Nic Brough -Adaptavist- Expert

I think you'll need to get in touch with the owners/administrators of your Concierge system. You haven't told us what Atlassian system this is, or what you're doing with it, and we have less knowledge of, and access to, this system than you do.

No, I'm not accusing anyone of not being genuine, you're twisting my words. If you're going to do that, then I'm going to have to assume that you are not understanding what has been written. I can't explain it in other ways I'm afraid, I've tried everything already. I can't understand it for you. I'm not going to bother…

It should be valid - could you try typing it and using the suggestions the input box will make, rather than copy/paste? Or just inserting the parentheses in the working one that you had before?

This means there are fields in the test case that are required and your import data does not have a value for them. Try creating a new case by hand in the UI and leave everything other than summary blank - what does that complain about missing?

Taking snippets of an answer, out of context, is pointless as a response, it changes nothing. Have another read of the conversations. If you genuinely can't tell what is ready to go into a sprint, then you have a problem with complexity, poorly defined stories, or your refinement process. An arbitrary column is not going…

Where are you setting the memory variables? Actually, only the "max heap memory" one matters much here - the others you've mentioned have performance impacts and could throw other errors, but they won't lead to "out of memory". -Xmx300m is the right format (I mention this because some people seem to think it is case…

There is nothing to "fix" here. The problems people think would be ameleorated by botching columns in won't be.

The pricing on Align is "fuzzier" than other Atlassian products. This is mainly because Atlassian sell Align on a case by case basis, not a one-size-fits-all product. The unusual thing about Align when it comes to the tiers is the consideration of who is going to be using it. If you look closely at the two columns of user…

The easiest way to code for the advanced search is "evaluate each clause independently". If you were to run it that way, the suggestions and autocorrect would become unwieldy and possibly too slow to be useful. So Atlassian have gone for simple and fast. Jira users can be portal users too, which might muddle things a bit…

The advanced search looks through the whole of Jira. When you're using it, there's no project or app context that it could use to limit what you can search for. So you can't limit the assignee search When you're searching for assignee, that could be an assignee for any project (and needs to include people who used to be…

Ok, that's a "server side" error - something going wrong on the back-end, to which we have no access, so we can't begin to debug it. You should do what it says and contact Atlassian support on https://support.atlassian.com/contact although it might be worth contacting the app's author as well.

Ok. Nice statement. (If you want help with something, you'll need to describe the problem)

There's no harm in setting up a database on the Crowd server for local use - in fact, it's usually easier because most databases, when first installed, only listen locally by default, you have to add settings to them to get them to listen to other places. The main question here is what you are getting - what are the…

What app are you using to provide this functionality?

There's no "but" here. You do not burn down on sub-tasks. Whatever estimate is put on them is irrelevant to burn down. That is not what burn-down is for. It is not measuring time spent or partial completion. It measures what you deliver against what you said you would.

That's not a gadget or report, that's a massive layer of functionality that isn't there in plain Jira. Unless you've added a whole load of data (fields) to support it, with some automation, and if you have done that, then you'd find the default dashboard gadgets can be very close to doing what you want. I would look to…

Custom fields apply to issues, not configuration. You'll need to write an app that can inject a user type field into the board config, and probably more code for whatever you intend to do with this data.

Same here, but the "couldn't create re-usable role" jumped out (had a conversation with yet another client yesterday which ended in "yeah, don't use Next-gen, they're not ready yet")

No, but yes. If you set up the cluster so that it looks like a single database then Confluence "supports" it, in the sense that it will work fine because it's just happily using a MySQL service. It doesn't care if it's a single node or a huge pile of separate servers - it looks like a single datasource.

There's a bit missing from your question - whether the project is a Classic or Next-Gen project. For classic projects, project roles are global. Let's imagine you go to Admin -> System -> Security -> Project Roles and add "Cat wrangler" to the list of roles. When you next go to any project and use Admin -> People, you will…

It is probably going to be a lot easier to look at why you think you want to know when something is added to it. What problem are you trying to solve by looking for a list of inserts here?

There's a lot you could add to the list - custom fields, approvers, developers, people in custom project-roles. But overall, it really is customers = portal/request, users = issues, boards, projects, agents, administration, all of Jira (depending on their permissions)

Could you explain what this has to do with Atlassian? (As a side note, if you're connecting to an Atlassian application database to workbench, you're doing it wrong. Explain the actual problem to us and we can tell you the right way to talk to the application)

We're a community of end users, we've got no control over blocks on Atlassian's stuff. I'd recommend raising a support call by navigating through the options starting at https://support.atlassian.com/contact , but actually, in this case, I am pretty sure you will land upon…

You will need to contact the site administrators - they will either need to remove accounts to make space for yours, or authorise increasing the licence limit.

Annoyingly, the template selection used to show you the workflow and hint at what fields were there by default. Now there's just some blurb about generic "using the project" rather than "what is set up for you" The good news is that the templates are not wildly different, and the projects can easily and safely be changed…

You don't "access other spaces through a home page". This is going to be easier to explain if I explain a bit about how Confluence works. I think of it as presenting three layers when you are looking at it. * The Confluence layer gives you broadly the layout and things like the menu bar at the top, the side panels, and…

There's nothing to stop you doing that, but it's pointless. Your custom column sort would have no effect because each rank can only have one issue in it, so there's nothing to sort on custom column. A custom column to mirror rank won't work, for the same reason priority is not for ranking. To mirror the rank field, you…

This answer may not be useful or true if my assumption is wrong - when you say "tag", I have assumed you mean what Jira calls "labels" To delete a tag, you have to remove it from every issue it has been added to. There is no "edit" function for tags, you have to add a new one and delete the old (again on all issues it has…

What do you mean by "teams"? There's several things you might mean in Jira, and more if you go out to look at integrations (obvious example is the one with MS-teams).