Nic Brough -Adaptavist- Expert

What do you mean "not in the manner described"? (That is a server doc, not a cloud one, and the editors in them are now quite different) You can see other people editing in real time, and when you save the page, you save all of it, what do you think is missing from the collaborative part of that?

No, you don't need to do anything. A page with no restrictions, or with restrictions that say things like "everyone in groups X, Y and Z" is just telling you that you've got named restrictions for it (or not). The space permissions are checked before restrictions though. So if you have a page that says "Only Jana and Nic…

Not yet. They're working on it for premium, but there's no solid timetable.

You do not. Atlassian Cloud systems currently only work on <something>.atlassian.net You can get the <something> changed by asking Atlassian, but not frequently. You may see some people say that they can put another domain in front of your <something>.atlassian.net, and it is partially true, but it rapidly fails and a lot…

Yes, you set the permissions in the permissions section of the space admin. I think you may be mixing up permissions and restrictions. Permissions act across every page in the space at all times. You don't do anything to apply them, you set them in space admin and that's it, they apply to every page. My guess is you are…

Go to Space settings -> Content were there is a page tree, you can drag and drop pages around the tree

No, because the options in a list are seen as options, not numbers, and the gadget doesn't have the code required to add up the numbers either (it's for displaying counts, not totals)

No change - numbers are not listed countable items. In the case of story points, I think it's a bit of a weakness in Jira, as a lot of us would like to impose a scheme (for example fibbonacci-ish, or even full fibonacci for the mathematics purists) and having SP as a list would make a lot of sense. It would then also work…

Not directly. You would have to write something that can read the files from their current storage, and copy them up to a Confluence page to serve them to the users.

Are your desired content truly headings in Confluence? I mean, each one is on a separate line and formatted with one of the six "heading" formats?

I know, I'm showing my age... In the UK, I think the only people still using fax machines are the NHS (because the government keeps giving contracts for "get it computerised" to corrupt and incompetant IT suppliers, so attempts to replace them fail) and a handful of people like my father who used to use faxes for paperwork…

Ok, thanks! I know it's been a bit repetetive, but it's important that I don't answer the wrong question. Database high-availability is a component of high-availability for a system, but you do not do it at the application level. In fact, you can't do it at the application level if you've got a clustered application. If…

There's no direct "comprehensive list" because the list is variable and unique to each instance. The short answer is "Order by <any of your fields>" The technical rule for the list is "Any field that uses a searcher that provides ordering". The longer version is that the list is made up of * System fields * Aliases for…

My understanding is that because "service accounts" (and certainly "shared mailboxes") are not people, they have different authentication and usage. Because of that, it's inappropriate to try to authenticate against them as if they were people and hence MS doesn't support it. You can, of course, set up service accounts as…

I've done that, many many years ago. We had an incoming fax machine rigged up to several numbers, and if something rang in on one of them, it would pass the resulting image to a server that had an OCR program that was able to poke "new issue" into the Jira server with the description set to the OCR'd text, and the image as…

This suggests you are using a different user or a different issue with the rest-api. An issue in a different status might have different transitions available because of the transitions in the workflow, and a different user might have different permissions because of the conditions on the workflows.

It's a known weakness in the preview function of the general "configure macro" dialogue - it does not go back to the page to read sample data in every case, it only looks at the configuration of the macro, and provided content body. The TOC macro only draws from the content of the page, so the preview doesn't get anything…

That means you have set up either two different severity fields or two "contexts" for a single severity field with the contexts containing different lists of options. You've then used one context or field for your "major incidents", and the other for all the other issue types and requests. You may also have done this by…

Why? What problem would "database high availability" solve? Do you mean general "high availability" of a Jira system?

No, there are no plans to create a model system in Confluence that I can find. It's possible, certainly, but it's a big task, and Atlassian do not seem to have any inclination to do it. I've had no problems copying and pasting templates, so I'm a little lost on where there is a problem, unless you mean the lack of a "copy"…

It looks to me like your definition of done is wrong for the development team. You've got it as "deployed", but the actual definition for development is "ready for internal testing" Change your board definition to reflect that - "ready for internal testing" should be the last column on the board, and the next three steps…

Monika? Please could you tell us what you are trying to achieve here? Please don't repeat the same question again - your question was perfectly clear that you want some form of failover. Why are you trying to do this? What does the end-user get out of it? Are you looking for high availability, some form of disaster…

Obviously, you will need to get people to enter data into Jira that you can use to report on a percentage, but the first question has to be "a percentage of what?" Time elapsed? Time spent working on it? Number of sub-tasks done? Movement through process steps? You could just ask people to fill in a simple numeric field…

Confluence uses templates, not what you are describing as a "model". The word "template" was chosen because it's got a very clear and specific meaning in English - it's a pattern that you use to shape a new object, which can then be changed to a different shape with no reference to the template. It is not a shaping of a…

I'd suggest reading the answers you got when you asked this yesterday

There are (broadly) two things you might be talking about here: * Board configuration * Board content (issues) If you were to copy board configuration, then you do not need to worry about any setup. You're creating a new board, independent of the original. Content is a very different matter. Boards are not containers of…

Severity is not a standard issue field in Jira. One of your admins has added a custom field for it. You'll need to talk to your admins about setting up different options for it.

Yes. I think there's a deeper question here, but you have not given us enough information to guess what you're really wanting to know. Could you explain a bit more?

You can do it in the database, but it's likely to be slow, painful and a huge amount of work. You'll need some way to search content to identify where a password has been put in. That's always going to be clunky, because there's no clean and simple way to do it that doesn't come down to "read each page and its history,…

Jira does not have a "project announcement" type function. As Jack says, you could do something with the global announcement if you have the right admin rights, but it will be global (it's outside the context of a project)