Nic Brough -Adaptavist- Expert

There are two things in play on this one. The overall list of users that Jira is getting from LDAP and how the "who can use me" works inside Jira. Jira's "can use me" is moderately simple - you name one or more groups for the permission, and everyone in those groups is seen as an active user, counting towards your licence…

You will need to get SSO enabled. Start at https://confluence.atlassian.com/cloud/saml-single-sign-on-943953302.html

The MsBuild settings are not the issue. You need to look at why the Bamboo Agent is being denied access to the files by the operating system.

Then you'll need to check the operating system logs - you need to find out why it is not letting the build agent have access to the files it is trying to create and update. This is not a front-end Bamboo problem, you are going to need to fix whatever it is on the build server that is stopping the agent accessing the files.

You'll need to correct the permissions on the directories and files the build is trying to use.

The line that says java.io.IOException: Access is denied is the important one - the agent is being prevented from creating a file. It might be out of space on the disk, but the most likely culprit is that it does not have the permissions to use the directory or files it is trying to use. 

There is no faster way than bulk delete. Apart from the ui bits where you tell it what to delete, the bulk delete goes as fast as it can. It takes your list and calls the issue delete code for each item. Which is what any other method would have to do. You might be able to go a bit faster, or at least leave it unattended…

No, that defeats the point of having labels at all. If you wish to restrict the list of labels people can add, then use a multi-select custom field instead of labels.

It's in the "more" menu in the board you archived the cards from.

Please, STOP SHOUTING - it is hard to read and many find it rude. To un-archive a list, go to Show Menu -> ... More -> Archived items -> Switch to lists You will see a list of archived lists, each with the option "send to board" I apologise for my inability to answer in anything other than English. I hope Google translate…

It is basic functionality - not granting people the right to see a project and its issues is pretty basic.

Votes are counted - they're more likely to run with something that's got 500 votes than one with 5, but there are a lot more things they look at when selecting things for development.

There is no way for us to tell - you have not explained what is happening or what you are doing to get there. Ok, yes, something isn't happening, but you haven't told us where it's stopping or what it looks like when it doesn't.

You're not far off thinking they're the same thing. There is a 1:1 relationship between each one, and a request cannot exist without an issue. I usually describe a request as a layer on top of an issue, or something that wraps around one, rather than a completely separate object. Jira is an issue tracker, so it has an…

Yes

Yes, sort of. That is the Service Desk request type, it's represented as a custom field in the REST API output because that's how Service Desk gets a handle on it and links it to an issue, But you can see it's quite a complex "field" from that data, and you can't just set or edit it directly. Requests are different…

Before we try to answer what might be the wrong question, could you clarify what "CRT" is? In Jira-speak, a customer request type or request type is not a custom field. Could you confirm that you really do have a field that is called "customer request type" and if so, what type of field it is (text, (multi-)select, radio,…

It's not a simple number of votes. Atlassian have their own roadmaps, resourcing constraints, future plans and several other routes that they gather requirements and suggestions from. You'll often see things with a few or even no votes move into "in progress" while others with thousands of votes do not move for years. And…

Your dbconfig.xml file in the Jira home directory is corrupt (malformed xml - postgres10 should not be a field name in it), you'll need to go back to the backup you took before you edited it.

Hi Reuben, welcome, Why would an issue have a name or a title? They're supposed to represent "something that needs some attention", not a person or other animate object. What name or title would you give to "I'm thirsty, can you fetch me a beer?" A summary is a good word to describe "a short piece of text that briefly…

Please STOP SHOUTING, it's hard to read and many find it downright rude. We have no idea what a "caravan email" might be, but we can tell you that you need to go to your administrators and talk to them to see what they can do for you.

Everything in your second script looks wrong to me. I think you are saying that it is executed as a post-function in the sub-task process, and if that is trure, then you have two problems: * You cannot just jam random data into a status. Status is not a field, it is an indicator of where something is in the workflow, and…

Nothing in the UI will do this, but the API is simple enough for a spot of coding: Read list of groups who have System admin Read list of groups who have Jira admin Check if user is in at least one of the groups However, there's not a lot you can do with this unless you were to rewrite the code that handles the session,…

As I said, I don't have the context in which the story was written. It doesn't really matter in this conversation though. The point was about handling sub-tasks and breaking down stories when they're too large for a sprint - that's not done with sub-tasks.

Ok, yes, that is the place I would look. This line is the problem: def jqlQuery = "fixVersion in (${issue.getCustomFieldValue(cf1)})" You are defining a simple string to generate a query here, which is a perfectly valid thing to try to do, as the query builder expects a string of JQL. But the string you are building there…

This does indeed need to go to Atlassian support, but they do not do support work for free or starter Cloud instances, and you will simply be redirected back here for help. I'm not aware of any way to extract this data from Jira directly. I think the best you could do would be to write a script that scrapes all of your…

Not from memory, but I tend to lean on the "fragment finder" in SR, as per https://scriptrunner.adaptavist.com/6.15.0/confluence/CustomisingUI.html - that might help you find where to add it!

Yes, that's a perfectly valid story. Not a well defined one for me, but that's simply because I have no information on the context in which it was written.

Yes or no! Yes, if you use "restore from backup" No, if you use "project import"

Your administrators will need to go over every project, checking the permission scheme, and adding this user to the project in a way that the permissions say lets people in. One common pattern we see with experienced Jira admins is to have a role called "read only", and a standard line in every permission scheme for…