Nic Brough -Adaptavist- Expert

A lot of the things you are asking for would render your Confluene unusable, so they cannot be done. Some can though. Specifically: * change the confluence logo with our own.* Have a look at Admin -> Look and feel * remove the menu home, spaces, apps* These are essential to navigation and hence cannot be removed * remove…

That app only has a Server version, you can't use it on Cloud (or DC). You'll need to contact the vendor to ask if they have a plan for a Cloud version, or look for something else to do what you need.

This suggests you are using a different account on the laptop and the mobile app. You'll need to use the same account. Check what account the app thinks you are logged in with and use that to log in in the browser.

This means exactly what it says - the dashboard does not exist, or you have not shared it with the person trying to use it.

You say "Update: (I can't figure out how to delete the post). I solved this. " That's great to hear you fixed it! This place is a community of people using Atlassian stuff and some of us have read your question and thought "hey, yes, I've seen this too, how did you fix it?". Rather than a delete, we'd actually like to know…

It probably is not as simple as "reporter and assignee". (And certainly not admin - admin rights give you admin rights, not "do everything", and it's a good idea to not give admins more access than admin) Jira's transitions can be protected with all sorts of conditional rules. Off the shelf, you can set them by group,…

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I've never looked at Monday as the worst day of the week. I am lucky compared with most, I think, I enjoy a lot of my job, and so after a couple of non-working days, I'm refreshed and interested to see what the new week might bring. Wednesdays however, can just do one. The energy has faded, and FriYay and Caturday seem…

We don't need the logs to answer this. Your database collation is incorrect, and your dbconfig file has an error in it. Have you read the links that the error messages refer to? They do contain the ways to fix them.

Yeah, that laptop really should not have an overloading problem. I was thinking you might be using something like the tough little travelling laptop I (used to) carry around - 1GHz processor and 2Gb RAM meant that using Jira maxed out the CPU for long periods which is where a fan might ramp up and get noisy. Your machine…

You can't do this with native Jira, and I don't think there's a way to do it on Cloud (server would allow you to inject code to do part of it). You could not actually do the issue key part - the issue key for a new issue is only decided as the issue is created - after the human clicks "create" after filling in the fields…

So your suppliers would need to be service desk agents? Who would be raising the requests?

Bother, I had some hopes that might work. It sounds like the Dynamic Forms does something with the fields that the message field doesn't play nicely with.

I'm not saying anything that's wrong, just telling you why the request may be counter-intuitive as most people don't expect to ask to see a list of issues and have parts of the data arbitrarily redacted for them. I've just stated that's why Atlassian will probably never build such a gadget. Your solution would work better…

Oh, that's ugly, but I understand. Your best option would be to get one of the Synchronisation apps that can link Jiras together and replicate changes between them (it can be one directional or both ways). You could try to do it ourself with some coding and the REST API, but unless your changes are small (and "every time…

No, the destruction of the data really is a full delete. If you were on Server/DC, you could recreate the user and then modify certain bits of the database to point to the "new" account, but you do not have that option on Cloud.

Please see responses above.

There is not enough of the error to do any debugging here. What are the lines below (the next 30 should be enough), and above (where we might need a hundred)? The line you have there is not even an error, its just Confluence echoing out something it has been told to render, but not well enough for it to actually do it.…

I've not seen any noticable difference between "run in foreground" vs "run as a service" in terms of performance. Running it in a VM on Windows does not change what you'll need to do for performance tuning - monitor it and investigate slowness when it happens. The primary things are generally to make sure that the home…

Could you do a quick test on timing? Add a child page as normal, publish it and then leave for a few minutes (make a cup of tea maybe) before clicking back to view the parent. Is the macro displaying correctly when you now view it? My logic here is that when you save a page, Confluence builds an index for it. The macro…

In what are you building this report? And which "custom report" is it?

The "filter results" gadget allows you to choose almost any field for display in the gadget when it's shown on the dashboard.

What is the error message you are getting from the attempt to create a sub-task? And how are you doing it?

The migration assistant will create Atlassian accounts unless others are specified, so it could get complex if you do have others. And, yes, if you have the domains, then you might control the accounts. There's a lot of "if" in this question, and (potentially) a lot more in the possible answers. I think I'd start by…

So what is providing their accounts? I know I said most free accounts are using Atlassian accounts, but I was weak on that, others are clearly not Atlassian accounts, but that does suggest gsuite or atlassian-access (very not free). We need to know exactly how the account is provided before we can help more.

It depends on the user directory you are using. Free Cloud accounts mostly use Atlassian accounts, which belong to the person who created them, and should be maintained via them logging into id.atlassian.com where they will be able to change the email address for the account (but they cannot do it within the applications,…

You have something that is breaking your issues, quite badly. There are only two ways I can think of doing this * Setting the status in the database instead of using the API * A very poorly written plugin or script setting the status directly, instead of using the transition process To help diagnose this, start by picking…

We'll need to do a bit more digging - start with two gadgets, the broken one and any of the ones that work. What's the configuration for the broken gadget, and what JQL is behind it? Can you descend into the issue statistics gadget and look at one of the issues that is not showing an assignee? Does that correctly show the…

It's not that obvious (there's a lot in Jira, we can't be expected to know where everything is - I've been with it getting on for 2 decades and still can't find half the admin stuff without having to think or search). Go to the project, and look at its settings. For Classic projects, head for the "issue type scheme" to add…

This happens when the dbconfig.xml file in the home directory is missing or unreadable by the user running Jira If you gave it a database with Jira data in it already, it should recognise that and enable everything, but unless the database matches the home directory, you will need to run a re-index to get things like…