Nic Brough -Adaptavist- Expert

Welcome to the Atlassian Community! What happens if you try to create an issue manually with just a summary of "Value 45" and no other fields?

Welcome to the Atlassian Community! How are you representing the risk level in your issues? Is it a custom field you've defined, or something provided by an app you have added?

I've worked with the Scroll apps ini Confluence quite a lot. Generally, they cause very few problems for us (the only significant ones I've had were when using Scroll alongside Comala workflows a couple of times, and something that turned out to be a bug in Scroll versions that support pushed over to the developers and it…

Sprints do not belong to projects, they belong to boards. The suggested sprint name comes from what the board and its backlog select for display, not a project.

Welcome to the Atlassian Community! Atlassian does not see this as a problem because it is not a problem with the software. Jira Software supports scrum, which has nothing to say about sub-tasks. In scrum you put estimates on sprint items, not fragments of them, which is what a sub-task in Jira is. The "problem" here is…

Welcome to the Atlassian Community! This is not going to be of much help to you, but yes, we did try this a couple of times. Our developers looked at trying to convert web pages to InDesign's file format and came back to us with a massive quote for way too much time. The solution in both cases was "stop using InDesign,…

Welcome to the Atlassian Community! It's likely that your account has been flagged as belonging to a Russian or Belorussian organisation that supports the illegal invasion of Ukraine (not necessarily their fault - Putin mandated a law that forces all Russian organisations to say they support it, whether they do or not).…

The resolution and status category are not relevant to sprint completion. All that matters is whether the issue is in the last column on the board. The status mapping into the column matters of course, as that's how columns break up your issues. Are your issues in the last column of the board when you close the sprint? If…

Are these projects company managed or team managed (or a mix of both?)

Welcome to the Atlassian Community! Start with https://developer.atlassian.com/server/confluence/confluence-server-rest-api/ for Server/DC installs or https://developer.atlassian.com/cloud/confluence/rest/v1/intro/#about if you are on Cloud

Components don't have transitions, so I'm a bit stuck on what you mean.

"componenet = xyz" is the basic search.

The issue type has to change if the target project does not have the current issue type enabled. My guess is that the project you are moving issues into does not have Bugs, and Story is the default for it

You have not told us how you are defining "done". Also, your process is broken - you should not be creating and deleting a "fallout" sprint, and you should be looking at the current sprint to see where your team has failed to complete what they said they would do in it.

Welcome to the Atlassian Community! Your python code will need to replicate all the stuff Confluence does to render its pages - this is quite a lot of coding for you to do. I would question the desire to do this as well. Why are your users not approving the pages in Confluence directly? What's the point in using yet…

Welcome to the Atlassian Community! https://library.adaptavist.com/entity/basics-updating-customfields?tab=dataCenter shows us how to set almost every type of custom field that there is in Jira. Your code does seem to be using HAPI in Scriptrunner though - is your version of Scriptrunner new enough to have HAPI? If it is…

Welcome to the Atlassian Community! There is no "owner" of a Jira system. In licencing terms, the closest you can get is the technical and billing contacts for the licence named on it in my.atlassian.com, and I regularly say that the more useful concept of "owner" is "anyone who has administration rights" - your Jira…

Welcome to the Atlassian Community! Why are you doing this? Confluence is already a wiki that provides you with real-time access to all of its updated data, and if used as a knowledge base, suggests pages that answers questions to your users. Could you explain what problem you are trying to solve here?

There's no app for this - it's not really a possible (or, in fact, useful) thing to do. An excerpt is a snippet of another page. The page from which the excerpt is extracted has its own history, but that history is of all of the page, not bits of it. So there is no record of when part of the page was updated, it's the…

Change the board filters so that they select all the issues you want to see on their boards. It is not uncommon to see board filters like "Project = XYZ or label = ABC" - a team (board) with that sort of filter sees all the issues in project XYZ alongside all the issues people have added ABC to, to tell the team they need…

Welcome to the Atlassian Community! Not directly. Projects are containers for issues, so an issue can only be in one project. The only way to have an issue in two projects is to duplicate it, so you have two issues.

There's nothing wrong with your automation. Jira is very simple about carrying over issue into the next sprint - you don't need to look at anything other than the last column on the board. The last column is what Jira sees as "done". If your team has failed to complete what it said it would do in the sprint (remember that…

There are two questions here: 1. Why do you think you want to print something from software that is intended to be used live? The main reason for using item trackers like Trello is so that you're not using printed lists of things to deal with that are obsolete within minutes of them being written or printed. If you're…

Power scripts and Scriptrunner also have no-code functionality - both can be used to create the same post-fuctions you need without any code.

It's still the same answer - there's no bug or change that has been made by Atlassian. If you're seeing issues roll over into the next sprint, it's because they were not in the last column on the board when you closed the sprint, or they have sub-tasks that are not in the last column. Issues do not just change without…

Welcome to the Atlassian Community! The most simple way to do this is to set up an email handler, so that any email sent to Jira will comment on an issue or create a new one (if you do not refer to an issue in the subject of an email, Jira will create a new issue) If that's not right for you, then you'll need to do a bit…

This suggests that you do not have a project with a key of KAN. Try typing the query from scratch - when you start to type KAN, Jira will start to offer you valid project names. (Also try that for the due date part)

I am sorry that the answer you got before was misleading - it was generated by an AI that has no understanding of your question or Atlassian software. Your screenshot seems to be of a Jira Work Management project, which is also team-managed. The boards for JWM TMPs do not support epics. Epics are only really supported on…

Welcome to the Atlassian Community! You can use the "get content" REST call to get the attachment - see https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-attachments/#api-group-issue-attachments but you do need to do a bit of messing around to get the file name and work out what the attachment id…

Welcome to the Atlassian Community! You will need to remove them from the project configuration, so that they can no longer be used. For Company-managed projects, this is done by amending the "issue type scheme" for the project (which will affect other projects using the scheme), and for Team-managed projects, you remove…