Nic Brough -Adaptavist- Expert

Interesting to know, thanks for feeding back! May be worth reporting directly to Atlassian, as it must be down to a bug somewhere. I'd be interested in the version of Chromium you're on and a list of apps you've got installed (in case it's something in one of them, rather than the core of Jira)

Atlassian don't do that sort of thing, their support is done via issues in their various portals, and it is more for technical support (bugs, failures, etc) than for training on day to day usage. If you want something formal, you might want to engage with a Partner . (For the sake of openness, I work for one of them). But,…

I'm afraid that this cannot be done. Jira simply takes the very last column as "done", and that's it. Burndown only happens when something is done, so your only option would be to put release and done in the last column.

I am not sure that is a Jira system? If it is, then your admins have coded for some validation that is checking some data and preventing you from proceeding. To help you find the report you want, we would need more information, probably from the rules they have set up, but an understanding of where accounts are held and how

Hmm. I can only think of one way to do that. Could you open up the workflow (edit it. Don't worry, you are not going to make changes... probably. "Draft mode" lets you tinker and then not save any changes) Go find the transition that has this problem, and look at the "properties". Are there any that start with…

You should be able to do this for yourself. Find the person (or people) who is taking over responsibility for the Atlassian products at your place. Name them as an additional technical and billing contact on the products and then remove yourself (I am not sure if this has changed since I last did it, it may require that…

Have you put the resolution field on the "create issue" screen?

What type of field is "blocks"?

I'd recommend the use of the original estimate field if you want hours - it's designed to handle lengths of time, unlike a plain number field. You could use a number field for "hours" too, but you would need to think in primitive decimals if you wanted to use parts of hours (1.25 = 1 hour 15 minutes, 1.33333333 hours = 1…

Look at the space permissions under "space settings" to see how they are getting admin - you'll need to look at all the lines with a green tick mark in the rightmost column. Once you know how they're getting the admin rights, you can work out how to remove it from all spaces. I suspect it's probably a group, and one that…

There is no way to do anything like this on Cloud (Server/DC users have "project categories", but Cloud does not)

Ok. At the moment, you can easily spot Cloud instances - the url will start with <something>.atlassian.net * If it is Cloud, then when the trial ends, you will not be able to get into your system any more, and it will be deleted a few days later (a week, from memory) * If it is Server, then the system goes read-only at the…

Are you on Server or Cloud? You've tagged Cloud, but a 30 day trial sounds like Server.

No. Delete means delete - the item has been removed from the database. You can't search for what is no longer there, there's nothing to search for. There is a record though - when you started the delete process, Jira would have checked to see if there were any issues of that type anywhere, and asked you what you wanted to…

Again, this is NOT an installer function. There's nothing "forgotten" by the installer, it is asking to do something that the operating system is not letting it do. The installer is trying to do the job of installing working software, but your OS is stopping it.

Yes. An application administrator can amend any permission or security scheme they want to. That is part of their job. If you want to hide things from administrators, you need to put them in systems where those people are not administrators.

Moving an AMI from one machine to another is quite a good approach to this. But the error is what it says it is - the new machine cannot reach the old database. You'll need to either open up a route to the old database, or create a new database somewhere the new machine can see it, from a backup of the old one, and edit…

"Best" is not something we can objectively judge for you in this area. I can say good things about at least 1/4 of the list at https://marketplace.atlassian.com/search?hosting=cloud&product=jira&query=test%20management (the other 3/4 I simply haven't used, so I can't judge them) But which one might be "best" for you, I…

Check your "personal settings" in your profile. I suspect you have "Get email updates for issue activity when ... You make changes" turned off.

We've all been there. I don't think this page is particularly intuitive (for people who already have one or more subscriptions)

The "welcome back" message tells us that you do have an account - it can't possibly know who you are unless you've already logged in. Have you tried the "start new site" link in there?

I'm afraid there is nothing more we can do. The operating system is telling the installer that there is something wrong with the file access it needs. I don't know why you can't check on that though. If you have access to install software, you should have enough access to look around the OS as well - although it's possible…

"Error writing database file" is indeed a bit generic, but it does point you to the main place to look. When you install a new Jira and select the "express" option, it still needs a database, and hence installs it's own internal one. This is a simple "h2" memory and disk based database - when Jira starts, it reads a…

Other than some bug I can't repeat or work out how to get to, the only thing I can think of is that the workflow has a loop back to the current status - when you click, it is transitioning back to the same status, so nothing appears to happen. Could you check the issue history to see if this is the case?

The "websocket closed" in there strongly suggests that there is a network issue. This might be a firewall or monitoring thing, but I doubt it, my guess is that your network is simply slow - it's taking too long to exchange packets with the server. The speed could be down to a lot of things, but my next guess would be that…

You'll want to upgrade to a version that these have all been fixed in.

The logic is simply "these two issues have a relationship we need to record" Issue links do nothing more than that. A lot of us do add code that does things like "if blocked by something, do not allow progress until the linked issue(s) linked with 'blocker' type links are fixed", but issue links do not have any built-in…

Coud you explain what this has to do with Atlassian? You have told us this is Cloud, which means you don't actually have a server that might go down, and you have neglected to tell us which product you are using, so we can't help you if you mean just the service.

What do you mean by "not editable"? Field does not appear, greyed out, only has one option, etc?

You don't. "Done" is the last column on the board.