Nic Brough -Adaptavist- Expert

I saw this discussion arrive and had a few "knee jerk" thoughts, but dumped them quickly, as they just didn't work. Narrowing it down to Statler and Waldorf works. If only I could remember which one is Matt and which is me. (I'm fatter, shorter and more arthritic than Matt if that helps) Right, now I have to go re-watch…

I am not an admin at my company. (TLDR: I wouldn't want to be, I have horror stories that are a little too close to what we're doing wrong) But I am an admin at a lot of others who are doing things better, and have been an admin at a load more. I would strongly encourage anyone who is, or has been, an Atlassian admin, to…

It's not all I care about, but I am 100% with you on that it is a <bad word>ing useful as a reportable value. And worse because when you've got a well-configured Jira, it's a shed-load more useful for reporting than having convoluted lists of individual status to work with. "is it to-do, in-progress or…

Yes, start at https://developer.atlassian.com/cloud/jira/platform/getting-started/

You do not seem to be understanding this. I will simplify it down as much as possible: * Mandatory means that the field must have a value at all times that an issue exists * Resolution is empty (null) for most of the lifecycle of an issue Therefore Resolution cannot be mandatory. It can be empty, and will be for most of…

Yes, that's what you need to do, that will allow Jira to offer a certificate to the server asking for one.

Ok, I understand now. You will want to use the createOption function in the OptionsManager class. Unfortunately, I don't know exactly how to do that for cascading selects, and I can't find a decent example. I think that you create "Parent" options (such as your "series name") as though the field is a single-select, then…

I don't know, you have not told us what user system you are using for user accounts. When you say you can't log in, can you give us a proper description? "Can't" tells me nothing - is it running ok and not recognising your username/password? A blank screen? An error message? A penguin asleep on your keyboard?

This means your Jira has not got the certificates needed to connect to your mail server. You'll need to talk to your mail server admins about getting a valid certificate to allow access.

If you mean the Xray app for Jira, then no, the licencing is moderately simple - the app licence number needs to match the number of users you have on your largest Jira application. (By largest Jira, I mean if you have 25 Jira Core users, 50 Software users and 5 Service Desk Agents, Xray would need to be licenced for 50 as…

You have a field called "Build: rpm" in the system and it has been set as mandatory in the current project (and possibly just issue type in that project) Jira is therefore demanding that you set it. But I'm guessing the field is not on the create screen, so you can't?

Status and Resolution are not related technically. The status shows you where an issue is in the process (workflow) and the Resolution is a field holding a short explanation of why an issue needs no further attention if one has been set. In the code, there's no relationship. The created vs resolved chart looks only at…

This happens when you don't have permission to create issues in that project. You'll need to talk to the project administrators, or possibly your Jira admins.

To "control the time spent", you'll need to talk to your humans and set up processes with them so you can tell them lengths of time they should be spending on tasks. However, I suspect that I am not really understanding the question, reading it literally as "control the time spent on tasks". I suspect you may be asking…

That's why I suggested "optional". 

It's not a matter of opinion, it's a fact. A mandatory field in Jira must have a value at all times. Resolution is empty/null for part of the lifecycle of an issue. Therefore it is not a mandatory field and does not behave as one.

Several limits, but they're technical and not ones you will need to worry about day to day. The counter itself is limited to the highest integer your database can record. From memory, the universe probably has something like 10^80 atoms in it, and an Oracle database number field can hold up to 10^120-ish. My use of silly…

In most cases, you should leave it alone. Setting it to 0 destroys the information around your estimates not being perfect (which is natural, humans won't get it right every time - but if you don't keep a measure of it, you have no way to improve), and messes up some reporting that some people find quite informative.…

Previous sprints were not mentioned in your original question, so I'm a bit confused. But thanks to @Jack Brickey for answering that!

So you do not want "to add multiple child values to the same parent", you want to automate the addition of new options to the selection lists?

Here's a pretty much off-the-shelf install: Where you see "snippy", that's stuff that's potentially sensitive and local to this install root@zen:/opt/data-conf# cat confluence.cfg.xml <?xml version="1.0" encoding="UTF-8"?> <confluence-configuration> <setupStep>complete</setupStep> <setupType>custom</setupType>…

Yes, it's exposed in the custom field type, but end-users don't necessarily get to see that on screen during create/edit/transition, so it's not obvious!

Cascading selects are single value, you can't do "Parent / [several children]", the value can only be "Parent / Single selected child"

Are the "done" issues all in the very last (rightmost) column on the board? Along with all their subtasks?

On Cloud, there used to be a build number under "about", but that's gone away. Basically, you don't need it. You're on Cloud, so you're on the latest version or you are one release behind and will be on latest within the next few weeks. There's no need for you to know what the current version of Cloud is.

No, sorry, there is no other field type like components. Closest you can get is a multi-select list, but the options in those can only be maintained by admins.

It's not widely announced, but if you have a commercial licence for Jira at 25 users or above, then you also have a "developer" licence. This licence is for * Setting up development systems for people to develop interfaces or apps against (ideally a copy of production) * Setting up test instances so your people can play…

It's not useless, it is what you have to do. An inactive user is someone who is not currently allowed to use the system. If you want them to use it, you need to reactivate them.

The suggested apps are not drop-in replacements. No app directly replaces the functions of others (technically, that would be illegal, as you'd be stealing IPR) For any replacement, you need to look at what the current app does, note which functions you want to keep and what they do, then configure the new app to do the…

What do you mean by "use confluence capabilities"? The knowledge base function?